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Subject : Cancellation of MyScore agreement
Step-by-step guide to cancel MyScore in the UK in 2026. Learn the fastest methods, your refund rights and how to escalate if MyScore keeps charging.
| Item | Value |
|---|---|
| Fastest method (name it + why) | Phone - call the toll-free number (877) 498-1492; immediate agent processing is reported by the company as an available channel. |
| Effective delay | Processed immediately; access continues until the end of the current paid subscription or promotional period. |
| Notice period | Cancel at least 3 business days prior to your next billing date to avoid future charges. |
| Cancellation fee (amount or 0) | 0 - MyScore states no refunds or pro-rated refunds; no cancellation fee published. |
| Minimum commitment | Not published by MyScore |
| Phone + hours | (877) 498-1492 - hours not published: Not published by MyScore |
| Postal address for registered letter | MyScore, 160 City Road, EC1V 2NX London, United Kingdom |
MyScore is a name used by multiple digital services and apps that provide scoring, membership and personal tracking functions. Offerings referenced in public documentation include golf scoring services, calorie and keto tracking apps, and scoring systems for golf clubs. MyScore operates under several legal entities including MyScore.com (US), MYSCORE LIMITED (UK), MEGA SOLUTIONS AS (Norway) and AST GLOBAL CO., LTD. (Thailand).
Different MyScore-branded products offer features such as digital golf scoring, USGA handicap indexing, competition scoring, calorie and keto tracking, and AI body composition analysis. Some plans include free trials and auto-renewing subscriptions. Pricing and feature sets differ by specific MyScore product.
| Legal entities | MyScore.com (US); MYSCORE LIMITED (UK); MEGA SOLUTIONS AS (Norway); AST GLOBAL CO., LTD. (Thailand) |
| Headquarters | Buena Park, US; Fareham, UK; Ågotnes, Norway; Bangkok, Thailand |
| Employees | 1; 6; 302 (by entity) |
| Known annual revenue | $1.8M (MyScore.com) |
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Phone | Call toll-free (877) 498-1492 and request cancellation | 5-20 minutes depending on hold time | Call reference number or agent name if provided | Easy |
| Website / Online form | Use contact information on the MyScore website or terms page to submit cancellation | 10-30 minutes to complete form and send | Email confirmation if the site sends one; save sent form and response | Medium |
| Send a clear cancellation request to the support address listed on the site | 5-10 minutes to write; response time varies | Keep the sent email and any reply | Medium | |
| Post (registered letter) | Send a signed cancellation letter to the UK address by registered post | Preparing 20 minutes; postal transit 2-10 days | Royal Mail signed receipt | Medium |
| App Store / Google Play | Cancel subscription through your Apple or Google account where purchase originated | 5-10 minutes | Store cancellation confirmation | Easy |
If you move and the MyScore product is not offered in your new country, request cancellation and provide proof such as a utility bill or change of address confirmation. MyScore has not published a specific policy for moves; use consumer rights to support the request. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
If MyScore raises the subscription price during your ongoing subscription, you can cancel if you do not accept the new price. Keep the notice of price increase from MyScore and your last invoice. Legal basis: Consumer Rights Act 2015 and CMA guidance on unfair contract terms.
Close the account by sending a copy of the death certificate and the executor details to the contact address on the MyScore site. MyScore has not published which documents it accepts publicly. Applicable law: Consumer Rights Act 2015 for contract termination by estate representatives.
Research does not show a published list of specific legitimate grounds accepted by MyScore. For poor service or failure to perform, rely on the Consumer Rights Act 2015 which requires services to be performed with reasonable care and skill. Provide invoices, screenshots and correspondence as proof.
If your subscription has a fixed term, the contract typically ends at term expiry. If auto-renewal applies, cancel at least 3 business days before the renewal date to avoid a new charge. Check your contract or the MyScore terms for renewal rules. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
For subscriptions bought online or off-premises, you usually have a 14-day cooling-off period starting the day after signup or receipt of confirmation. If you cancel within 14 days, you are entitled to a refund within 14 days, unless you expressly agreed to immediate performance of digital content. The DMCC Act 2025 strengthens reminder and cancellation rules for subscriptions signed since April 2024. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013; DMCC Act 2025.
