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Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of QR.io agreement
Step-by-step guide to cancel QR.io from the UK in 2026. Learn the fastest method, refunds, rights and alternatives. Includes exact prices in GBP.
| fastest method (name it + why) | Online - Account Billing or direct cancel link (fastest because cancellation can be processed immediately from your account or via the direct cancel page) |
|---|---|
| effective delay | Immediate when cancelled via account or direct cancel link; subscription remains active until the end of paid billing cycle if applicable |
| notice period | 0 days - cancel any time; subscription will remain until end of paid period if already billed |
| cancellation fee (amount or 0) | £0 |
| minimum commitment | None |
| phone + hours | Not published by QR.io |
| postal address for registered letter | QR.io, 2 Woodberry Grove, N12 0DR London, United Kingdom |
QR.io is a QR code management platform that creates dynamic and static QR codes, provides scan statistics, custom landing pages and API access aimed at businesses and marketing teams.
Typical users include freelancers, marketing agencies, retail companies, event organisers and hospitality providers who need trackable QR codes and bulk creation tools.
| Headquarters | Tucumán, Argentina |
|---|---|
| Support | [email protected] |
| Employees | ~4 |
| method | steps summary | estimated time | proof obtained | difficulty (Easy/Medium/Hard) |
|---|---|---|---|---|
| Web - Account Billing | Login to account, go to Billing section, click Cancel Subscription | 5 minutes | Email confirmation from QR.io | Easy |
| Direct cancel link | Open https://qr.io/cancel-subscription, enter subscription email, click Cancel Subscription | 3 minutes | Email confirmation from QR.io | Easy |
| Email [email protected] with your subscription email and cancellation request | Variable; expect replies within days | Support reply email | Medium | |
| Phone | Not published - contact not available publicly | Not published | Not published | Hard |
| Post (registered letter) | Send signed cancellation letter to registered address | 5-10 working days delivery | Proof of postage / signed delivery | Hard |
If you bought a subscription online you have a 14-day cancellation period under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Notify QR.io with a clear statement to cancel. See the Regulations.
Required proof documents: confirmation email or order receipt showing purchase date and a clear cancellation message to [email protected].
If QR.io raises the price at renewal you may cancel. Provide the price increase notice from QR.io and your subscription invoice as proof. The applicable law is the Digital Markets, Competition and Consumers Act 2024 cooling-off rights on renewals: see renewal cooling-off rights.
Required proof documents: original plan invoice, renewal invoice showing higher price, and your cancellation message to [email protected].
If the subscriber dies, contact QR.io by email and provide a copy of the death certificate and proof of authority (executor or next of kin). QR.io research summary does not list a specific process but contacting [email protected] is advised.
Required proof documents: death certificate and executor documentation.
Research shows QR.io accepts cancellations via the account page, direct cancel link and support email. There is a 7-day money-back guarantee for initial purchases. Provide purchase receipt and reason when requesting a refund.
Applicable law: Consumer Contracts Regulations 2013 for distance contracts and the Consumer Rights Act 2015 for services performed with care and skill. See Consumer Contracts Regulations.
QR.io has no minimum commitment. Cancel at any time. If you cancel after 7 days on a monthly plan, the subscription remains active until the end of the billing cycle according to QR.io refund notes.
Required proof documents: account confirmation email showing plan dates.
Research does not show standard retention offers from QR.io. To request a retention offer, email [email protected] stating your subscription email, the reason for leaving and ask for a discount or account downgrade. Example request text: "I want to cancel my plan. Before I do, can you offer a discounted annual price or downgrade option?" Keep all replies.
Monthly plan cost: £39.99 per month. Annual equivalent at monthly rate: 12 x £39.99 = £479.88 per year. QR.io yearly plan current price: £350 per year.
Saving by switching from monthly to annual: £479.88 - £350 = £129.88 per year.
Saving by cancelling entirely if you are on monthly: stopping payments saves £39.99 per month or £479.88 per year.
Cheapest real alternative from competitors listed: Experi at £9 per month or £79 annually. Comparison math: QR.io monthly £39.99 versus Experi monthly £9 saves £30.99 per month; yearly comparison: £479.88 - £79 = £400.88 saved per year if you switch from QR.io monthly-equivalent to Experi annual.
Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 sets a 14-day cancellation right for online purchases (2013 Regulations). The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill.
The CMA flags unclear auto-renewal and hard-to-cancel subscriptions as unfair. If QR.io’s cancellation process is unclear, raise a complaint citing the CMA approach and your statutory rights under the 2013 Regulations and Consumer Rights Act 2015.
1. Complain to QR.io by email to [email protected] and keep copies. 2. If unresolved, consult Citizens Advice for next steps. 3. Use your card issuer for chargeback or Section 75 claim where applicable. 4. As final escalation, report unfair practices to the Competition and Markets Authority.
Confirm the final charge and billing period in the cancellation confirmation email. If you paid monthly and cancel after the billing date, the subscription typically stays active until the end of the paid period.
QR.io states that after cancellation dynamic QR codes go into paused mode and can be reactivated by re-subscribing. Export any landing pages, CSV scan statistics and QR assets before cancellation to retain access.
To re-activate, sign back into your account and re-subscribe. Keep a local copy of all critical QR code images and CSV exports in case access is limited after cancellation.
Follow this checklist to cancel QR.io and protect yourself.
£39.99
/ mois
Unlimited QR Codes, Unlimited Scans, Download PNG & SVG, Dynamic & Static QR Codes, Custom Landing Pages, Scan statistics, API Access, Bulk Creation, 5 Team Members, Cancel any time, 7-day money back guarantee
Equivalent £29.17
/ mois
Same features as Monthly Plan with annual billing and 7-day money back guarantee
No commitment. Billoff helps you cancel or adjust your QR.io subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
£9
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Built for UK freelancers and sole traders with compliance features.
£9
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Forever-free plan with unlimited clients and invoices; Pro plan focuses on automation.
£0
/ mois
Free QR code generator with unlimited static QR codes.
QR.io is available in many countries. Here are several frequently cited markets:
What you should know about QR.io subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your QR.io subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.