Subscription - Monthly supply
£12
/ mois
Monthly subscription for 30 patches; billed monthly; promotional discounts available.
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment

We generate and send your cancellation letter to Kind Patches by registered mail
Sender

Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of Kind Patches agreement

Step-by-step guide to cancel Kind Patches in the UK, refunds, rights and alternatives. Trustpilot 8,849 reviews. Clear process and timelines for 2026.
| Fastest method (name it + why) | Contact the Kind Patches Customer Team via the website support form or the manage subscription page - can cancel before dispatch and receive immediate confirmation |
| Effective delay | Up to 28 days after receipt |
| Notice period | Immediate if before dispatch; up to 28 days after receipt under company policy |
| Cancellation fee (amount or 0) | Not published by Kind Patches |
| Minimum commitment | Not published by Kind Patches |
| Phone + hours | Not published by Kind Patches |
| Postal address for registered letter | Kind Patches, 2 Wood Lane, W12 7FP London, United Kingdom |
Kind Patches sells wearable supplement patches designed to deliver active ingredients through the skin for wellness goals such as sleep, energy, focus and digestion. Packs are sold as one-time purchases and as monthly subscriptions.
Packs typically contain 30 patches. One-time packs are sold for £14 per pack. Subscription pricing is listed at £12 per month, billed monthly, which equals £144 per year when multiplied by 12.
| Headquarters | Marbella, Spain |
| Founded | 2023 |
| CEO | Magnus Hjorne |
| Support email | [email protected] |
| Business model | Direct to consumer: one-time purchases and subscriptions |
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Web | Use the manage subscription page or the website support form to request cancellation | Immediate confirmation if before dispatch; otherwise confirmation within 14 days after return evidence | Email confirmation or support ticket | Easy |
| iOS (mobile browser) | Open Manage Subscription in Safari, log in and cancel or contact support | Immediate when before dispatch; up to 14 days for refunds | On-screen confirmation and email | Easy |
| Android (mobile browser) | Open Manage Subscription in Chrome, cancel subscription or submit support ticket | Immediate when before dispatch; up to 14 days for refunds | Email confirmation | Easy |
| Email [email protected] stating order number and cancellation request | Response time not published; refunds processed within 14 days after return or evidence | Email reply from support | Medium | |
| Phone | Phone number not published; contact via website support request to ask for phone callback | Not published; expect call scheduling | Call record or email summary (if provided) | Hard |
| Post (registered letter) | Send a signed cancellation letter to the postal address; include order details and signature | Postal delivery time plus 14 days for refund processing | Proof of posting and signed letter | Medium |
If you move and cannot reasonably receive the product you may cancel. Provide proof such as a copy of a new tenancy agreement, dated utility bill or official change of address. This falls under contract termination principles in UK consumer law.
If Kind Patches raises the price during an active subscription, you may cancel the subscription if the new price was not agreed. Provide the subscription statement showing the original price and the notice of price change from Kind Patches. Reference: Consumer Rights Act 2015 protections on unfair contract terms.
Immediate cancellation is allowed for the death of the subscriber. Provide a copy of the death certificate and the order reference to request closure and refund if eligible.
Kind Patches accepts returns and refunds for faulty, damaged or incorrectly delivered products. Provide photos of the damage, order number and a brief description. The Consumer Rights Act 2015 requires a refund, repair or replacement for goods that are faulty or not as described.
Subscription terms such as minimum commitment are not published by Kind Patches. To end a subscription, cancel via Manage Subscription or contact support. If you are charged after cancellation, gather bank statements and correspondence to dispute payments.
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have a 14 calendar day cooling-off period starting the day after you receive the goods. To cancel under the Regulations, inform Kind Patches in writing to the Customer Team. Provide order details and a clear statement to cancel. Reference: Consumer Contracts Regulations 2013.
Kind Patches advertises discounts and promotions such as 'buy 2 get 1 free' and subscription savings like 'save 15%'. Ask support for a retention offer by contacting [email protected] or using the website chat and mention your order number and the competing price you found. If you are on a subscription billed at £12 per month, request a promotional code or pause rather than immediate cancellation.
Subscription cost: £12 x 12 = £144 per year.
One-time purchase cost: £14 per pack. Buying one pack per month would cost £14 x 12 = £168 per year.
Annual saving by using the subscription vs monthly one-time packs: £168 - £144 = £24 per year.
Compare to the cheapest listed competitor monthly price: NoteSono at £16.99 per month equals £16.99 x 12 = £203.88 per year. Switching from Kind Patches subscription at £144 to NoteSono at £203.88 would increase annual cost by £59.88.
Your rights when cancelling online purchases in the UK are governed by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. For the 14 day cooling-off period see the Regulations.
The cooling-off period gives you 14 calendar days from the day after you receive the goods to notify the seller you wish to cancel. After notification you have 14 days to return the goods. The seller must refund within 14 days of receiving the goods back or receiving proof of return. See Citizens Advice - changing your mind and GOV.UK guidance on returns and refunds.
If Kind Patches refuses a lawful refund or makes cancellation difficult, escalate first to the trader using written complaint and evidence. Then contact Citizens Advice for next steps and Trading Standards for your area. For card payments you may use Section 75 or request a chargeback via your card issuer where applicable.
Check for the refund to the original payment method within 14 days after Kind Patches receives returned goods or proof of return, or within 14 days of notice to cancel if no goods were dispatched. Keep bank statements showing the refund.
If cancellation is after dispatch you are responsible for returning products to Kind Patches or the relevant 3rd party supplier at your own risk unless otherwise instructed. Keep tracked postage receipts. Kind Patches will reimburse all sums debited including the cost of standard delivery when the refund is processed.
After cancellation your account remains accessible for order history. To request deletion of personal data, contact [email protected] and cite your request under data protection rights. If you later decide to restart, you can re-subscribe via kindpatches.com.
Use this checklist after you decide to cancel to ensure a clean process and quick refund.
£12
/ mois
Monthly subscription for 30 patches; billed monthly; promotional discounts available.
Not applicable
/ mois
One-time pack of 30 patches for £14 per pack.
No commitment. Billoff helps you cancel or adjust your Kind Patches subscription without hunting down every detail alone.
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Kind Patches is available in many countries. Here are several frequently cited markets:
What you should know about Kind Patches subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Kind Patches subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.