Cancel Medium the easy way

Overview

Medium is an online publishing platform where readers discover longform stories, essays and journalism, and writers publish posts directly to a global audience. The product includes a free reader tier and paid Membership tiers that remove the paywall and support writers.

Main features

Paid Members receive unlimited ad-free access to stories, offline reading and listening features, and mechanisms to support writers. Friends of Medium provide larger support amounts and Friend Links that bypass paywalls.

Business facts

Medium is operated by A Medium Corporation, founded in 2012 and reporting approximately $42.5M in annual revenue with around 9,975 employees.

Web - Cancel via Medium website

1. Open your browser and sign in to Medium.
2. Go to the Manage your membership page: Manage your membership.
3. Click Cancel membership and follow on-screen prompts. Confirm cancellation to stop automatic renewal.
4. Save the on-screen confirmation or take a screenshot. Expect access to continue until the next billing period.

iOS - Cancel via Apple App Store

1. Open the App Store on your iPhone or iPad and tap your profile icon.
2. Tap Subscriptions, find Medium and tap Cancel Subscription.
3. Save the Apple cancellation confirmation email or screenshot.
4. If you bought the subscription as an in-app purchase, refunds are handled by Apple; see Apple support for refund requests.

Android - Cancel via Google Play

1. Open the Google Play Store app on your Android device.
2. Tap your profile, then Payments and subscriptions, then Subscriptions.
3. Select Medium and tap Cancel subscription. Follow prompts and save the confirmation.
4. Google handles refunds for Play purchases; use Google Play help if you need a refund.

Post - Cancel by registered letter

1. Write a short signed letter stating your name, the email tied to the Medium account and that you wish to cancel the Medium Membership or Friend of Medium subscription.
2. Send the letter by registered mail to: Medium, Crown Way, CF14 3UZ Cardiff, United Kingdom.
3. Keep the registered post tracking and receipt; allow 10-17 working days for delivery and processing.

Phone and Email

1. Medium does not publish a direct phone number or email address for subscription cancellation; account management is handled primarily through the web interface and app stores.
2. If you require assistance, use the Help Center links: Membership Terms of Service and Become a Medium Member.

Cooling-off period (14 days)

If you subscribed online, you have a 14-day cooling-off period under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The period starts the day after the contract is entered into. If you cancel within 14 days you are entitled to a refund unless you expressly agreed that content would be supplied immediately and you would lose the right to cancel for digital content already started.

Required proof: date of purchase (receipt or bank statement) and cancellation request. Law: Consumer Contracts Regulations 2013 - legislation.gov.uk.

End of commitment / No minimum term

Medium does not publish a minimum commitment for membership tiers. Subscriptions auto-renew and you stop future payments by cancelling before the next billing date; access continues until the next billing period starts.

Required proof: cancellation confirmation from Manage your membership page or app store receipt. Applicable law: Consumer Rights Act 2015 for fair contract terms.

Price increases

Medium states that it does not provide price protection or refunds when prices change. If Medium increases the price on renewal, check the Membership Terms of Service and your renewal notice; if the price increase breaches Consumer Rights Act 2015 protections against unfair terms, consumers may raise a complaint with Citizens Advice.

Required proof: prior pricing (receipt) and renewal notice. Regulator: Citizens Advice - Citizens Advice.

Gift Membership cancellations

To cancel or redeem a Gift Membership, the recipient must first cancel any existing Medium Membership via yourfriends.medium.com and then activate the new Gift Access Code per Medium instructions.

Required proof: gift code and recipient account details. Source: Medium guidance in public help pages.

Death of subscriber

Medium does not publish specific rules for account termination after a subscriber's death. If you need account assistance, gather proof of authority (probate or executor documents) and contact Medium via the Help Center; legal protections under the Consumer Rights Act 2015 remain relevant where applicable.

Before cancelling: negotiate

Medium is known to offer discounts or other incentives as retention offers, although specific retention offers are not published. When you cancel using the web flow, ask for any available promotional rate or temporary discount and request written confirmation of terms, including the duration of the promotional rate and the price after the promotion ends.

What cancelling saves - concrete math

Member monthly: £4.99 x 12 = £59.88 per year.

Member annual: £45.99 per year (one-off billed annually).

Friend of Medium monthly: £14.99 x 12 = £179.88 per year. Friend of Medium annual: £149.99 per year.

Cheapest alternative from the listed competitors: NLog at £10 monthly or £120 annual.

Example saving if you cancel a monthly Member and switch to no paid plan: £59.88 per year saved. Example extra cost if you upgrade to NLog instead of Medium Member: NLog annual £120 minus Medium Member annual £45.99 = £74.01 additional cost.

Key UK laws and regulator

The main laws that protect you are the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. The Competition and Markets Authority (CMA) monitors unfair auto-renewal and hard-to-cancel subscription practices.

Cooling-off and refunds

The Consumer Contracts Regulations 2013 provide a 14-day cooling-off period for most online contracts. Refunds are required within 14 days of being informed of cancellation unless the consumer agreed to immediate supply of digital content. See the official legislation at legislation.gov.uk.

Escalation steps

1. Complain to Medium first using the Manage your membership flow and Help Center resources (Membership Terms).

2. If unresolved, contact Citizens Advice for next steps: Citizens Advice - cancelling a service.

3. For card payments, consider chargeback or Section 75 where applicable. If the issue concerns unfair contract terms or hard-to-cancel subscriptions, report to the CMA.

Access and billing

Access: after cancellation you retain Member access until the start of the next billing period. Billing: Medium states subscription fees are final and nonrefundable unless Medium decides otherwise; no refund will be issued for remaining days after cancellation except at Medium's discretion.

Data and account

If you want a copy of your content or account data, download your posts and backups before the end of your access period. For account changes and reactivation options, use the Manage your membership page and Help Center links.

Re-activation

You can re-activate membership by purchasing a new subscription via the web or the relevant app store. Any trial eligibility or promotional rates will follow Medium's published terms at the time of purchase.

Follow this checklist after deciding to cancel to avoid unexpected charges.

• Find your next billing date on your Medium account or app store receipts.
• Cancel at least 24 hours before the renewal time to avoid automatic renewal.
• Use the web Manage your membership flow and save the cancellation confirmation screenshot or email.
• If you bought via Apple, cancel in App Store and keep Apple's confirmation email.
• If you bought via Google Play, cancel in Play Store and keep Google's confirmation.
• If you send registered post, keep the tracking receipt and a copy of the signed letter.
• Check your bank or card statement after the next billing date to confirm no renewal charge occurred.
• If you want a refund within 14 days, submit a cancellation and then request a refund citing the Consumer Contracts Regulations 2013.