Cancel R6 the easy way

Overview

R6 refers to Tom Clancy's Rainbow Six Siege and its related services and subscriptions, including in-game battle passes and the R6 Membership. Subscriptions grant premium content such as premium Battle Pass tiers, operator bundles and store discounts.

Main subscription types

Key paid options for the R6 ecosystem include R6 Membership and mobile battle pass options. These are auto-renewing subscriptions tied to a platform account (Ubisoft account, Google Play, or Apple ID).

How access works

When you subscribe, access is granted immediately. For subscriptions purchased directly from Ubisoft, cancellation can be made through your Ubisoft Store account; access continues until the end of the current paid period.

Web (Ubisoft Store) - detailed steps

1. Sign in to your Ubisoft Store account at the Ubisoft Store website.
2. Open 'My Account' and go to 'Subscriptions' or 'Payment and Subscriptions'.
3. Find the R6 Membership or relevant subscription and click 'Cancel' or 'Manage Subscription'.
4. Confirm cancellation and keep a screenshot or PDF of the confirmation page.
5. Access continues until the end of the current paid period.

iOS (Apple App Store) - detailed steps

1. Open Settings on your iPhone or iPad.
2. Tap your name, then tap 'Subscriptions'.
3. Select the R6 or Rainbow Six Mobile subscription.
4. Tap 'Cancel Subscription' and confirm.
5. Save the cancellation confirmation email from Apple or a screenshot.

Android (Google Play) - detailed steps

1. Open the Google Play Store app and tap your profile picture.
2. Tap 'Payments & subscriptions', then 'Subscriptions'.
3. Select the R6 subscription and tap 'Cancel subscription'.
4. Confirm cancellation; access remains until the end of the paid period. For refunds, follow Google Play refund rules.

Phone - detailed steps

1. R6 does not publish a dedicated phone cancellation route. Use the Ubisoft support portal or the web method above for immediate cancellation.
2. If you have a phone number from an invoice or purchase confirmation, quote your account and subscription details and request written confirmation by email.

Email - detailed steps

1. Open Ubisoft support via their help site and create a support ticket referencing your account and subscription.
2. State you wish to cancel and include account email, subscription ID, and last four digits of the payment card if available.
3. Keep the support ticket reference and any reply as proof.

Post - detailed steps

1. Write an unequivocal statement that you cancel the subscription and include your account details and purchase date.
2. Send the letter to: R6, Crown Way, CF14 3UZ Cardiff, United Kingdom by registered post.
3. Keep proof of postage and a copy of the letter. Processing time depends on postal delivery and Ubisoft processing.

Cooling-off (14-day right of withdrawal)

If you bought R6 content via the web and did not request immediate supply, you have a 14-day right to withdraw under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you asked for immediate supply of digital content and acknowledged loss of the right of withdrawal, that right ends on download or supply. To exercise cooling-off, send an unequivocal statement within 14 days to the trader and expect reimbursement within 14 days of notification.

Law: Consumer Contracts Regulations 2013.

Price increase

If the trader raises the subscription price during an active contract and your contract or local consumer law gives a right to cancel for a price increase, you may cancel. R6 has not published a specific public policy for cancellations due to price increases; contact support and quote the change. Gather the price change notice as proof.

Law: Consumer Rights Act 2015 protections against unfair contract terms apply.

Moving (change of country)

Moving country is not listed as an automatic legal ground for immediate cancellation in R6 documentation publicly available. If platform availability or payment processing changes due to your new residence, collect proof of new address (utility bill or tenancy contract) and contact support. R6 has not published specific acceptance rules for moves.

Death of subscriber

Policy for cancellation on death is not publicly disclosed by R6. If you represent the estate, prepare a copy of the death certificate and any proof of authority (probate or executor letter) and contact Ubisoft support to request account closure and subscription cancellation.

