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We generate and send your cancellation letter to Night Sky by registered mail
Sender
Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of Night Sky agreement
Step-by-step UK guide to cancel Night Sky, manage billing and request refunds. Rated 4.6/5 on the App Store — includes address and legal rights.
| Fastest method (name it + why) | Via the Night Sky app - it links directly to your App Store subscription management page, which is where subscriptions are cancelled. |
| Effective delay | Cancellation prevents future renewals immediately; access continues until the end of the paid period as managed by the App Store. |
| Notice period | 14 days cooling-off rights apply where Consumer Contracts Regulations 2013 cover the sale of digital content; to stop future charges use App Store subscription controls without developer notice. |
| Cancellation fee | 0 |
| Minimum commitment | Not published by Night Sky |
| Phone + hours | Not published by Night Sky |
| Postal address for registered letter | Night Sky, Grant Way, TW7 5QD Brentford, United Kingdom |
Night Sky is a consumer astronomy app developed by iCandi Apps Limited that helps users identify stars, planets, constellations and satellites using augmented reality and interactive sky charts.
Features include AR sky overlays, object identification, custom notifications, and guided Night Sky Tours. A premium tier called Night Sky+ adds more content and removes limits.
Night Sky targets users interested in stargazing, amateur astronomy and interactive sky learning on iPhone and iPad.
| Official website | nightsky.com |
| Developer | iCandi Apps Limited |
| Founded | 2000 |
| Headquarters | Birmingham, United Kingdom |
| Active users (monthly) | 15.5 million |
| App Store rating | 4.6/5 |
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Night Sky app (iOS) | Open Main menu > Settings > Manage my Night Sky+ > Cancel Subscription; app opens App Store subscription page to cancel. | 5 minutes | Screenshot of App Store subscription page or confirmation from App Store | Easy |
| Apple App Store | Open App Store account > Subscriptions > select Night Sky subscription > Cancel. | 5-10 minutes | App Store subscription cancelled confirmation screen or email from Apple | Easy |
| Apple Support | Contact Apple Support for help with billing or refunds; developer cannot process refunds. | Varies - allow 10-30 minutes for chat | Support reference number from Apple | Medium |
| Postal letter to developer | Send registered letter to Night Sky address requesting cancellation or to record your request; developer cannot change App Store billing. | 5-10 working days for delivery | Registered post receipt | Hard |
| Google Play (Android) | If purchased via Google Play, manage subscription in Play Store Subscriptions; Night Sky directs to the relevant store for management. | 5-10 minutes | Screenshot of Play Store subscription page | Medium |
If you change country and the subscription is linked to another App Store region, manage subscriptions in your Apple ID or Google Play account. Proof documents to keep: copy of new address or proof of residence. Applicable law: Consumer Contracts Regulations 2013 where purchase was made in the UK.
If Night Sky increases its subscription price you are entitled to clear information about the change before renewal. Keep any email or notification as proof. Applicable law: Consumer Rights Act 2015 for contract fairness and the CMA guidance on auto-renewals.
For closures due to death, provide the death certificate and proof of entitlement to manage the estate to the platform that billed the subscription. Required documents: death certificate and executor identification. Applicable law: relevant estate administration rules and platform billing rules.
If the digital service is defective, unavailable or does not perform as stated you can request a remedy. Required proof: screenshots, logs, or steps showing the defect. Applicable law: Consumer Rights Act 2015 - services must be performed with reasonable care and skill.
If you are on a minimum term specified at purchase, cancellation before the term ends depends on that contract. Night Sky does not publish minimum commitment terms; provide your purchase receipt as proof. Applicable law: Consumer Contracts Regulations 2013 for pre-contract information obligations.
Under the Consumer Contracts Regulations 2013 there is a 14 day right of withdrawal for many online purchases. For digital content delivered immediately the customer can lose that right only if they expressly agreed to immediate access. The Digital Markets, Competition and Consumers Act 2024 introduced a right to cancel a subscription during the initial cooling-off period and during any renewal cooling-off period. To claim a refund related to cooling-off, evidence such as purchase date and the platform purchase record is required. Applicable law: Consumer Contracts Regulations 2013; Digital Markets, Competition and Consumers Act 2024.
Search your Night Sky app Settings for retention or discount prompts; research shows no public record of specific retention offers made by Night Sky developers. If you want a retention offer, contact [email protected] and ask whether a discounted annual plan or promotional code is available. Keep any written offer as proof.
Compute yearly savings from the published Night Sky prices:
Night Sky+ monthly: £9.99 x 12 = £119.88 per year.
Night Sky+ annual: £49.99 per year. Savings when switching from monthly to annual: £119.88 - £49.99 = £69.89 saved per year.
Night Sky+ Aura annual: £69.99 per year. Monthly cost equivalent at £9.99 x 12 = £119.88, so switching to the Aura annual saves £49.89 versus monthly billing.
Other listed Night Sky price points in research include £5.99, £17.99, £29.99 and £69.99 for various durations and options; choose the plan that matches how often you use premium features.
Cheapest competitor option from the research: Practice Hub for HR Consultants from £39 per month. Annual equivalent: £39 x 12 = £468 per year. By comparison Night Sky+ annual at £49.99 is significantly cheaper for the service type.
Relevant laws include the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The Digital Markets, Competition and Consumers Act 2024 adds renewal cooling-off protections; see the legislation text for details: Digital Markets, Competition and Consumers Act 2024.
The Competition and Markets Authority (CMA) scrutinises hard-to-cancel subscriptions and unclear auto-renewal terms. If Night Sky or the billing pathway makes cancellation unclear, you can escalate to Citizens Advice or Trading Standards.
First complain to the trader via app support or [email protected]. If unresolved contact Citizens Advice and Trading Standards. For card payments consider a chargeback via your card issuer or Section 75 claim for qualifying card transactions.
Save screenshots of the App Store or Play Store cancellation confirmation and any Apple or Google email confirming the cancellation date. These documents are evidence if billing continues.
Access to premium features normally continues until the end of the paid period for that subscription. If you want account data removed, contact [email protected] and request data deletion; keep the response as proof.
The developer states it cannot issue refunds or access App Store account data. Refund requests must be made to the platform that processed the payment (Apple or Google). If you believe you have a statutory right to a refund, contact platform support and provide purchase proof.
To re-subscribe later open the Night Sky app and select the premium plan you want. Annual plans listed include £49.99 and £69.99; monthly plans include £9.99.
Use this checklist after you decide to cancel Night Sky.
Free
/ mois
Identify stars, planets, constellations and satellites; AR object exploration; custom notifications; excludes Aura AI and some advanced features.
£9.99
/ mois
Access to Night Sky+ features, removes limits on observable stars, includes Night Sky Tours and advanced content.
£9.99
/ mois
Includes Night Sky+ features plus Aura personal AI astronomer features for iOS and iPadOS 26.
No commitment. Billoff helps you cancel or adjust your Night Sky subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
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Night Sky is available in many countries. Here are several frequently cited markets:
What you should know about Night Sky subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Night Sky subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.