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We generate and send your cancellation letter to My Job Quote by registered mail
Sender
Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of My Job Quote agreement
Learn how to cancel My Job Quote, your rights, and alternatives. Trustpilot rating 4.8/5. Clear steps, address and escalation routes for UK users.
| fastest method (name it + why) | Not published by My Job Quote |
| effective delay | Immediate cancellation if no charge; refunds processed in a few days |
| notice period | 0 days - monthly memberships can be cancelled at any time |
| cancellation fee (amount or 0) | £0 |
| minimum commitment | No minimum commitment for monthly subscriptions |
| phone + hours | Not published by My Job Quote |
| postal address for registered letter | My Job Quote, 50 Broadway, SW1H 0DB London, United Kingdom |
My Job Quote is an online platform that connects homeowners who need tradespeople with tradespeople who buy leads. Tradespeople purchase job leads or subscription services to receive quotes and contact details for jobs.
Homeowners use My Job Quote to get quotes for home improvement projects. Tradespeople use the service to buy leads and find new customers.
| Active monthly users | 1.08 million |
| Support email | [email protected] |
| Employees | ~9 |
| Headquarters | St Asaph, United Kingdom |
Official help and cost information is available from My Job Quote's help pages: Help centre and the pricing pages: Costs.
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Web (account) | Use account settings or the 'closing your account' help page to request closure | Not published by My Job Quote | Confirmation email if issued | Medium |
| iOS (App Store) | My Job Quote does not publish App Store cancellation steps; manage via Apple subscriptions | Depends on App Store processing | Apple receipt or cancellation screenshot | Medium |
| Android (Google Play) | My Job Quote does not publish Google Play steps; manage via Google Play subscriptions | Depends on Google Play processing | Google receipt or cancellation screenshot | Medium |
| Phone | No reliable phone number published by My Job Quote; use email or post | Not published by My Job Quote | Call reference if available | Hard |
| Email [email protected] with account details and cancellation request | Response time varies; refunds processed in a few days when applicable | Email reply | Medium | |
| Post (registered letter) | Send a registered letter to the official postal address requesting cancellation | Allow postal transit time plus processing | Proof of postage and return receipt | Easy |
If you concluded a contract online or off-premises you benefit from the Consumer Contracts Regulations 2013 14-day cooling-off right. The 14-day period starts the day after entering the contract. To rely on this right, notify My Job Quote within 14 days and request a full refund. If you requested services during the period, My Job Quote can charge for services already provided.
Applicable law: Consumer Contracts Regulations 2013.
Monthly memberships and add-ons can be cancelled at any time according to My Job Quote's help. There is no published minimum commitment for monthly plans. Submit a cancellation request by account settings, email, or registered letter. Ask for written confirmation.
If My Job Quote increases prices after you agreed a contract, check your contract for an express clause. Under the Consumer Rights Act 2015, an unfair contract term, such as a disproportionate cancellation penalty, is not binding. If the increase breaches a clear contract term, raise a formal complaint and request termination or compensation.
Applicable law: Consumer Rights Act 2015.
If you permanently move and the service is no longer usable, provide proof of new address (utility bill or tenancy agreement) and request cancellation. My Job Quote's help pages do not list a specific moving policy; treat this as a contractual cancellation request supported by documents.
If the account holder dies, the estate's representative should contact [email protected] and provide a copy of the death certificate and proof of authority to act. My Job Quote has not published a specific bereavement policy; a formal written request is required.
My Job Quote offers refunds or free leads for disputed job leads if the customer was uncontactable or the lead is a 'dud'. Disputes for 'dud' leads must be filed within 48 hours. If My Job Quote cannot confirm contact attempts or the customer states they were not given a chance to quote, a refund or free lead may be issued. Refunds are processed in a few days when a charge was taken; if not, the charge is immediately cancelled.
Source: Disputing a job.
My Job Quote can issue refunds or free leads for valid disputed jobs and places free leads in the promotions section of accounts. When contacting support to cancel, ask explicitly for:
There is no widely reported standard retention discount published by My Job Quote beyond refunds or free leads for disputes.
My Job Quote does not publish standard monthly plan prices on the public help pages in the research dataset. However, an example charge shown in a customer testimonial is £82.80 debited for a monthly charge. If you cancel a monthly plan charged at £82.80 you save:
£82.80 x 12 = £993.60 per year.
Citizen advice notes that services costing £42 or more approached away from premises are covered by the 14-day cooling-off right. Example threshold: £42.
Cheapest real alternative by name from the verified competitors list: QuoteSmith. Pricing is not published in our research extract; compare prices directly on competitor sites before switching.
Your cancellation and refund rights are protected by the Consumer Contracts Regulations 2013 (14-day cooling-off for most online/off-premises contracts) and the Consumer Rights Act 2015 (services must be performed with reasonable care and skill; unfair contract terms may be unenforceable).
The Competition and Markets Authority (CMA) treats hard-to-cancel subscriptions and unclear auto-renewal as potentially unfair. If My Job Quote makes cancellation unduly difficult, complain to Citizens Advice and consider reporting to Trading Standards.
1. Complain to My Job Quote in writing and keep evidence. 2. Use Alternative Dispute Resolution if available. 3. Contact Citizens Advice for guidance. 4. For card payments, consider Section 75 or a chargeback via your card issuer if eligible.
Useful official guidance: Citizens Advice - Cancelling a service.
Confirm whether you immediately lose access to paid features or whether access continues to the end of the paid period. My Job Quote states cancelling may result in loss of benefits or platform access.
Request a final invoice and a record of any unused credits. Credits have a 6-month expiration if not used. Keep any confirmation emails and receipts. If you are due a refund, expect processing in a few days when a charge has been taken.
If you want to return later, sign up again on the website. Record any promotional free leads or credits you received previously; they may not be reinstated automatically after re-activation.
Follow this checklist to make cancellation effective and provable.
Not published by My Job Quote
/ mois
Subscription for tradespeople to access job leads; monthly cancel available; credits and promotions managed in account.
Pay as you go - charges occur only when purchasing job credits
/ mois
Buy credits when needed; credits expire after 6 months if unused.
No commitment. Billoff helps you cancel or adjust your My Job Quote subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
Not published in our research extract
/ mois
Alternative lead platform listed as a competitor on My Job Quote pages
Not published in our research extract
/ mois
Another UK trades lead generator
Not published in our research extract
/ mois
Direct quote marketplace
My Job Quote is available in many countries. Here are several frequently cited markets:
What you should know about My Job Quote subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your My Job Quote subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.