Cancel Readverse the easy way

Overview

Readverse is a subscription e-book service run by READVERSE LLP that offers curated e-books and reading collections focused on wellness, creativity and mindful daily habits. It operates a monthly auto-renewing model with a short trial period.

Who runs it

READVERSE LLP is headquartered in Exeter, England and founded in 2023. The service uses a registration and welcome-email flow that contains cancellation links.

Company facts

Web - cancel via welcome email or FAQ

1. Open the welcome email you received when you first subscribed and find the cancellation link; Readverse states a cancellation link is included in the welcome email and on the FAQ page.
2. Click the cancellation link and follow any on-screen steps to confirm cancellation.
3. Save or screenshot the confirmation message and keep the cancellation confirmation email if you receive one.
4. If you cannot find the welcome email, go to the Readverse FAQ page and follow the cancellation instructions: Readverse FAQ.

Account login - cancel from your account

1. Log in to your account at the Readverse website.
2. Go to your subscription or account settings and select the option to cancel subscription.
3. Confirm the cancellation action and retain any confirmation email or on-screen proof.

Email - cancel by emailing support

1. Use the Readverse contact options to request cancellation: open the contact page Contact Readverse.
2. Send a clear email or use the contact form stating your name, account email, date of charge and the request to cancel and stop further payments.
3. Keep the sent message and any reply as proof; if you receive no reply, escalate using the steps in this guide.

Phone - cancel by calling

1. Find the UK & EU phone number on Readverse pages or the contact page Contact Readverse.
2. Call and request immediate cancellation; ask for a call reference number and the name of the agent.
3. Record the call reference and time; follow up by email if you do not receive written confirmation.

Post - cancel by registered letter

1. Write a signed letter stating your name, account email, date of subscription, and a clear cancellation request.
2. Send by registered post to: Readverse, Crown Way, CF14 3UZ Cardiff, United Kingdom.
3. Keep the proof of posting and any reply as evidence.

Cooling-off period (14 days)

If you bought a subscription online, you have a right to withdraw within 14 days under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. To exercise this right you must inform Readverse of your decision to withdraw. Readverse states that all payments will be reimbursed within 14 days of being informed, but if you used the service during the withdrawal period a proportional charge for the used service may apply. For details see Consumer Contracts Regulations 2013.

Dissatisfaction or service quality

Readverse allows customers to contact support and request a refund if dissatisfied. Readverse will investigate the complaint, review usage data and other relevant complaints, and may refund the most recent payment; such a refund typically results in immediate cancellation. Provide account details and evidence of the issue when you file the complaint.

Price increase

If Readverse increases the subscription price, contact support to request cancellation and a refund for any unwanted increase if the terms of the contract allow it. Readverse terms note auto-renewal of subscriptions; challenge any unfair unilateral change under the Consumer Rights Act 2015 if the change is disproportionate.

End of commitment

Readverse subscriptions renew monthly until cancelled. If your plan had a fixed period, wait until the end date and then cancel using one of the methods in this guide. Readverse states subscriptions auto-renew monthly until cancelled in its terms and conditions.

Death of subscriber

Readverse does not publish a specific death policy. If you need to cancel because of the death of the subscriber, contact Readverse support and provide a copy of the death certificate and evidence that you are the executor or authorised person. If Readverse does not respond, consider escalating via Citizens Advice.

Applicable law

Cooling-off and withdrawal rights: Consumer Contracts Regulations 2013. Service quality and unfair terms: Consumer Rights Act 2015.

Before cancelling: negotiate

Readverse does not publish standard retention offers. The available public evidence shows some users obtained refunds or exchanges after contacting support; one user reported a refund within one week after emailing support. To ask for a retention offer or refund, contact Readverse via the contact page Contact Readverse and state your issue, desired outcome and supporting evidence (dates, screenshots of charges). Keep all replies.

What cancelling saves you

Example calculations using Readverse published prices:

Premium Access monthly: £29.90 x 12 = £358.80 per year.

Premium Access biweekly payments: £14.99 twice per month gives an effective monthly cost of £29.98. Annual cost: £29.98 x 12 = £359.76 per year.

Cheapest alternative listed in the research: Taxmo at £4.99 per month. Annual cost: £4.99 x 12 = £59.88 per year.

Annual savings if you cancel Readverse Premium Access and switch to Taxmo: £358.80 - £59.88 = £298.92 per year.

Key UK laws

The main rules that protect UK consumers are the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The 2013 Regulations include a 14-day cooling-off period for online purchases and require clear pre-contract information; the digital-content exception applies once a consumer expressly consents to immediate performance.

Auto-renewal and unfair practices

The Competition and Markets Authority treats hard-to-cancel subscriptions and unclear auto-renewal terms as potentially unfair. If you cannot cancel or the cancellation process is deliberately difficult, keep evidence and escalate.

How to escalate

1) Complain to Readverse and keep written records. 2) If unresolved, get guidance from Citizens Advice. 3) If payment was by credit card you may be eligible for Section 75 protection; for other card disputes ask your card issuer for chargeback. 4) Use alternative dispute resolution or a sector ombudsman where relevant.

Access and final billing

Readverse states that if you cancel a subscription or trial membership, access continues until the end of the paid period and no further fees are charged after that. Save the cancellation confirmation and check your bank or card for any further charges in the next billing cycle.

Data and account

If you want your account deleted or personal data removed, request deletion via the contact page and keep the reply. If Readverse does not publish a clear deletion process, use the contact page Contact Readverse to request removal.

Re-activation

To re-subscribe later, return to Readverse's sign-up flow: Get started with Readverse. Check current pricing before re-activating.

Follow this checklist immediately after you cancel to protect your money and evidence.

• Save your cancellation confirmation email or screenshot the on-screen confirmation.
• Note the cancellation date and the end date of the paid period.
• Check your bank or card for any further charges over the next 30 days.
• If you were charged unexpectedly, contact Readverse via the contact page and request a refund; quote dates and amounts.
• If you do not get a satisfactory reply, contact your card issuer for chargeback or Section 75 if you used a credit card.
• Contact Citizens Advice for further escalation and template letters.
• If you sent a registered letter, keep the receipt and delivery confirmation.