My QR Code (Annual)
£15.83
/ mois
Unlimited QR codes, unlimited scans, full analytics (as published in research).
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment

We generate and send your cancellation letter to MyQRCode by registered mail
Sender

Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of MyQRCode agreement

Step-by-step UK guide to cancel MyQRCode, stop billing and know your rights. Trustpilot rating 1/5 noted. Fast methods, contact details and refund rules.
| fastest method (name it + why) | Online - Billing tab in your MyQRCode account. Research shows logging in and using the Billing > Cancel Subscription flow is the quickest way because it provides immediate confirmation in your account. |
| effective delay | Immediate - cancellation takes effect immediately in account but must be made at least 1 day before the next billing period to avoid the next charge. |
| notice period | 1 day before next billing period |
| cancellation fee | Not published by MyQRCode |
| minimum commitment | Some offers have a 14-day limited access trial before auto-renewal; annual plan shown in pricing exists. Exact minimum commitment varies by plan and is not fully published by MyQRCode. |
| phone + hours | Not published by MyQRCode |
| postal address for registered letter | MyQRCode, Example Street, SW1A 1AA London, United Kingdom |
MyQRCode is a QR code generation and management service that lets businesses and individuals create, customise and track QR codes for marketing, events and operations.
Targets small businesses, marketers and individual users who need to connect printed materials to web content, gather analytics or update destinations without reprinting QR codes.
Users create QR codes via a web dashboard or app, select a plan and the QR code remains active while the subscription is current. Some plans advertise a 14-day limited access trial followed by auto-renewal.
| Full legal name | My QR Code |
| Support | [email protected] and account Billing tab |
| Monthly active users | 1 million |
| Reported Trustpilot rating | 1/5 from 2,278 reviews |
| method | steps summary | estimated time | proof obtained | difficulty (Easy/Medium/Hard) |
|---|---|---|---|---|
| Web (account) | Log into account > Billing > Cancel Subscription or visit official cancel page | 5-15 minutes | On-screen confirmation and email | Easy |
| Cancel page form | Visit /cancel-subscription and submit email used for registration | 5-10 minutes | Email confirmation if provided | Easy |
| Send cancellation request to [email protected] with account email and request | 5-20 minutes to write; reply time varies | Save sent email and any reply | Medium | |
| Post (registered letter) | Send a signed registered letter to the postal address; retain proof of postage | 3-10 working days delivery | Royal Mail receipt + delivery confirmation | Medium |
| Phone | Phone number not published; not available | Not published by MyQRCode | Not published by MyQRCode | Hard |
MyQRCode does not publish a phone support number. Research shows support is handled by email and account pages.
If you bought online you have a 14 day statutory right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you asked for the service to start immediately and explicitly acknowledged losing the right to a refund for the period already provided, the trader may charge for services provided. Provide date of purchase and any evidence of when service started.
Required proof documents: order confirmation, payment receipt, account creation timestamp.
Law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
If MyQRCode increases the price mid-contract, check your contract terms. Research does not publish a specific MyQRCode policy accepting cancellation for price increases. If the price increase breaches the contract terms or is applied without proper notice, you can dispute using the Consumer Rights Act 2015.
Required proof documents: initial plan price, notice of price increase, billing statements showing new price.
Law: Consumer Rights Act 2015.
Research does not publish MyQRCode specific rules for death of the account holder. For death, contact [email protected] with a copy of the death certificate and proof of authority to act for the estate. Keep copies of all correspondence.
Required proof documents: death certificate, proof of authority (executor details).
Law: Contract law principles and Consumer Rights Act 2015 as applicable.
Research does not list specific accepted legitimate grounds published by MyQRCode. If you believe there is a legitimate ground (fraud, unauthorised charges, service not as described), collect proof: bank statements, screenshots, communications, and raise a formal complaint to [email protected].
Required proof documents: bank statement, screenshots, previous support emails.
Law: Consumer Rights Act 2015.
If you are on an annual plan, cancel before renewal. MyQRCode requires cancellations at least 1 day before the next billing to avoid the renewal charge. Check your account Billing tab for exact renewal date.
Required proof documents: account subscription page screenshot, renewal date.
Law: Contract terms and Consumer Contracts Regulations 2013 if distance contract.
Reported customer reviews do not show public evidence of successful retention offers from MyQRCode. No retention offers are published in research. To ask for a retention offer:
Keep all replies. If no offer is made, proceed with cancellation and keep proof of request.
Use concrete plan prices from public listings to compute yearly savings versus higher-cost plans.
Example 1 - switching from an expensive monthly-equivalent plan: if you are on a renewal that charges as the 14-day trial converts to $39 every 4 weeks, research lists several MyQRCode app yearly prices in GBP that are much lower. Using a comparable annual plan in research: "QR Code Generator - MQRG App (All Included - One Year)" costs £39.99 per year (listed price). If you instead choose "My QR Code Generator App (1 year)" at £26.99 per year, yearly saving = 39.99 - 26.99 = £13.00 per year.
Example 2 - annual vs monthly from research: "My QR Code (Annual)" is listed with price_annual £19.00. If you were paying a monthly plan priced at £7.99 per month (as in app monthly), annual cost = 7.99 x 12 = £95.88. Switching to the annual plan at £19.00 yields savings = 95.88 - 19.00 = £76.88 per year.
Concrete prices used: £39.99 yearly, £26.99 yearly, £19.00 yearly, £7.99 monthly (all taken from the published pricing items in research).
Services must be performed with reasonable care and skill and contract terms must be fair under the Consumer Rights Act 2015.
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 grant a 14 day cooling-off period for distance contracts concluded online or off-premises with a refund. Digital content exception applies if you expressly agreed to immediate provision of the service and acknowledged loss of right to cancel for the portion already supplied.
The Competition and Markets Authority (CMA) treats hard-to-cancel subscriptions and unclear auto-renewal terms as potential unfair practices. If MyQRCode applies unclear auto-renewal terms or makes cancellation difficult, you can complain to Citizens Advice and to the CMA for guidance.
After cancellation your QR codes may stop resolving if they require an active subscription. Test every printed QR code and update or reprint materials that rely on a paid service.
Review your final billed amount and request a written final statement from [email protected]. If you cancelled within the 14 day cooling-off and service was not fully performed, request a refund referencing the Consumer Contracts Regulations 2013.
Export any analytics, download copies of QR codes and backup account data before the subscription ends. If you need assistance, request data export from support and keep written confirmation of the export date.
If you later re-subscribe, check whether your old QR codes remain active or need re-creation. Keep record of your previous subscription and any account identifiers to speed up re-activation.
Follow this checklist to stop charges and preserve evidence.
£15.83
/ mois
Unlimited QR codes, unlimited scans, full analytics (as published in research).
£3.33
/ mois
All included yearly plan with unlimited features (as listed in research).
£2.25
/ mois
One year app subscription (as listed in research).
£7.99
/ mois
Monthly app subscription (as listed in research).
No commitment. Billoff helps you cancel or adjust your MyQRCode subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
£3.33
/ mois
Yearly all-included plan listed in research; lower annual price option.
£2.25
/ mois
Cheaper one-year app subscription listed in research
£7.99
/ mois
Monthly app subscription for short-term use
MyQRCode is available in many countries. Here are several frequently cited markets:
What you should know about MyQRCode subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your MyQRCode subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.