Research does not show published retention or discount offers from MyScore. When you call (877) 498-1492 or contact support, ask for: a discounted monthly rate, an annual price match, freezing the account or a prorated refund when applicable. Keep any offer in writing (email or message). If MyScore provides a retention offer, request a confirmation email that includes the new price, duration and the next billing date.
Calculate yearly cost for common MyScore plans and the simple saving when you cancel now.
Example: if you stop the monthly My Score Plus at £5.57, you save 12 x £5.57 = £66.84 per year. If you cancel MiScore App annual plan at £19.49 you avoid paying £19.49 for the next year.
Cheapest competitor from the gathered research: Regulas at £12.99 per month, equivalent to £155.88 per year. Regulas is not cheaper than most MyScore annual plans; it is an alternative for UK accounting software rather than scoring apps. Competitor prices: Countee £14.90 per month; Regulas £12.99 per month.
Primary laws that protect subscription customers in the UK include the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The DMCC Act 2025 introduces stronger digital market protections for subscriptions signed since April 2024. Regulators to contact include the Competition and Markets Authority (CMA), Trading Standards and Citizens Advice. For financial services disputes, the Financial Ombudsman Service applies.
Under the Consumer Contracts Regulations 2013 you usually have a 14-day cooling-off period for online or off-premises contracts with a refund. Digital content downloaded or streamed after you consent to immediate access is excluded. The CMA has guidance against hard-to-cancel subscriptions and requires clear cancellation instructions. MyScore's public policy states no refunds or pro-rated refunds and that access continues until the end of the paid period.
1) Complain to MyScore directly and keep written proof. 2) If unresolved, get advice from Citizens Advice https://www.citizensadvice.org.uk/consumer/changed-your-mind/cancelling-a-service-youve-arranged/. 3) If payment was by credit card and over £100, consider Section 75 of the Consumer Credit Act 1974 for claims against the card provider. 4) If your bank card supports chargeback, you can raise a chargeback within 120 days for unauthorised or post-cancellation charges.
If MyScore bills after you cancelled, ask your bank for chargeback and contact Citizens Advice. For regulated financial services complaints, contact the Financial Ombudsman Service. Keep all evidence: cancellation emails, letters, call records and receipts.
MyScore states you will no longer be billed after cancellation but you will retain access until the end of the subscription or promotional period during which you cancelled. Keep copies of any data you need before the end date.
If you want account or personal data exported, request it from MyScore support before your access ends. If the service stores scores or personal files, download them or request an export in writing.
MyScore states no refunds or pro-rated refunds. If you cancelled within the 14-day cooling-off period and did not consent to immediate supply of digital content, you may be entitled to a refund under the Consumer Contracts Regulations 2013. To request statutory refunds, contact MyScore and, if refused, escalate via Citizens Advice or your card issuer.
If you want to re-subscribe later, sign up again via the original purchase channel (website or app store). Check whether a promotional free trial still applies to returning users; this depends on MyScore policy and is not publicly published.
Before, during and after cancellation follow this checklist to protect your rights and avoid new charges.
£-
/ mois
Access to social scoring at MiClub supported courses and competition scoring; two-week free trial; auto-renews annually.
£5.57
/ mois
Full food, nutrition and weight tracking; syncs across devices and exports to Apple Health. Family Sharing included.
£-
/ mois
USGA Handicap Indexes, access to 16,000+ course database, official handicap tracking service. Free 30-day trial for first-time submissions.
£-
/ mois
Full-body muscle coverage, advanced AI analysis, up to 5 AI analyses per day and unlimited photo history.
No commitment. Billoff helps you cancel or adjust your MyScore subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
£14.90
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Offers end-to-end UK accounting with AI-prepared accounts reviewed by professionals.
£12.99
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Purpose-built Making Tax Digital software with AI categorisation and live tax forecasts.
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Digital golf scoring with GPS distance and competition features; R&A approved.
MyScore is available in many countries. Here are several frequently cited markets:
What you should know about MyScore subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your MyScore subscription, whichever payment method you use.
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