Legitimate grounds accepted by R6 (from research)

Research does not list specific legitimate grounds that R6 accepts beyond statutory rights like the 14-day withdrawal for web purchases. For defects or failure to provide the service, request a refund, and keep evidence such as error messages or support tickets.

End of commitment

If you subscribed to a 12-month R6 Membership, the minimum commitment is 12 months for that purchase. For monthly subscriptions there is no minimum. If the subscription is annual, cancellation typically prevents renewal at the end of the paid year; contact support before renewal date to avoid another charge.

Law: Consumer Contracts Regulations 2013 - contents and Consumer Rights Act 2015.

Before cancelling: negotiate

Research shows no published, regular retention offers from R6. If you want a discount or trial extension, contact Ubisoft support or use the 'Manage Subscription' page on the platform where you purchased. Request retention options and cite your account and subscription. Keep any offer in writing as proof.

What cancelling saves you - yearly calculation

R6 Membership monthly: £7.99 x 12 = £95.88 per year.

R6 Membership annual price: £65.99 per year.

Yearly saving if you switch from monthly to annual: £95.88 - £65.99 = £29.89 per year.

Premium Battle Pass monthly: £9.99 x 12 = £119.88 per year.

Elite Battle Pass monthly: £19.99 x 12 = £239.88 per year.

Competitor PracticeBase monthly: £249.00 x 12 = £2,988.00 per year. The cheapest listed competitor from research is PracticeBase at £249 per month. Comparing R6 Membership annual £65.99 to PracticeBase annual £2,988.00 shows R6 is substantially cheaper for individual players.

Relevant UK laws and regulator

Key UK law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 for distance contracts and the 14-day cooling-off period. Services and digital content obligations also fall under the Consumer Rights Act 2015. The Competition and Markets Authority (CMA) enforces rules on unfair auto-renewal and hard-to-cancel subscriptions.

Cooling-off and digital exception

The 14-day cancellation period applies to most online purchases. For digital content, the right is lost if you requested immediate supply and acknowledged that loss. If you downloaded or immediately consumed the content after consenting, the withdrawal right may be waived.

Refund and defect rights

If digital content is defective, unavailable, or not as described, you can request a refund. For purchases via Google Play, refunds are normally only available shortly after purchase or where the content is defective, unavailable, or misrepresented.

How to escalate

Step 1 - Complain to R6/Ubisoft support and keep evidence.

Step 2 - If unresolved, get advice from Citizens Advice: Cancelling a service you arranged - Citizens Advice.

Step 3 - For persistent unfair contract terms or hard-to-cancel auto-renewals, report to the CMA. You can also use payment disputes such as chargeback or Section 75 for qualifying card payments where relevant.

Access and final billing

After cancellation you typically retain access until the end of the paid period. Check your account page for the expiry date and any final charge. Save screenshots of the subscription status and expiry date.

Data and account retention

R6 has not published a clear public policy on how long account data or progression is retained after cancellation. If you want account deletion, submit a request through Ubisoft support and request confirmation of deletion or retention period in writing.

Re-activation

To re-activate, subscribe again via the same platform and account. Purchases tied to the platform account, such as earned content, may require using the same account to restore access. Keep proof of previous purchases if you expect restorations.

Follow this checklist to cancel R6 and protect your rights.

• Find the platform where you purchased the subscription (Ubisoft Store, Google Play, Apple App Store).
• Use the appropriate cancellation route above and keep screenshots of each confirmation.
• If cancelling by post, send a registered letter to R6, Crown Way, CF14 3UZ Cardiff, United Kingdom and keep proof of postage.
• If you want a refund, check whether you are within the 14-day cooling-off period and whether you waived that right by requesting immediate access.
• If the service is defective or misrepresented, gather evidence (error messages, screenshots) and submit a support ticket.
• If the trader does not resolve the issue, seek guidance from Citizens Advice: Citizens Advice cancellation guide.
• Consider a chargeback or Section 75 with your card issuer for qualifying payments if R6 or the platform refuses a lawful refund.