Cancel Resumaker.ai the easy way

Service overview

Resumaker.ai is an online resume and cover letter generator that uses templates and automation to help job seekers produce CVs and application documents. The platform offers a paid subscription model with an initial trial and recurring billing for access to premium templates and unlimited downloads.

Who runs it and where

Resumaker.ai is operated by Resumaker S.L, headquartered in Barcelona, Spain, founded in 2012. The company lists a small team of approximately 1 to 2 employees and provides support by email at [email protected].

Company facts

Web - cancel inside your Resumaker.ai account

1. Go to Resumaker.ai cancel subscription page or sign in at https://resumaker.ai/.
2. Open your account or subscription settings and look for the active subscription entry.
3. Select Cancel Subscription and confirm. Keep a screenshot of on-screen confirmation.
4. Cancel at least 7 days before the subscription renewal date to avoid the next charge.

iOS - cancel via Apple subscriptions

1. Open Settings on your iPhone and tap your Apple ID name.
2. Tap Subscriptions and find the Resumaker.ai subscription.
3. Tap Cancel Subscription and follow Apple prompts. Apple will send a confirmation email.
4. If you need help, use the App Store purchase history to raise a dispute with Apple.

Android - cancel via Google Play

1. Open the Google Play Store app and tap your profile icon.
2. Tap Payments and subscriptions then Subscriptions and find Resumaker.ai.
3. Tap Cancel subscription and keep the Google Play confirmation email or screenshot.

Phone - not published

1. Resumaker.ai does not publish a phone number for cancellations in its terms. The terms do not mention phone cancellation.
2. If a phone number appears in other places, treat it as unofficial and prefer written cancellation methods for proof.

Email and Post

1. Email [email protected] with subject line Cancel Subscription and include your account email, user name, and date of birth or last four digits of payment card if asked.
2. If you send a registered letter include the same account details and send to Resumaker.ai, Example Street, EC1A 1AA London, United Kingdom.
3. Keep copies of sent emails and registered post receipts as proof.

Moving / change of country

If you move country and can no longer use the service you should cancel your subscription via account or email and keep proof of cancellation and evidence of the move, such as a dated utility bill or travel record. Resumaker.ai terms do not list moving as a special accepted reason for refund beyond the standard rules.

Applicable law: Consumer Contracts Regulations 2013 where relevant for cross-border distance contracts.

Price increase

If Resumaker.ai raises prices for an existing subscription, check the Terms of Service at https://resumaker.ai/tos/ for the change notification process. Under UK consumer law, an unexpected or unclear automatic price increase could be challenged as an unfair practice. Keep the notification as evidence if you cancel for this reason.

Applicable law: Consumer Rights Act 2015 and guidance from the Competition and Markets Authority on unfair contract terms.

Death of subscriber

In the event of the subscriber's death, the estate or next of kin should contact [email protected] with a copy of the death certificate and proof of authority to act. Resumaker.ai terms do not publish a formal policy for death but standard practice is to request supporting documentation.

Applicable law: Consumer Rights Act 2015 for service performance and contract termination by representative.

Legitimate grounds accepted by Resumaker.ai (based on research)

Research lists the following exceptions where refunds or termination are allowed: if the service is delayed for more than 30 days from the purchase date, the user can terminate and receive a full refund, and a specific 14-day trial money-back guarantee applies if the trial is cancelled within 14 days. For EU consumers there is a 14-day withdrawal right for digital content unless they consent to immediate access and waive withdrawal.

Required proof documents: proof of purchase, dated correspondence showing the service delay beyond 30 days, or evidence that the trial cancellation occurred within 14 days.

Applicable law: Consumer Contracts Regulations 2013 for withdrawal rights of digital content within 14 days.

End of commitment and cooling-off

To avoid renewal cancel at least 7 days before the next billing date. If you are within a 14-day cooling-off period under the Consumer Contracts Regulations 2013 and you have not consented to immediate digital delivery, you may withdraw and obtain a refund. If you expressly consented to immediate access and waived the 14-day right during purchase, the right to withdraw does not apply.

Applicable law: Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.

Before you cancel: how to negotiate with Resumaker.ai

Research does not report specific retention offers from Resumaker.ai. There is no public record of retention discounts or coupons offered by the company. When you contact [email protected] to cancel, request either a prorated refund for unused time, a discounted monthly rate, or a pause on your subscription. Use clear account details and a concise request. If they do not respond, keep copies of every message as evidence for escalation.

What cancelling saves you - yearly cost calculation

Resumaker.ai trial and subscription pricing from research: "Trial Plan" is "£0.99 for 14 days, then £29.70 every 4 weeks". Annual cost if the subscription continues at £29.70 every 4 weeks is calculated as follows. There are 13 four-week periods in 52 weeks so annual cost = 13 x £29.70 = £386.10 per year.

Yearly cost math: 13 x 29.70 = 386.10, so cancelling saves £386.10 per year if you would otherwise keep the subscription.

Cheapest real alternative from the competitors listed in research: My CV Buddy at £2.99 per month. Annual cost for My CV Buddy = 12 x £2.99 = £35.88 per year.

Saving by switching to My CV Buddy: Resumaker.ai annual cost £386.10 minus My CV Buddy annual cost £35.88 equals £350.22 saved per year.

Key UK consumer laws

Services must be performed with reasonable care and skill under the Consumer Rights Act 2015. The Consumer Contracts Regulations 2013 give a 14-day cooling-off right for most online contracts, with a digital content exception if you consent to immediate access and waive withdrawal. The Competition and Markets Authority flags hard-to-cancel subscriptions and unclear auto-renewal as potentially unfair practices.

How to escalate if Resumaker.ai does not cancel or refund

1. Complain to Resumaker.ai by email to [email protected] and keep dated copies. 2. If there is no reply, request a chargeback from your bank or card issuer for unauthorised or unclear recurring charges. 3. Seek advice from Citizens Advice and use their guidance to progress a claim. 4. If the payment qualifies, use Section 75 or a chargeback via the card issuer. 5. As a last resort, pursue a small claims court claim in the UK.

Regulator and advice: Citizens Advice (for complaint support) and the Competition and Markets Authority for unfair trading practices.

Check final billing and confirmation

After cancellation confirm you received an on-screen message or an email. Verify your bank statement for any unexpected future charges within 30 days and keep screenshots and emails as proof.

Data and account access

Check the privacy policy at https://resumaker.ai/privacy/ to see how long your data is retained. If you wish to remove your data, email [email protected] and request account deletion. Keep any deletion confirmation.

Re-activation and backups

If you plan to return, export or save a copy of your resumes and cover letters before cancelling. Re-activation typically requires signing in and resubscribing; any previous data retention is governed by the privacy policy and is not guaranteed.

Follow this checklist to make sure cancellation is recorded and you preserve evidence.

• Sign in at https://resumaker.ai/ and cancel from account settings. Take screenshots of each step.
• If you cannot cancel online, email [email protected] with subject Cancel Subscription and attach proof of identity if required. Save the sent email.
• Cancel any App Store or Google Play subscription if you subscribed via mobile app.
• Keep bank statements for the next 60 days and flag any unexpected charges to your bank immediately.
• If you do not receive a response, prepare a chargeback request with your payment card provider using your email and screenshot evidence.
• If you seek a refund under a statutory right, reference the Consumer Contracts Regulations 2013 or Consumer Rights Act 2015 in your complaint.