Basic
£0
/ mois
100 monthly credits, 1 maximum parallel task, basic research agent usage, paper search support, PDF reading workflows
100 monthly credits
1 maximum parallel task
basic research agent usage
paper search support
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
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Recipient
SciSpace
2 Woodberry Grove
N12 0DR London United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of SciSpace agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the SciSpace service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the SciSpace service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
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SciSpace
How to cancel SciSpace in the UK, refund rules, pricing and alternatives. Rated 4.5/5 on Trustpilot. Save money and close your account correctly.
https://scispace.com
London, United Kingdom
Professional Services
Cancellation at a glance
| fastest method (name it + why) | Web - Log in and click the 'Cancel Subscription' button on your plans page; auto-renewal turned off immediately |
|---|---|
| effective delay | Immediate (auto-renewal turned off) |
| notice period | Access remains until the end of the current paid billing period |
| cancellation fee | 0 |
| minimum commitment | None |
| phone + hours | Not published by SciSpace |
| postal address for registered letter | SciSpace, 2 Woodberry Grove, N12 0DR London, United Kingdom |
What is SciSpace
Purpose and core features
SciSpace is an AI-assisted research platform for discovering, reading and analysing academic papers. It provides PDF reading workflows, chat with PDF tools, AI writer features and credit-based research tasks to accelerate literature reviews and summarisation.
Who uses SciSpace
The platform targets academics, students, PhDs, researchers, publishers and institutions that need fast literature search, summarisation, citation help and PDF analysis.
Company facts
| Legal name | Calaver Technologies Private Limited |
|---|---|
| Headquarters | Bengaluru, India |
| Founded | 2016 |
| CEO | Saikiran Chandha |
| Subscribers | 1 million |
How to cancel SciSpace
| method | steps summary | estimated time | proof obtained | difficulty (Easy/Medium/Hard) |
|---|---|---|---|---|
| Web (account) | Log into account - Plans page - Click 'Cancel Subscription' | Immediate | On-screen confirmation and email confirmation | Easy |
| Email [email protected] or [email protected] with account email and plan | Confirmation within 1-2 days | Email reply | Medium | |
| iOS / App Store | Cancel subscription through Apple ID subscriptions if you subscribed through the App Store | Immediate (via Apple) | Apple confirmation receipt | Medium |
| Android / Google Play | Cancel subscription through Google Play subscriptions if billed by Google | Immediate (via Google) | Google Play confirmation | Medium |
| Post | Send a registered letter to the registered address with account email and cancellation request | Depends on postal delivery; allow 5-10 working days | Proof of postage and delivery | Hard |
| Phone | Not publicly provided by SciSpace | Not published by SciSpace | Not published by SciSpace | Not published by SciSpace |
Web cancellation (recommended)
- Go to https://scispace.com/ and sign in with your account credentials.
- Open the 'Plans' or 'Account' section.
- Click the 'Cancel Subscription' button on your active plan.
- Confirm cancellation when prompted - the auto-renewal will be turned off immediately.
- Save the on-screen confirmation and look for an email confirmation.
Email cancellation
- Compose an email from the address registered to your SciSpace account to [email protected] or [email protected].
- Subject: 'Cancel subscription - [your account email]'. Provide plan name and last four digits of the card if helpful.
- Request written confirmation and note the expected end date of access.
- Keep the reply email as proof. If you do not receive confirmation within 48 hours, resend or use the web method.
iOS (App Store) cancellation
- If you subscribed via Apple, open Settings on your iPhone and tap your name.
- Tap Subscriptions, locate SciSpace and tap Cancel Subscription.
- Apple will confirm cancellation and stop future billing; SciSpace access remains until the end of the paid period.
Android (Google Play) cancellation
- Open Google Play, tap your profile, then Payments and subscriptions.
- Select Subscriptions, choose SciSpace and tap Cancel subscription.
- Keep the Google Play confirmation email as proof.
Postal cancellation
- Write a signed letter including your full name, account email, plan name and explicit request to cancel.
- Send it by registered post to: SciSpace, 2 Woodberry Grove, N12 0DR London, United Kingdom.
- Retain proof of posting and delivery receipt; allow several working days for processing.
Phone
SciSpace does not publish a public customer service phone number. Use the web or email methods above for a documented record.
Cancel by reason
Moving / Relocation
If you relocate you may cancel using the standard cancellation channels. SciSpace does not publish an exemption for moving-related early termination fees. Provide proof of identity and account email. Applicable law: Consumer Contracts Regulations 2013 for online contracts when relevant.
Price increase
If SciSpace raises the price for an existing subscription and you do not accept the new price, check your renewal notice. SciSpace must provide renewal information per contract terms. If the price increase is applied without proper notice, raise a complaint with SciSpace and you may rely on the Consumer Rights Act 2015 if services are not performed with reasonable care and skill.
Death of subscriber
For death of subscriber, SciSpace does not publish a specific policy. To cancel, contact [email protected] or send a registered letter including a copy of the death certificate and account details.
Legitimate grounds
Research shows SciSpace has not published a list of accepted 'legitimate grounds' for immediate termination. If you believe there is a legitimate ground (for example, persistent service failure), raise a formal complaint so SciSpace can respond. Applicable law: Consumer Rights Act 2015.
End of commitment
When your paid term ends, you may stop renewal by cancelling before the next billing date. Cancelling will stop auto-renewal and access will continue until the paid period ends. SciSpace confirms 'Your current subscription will remain active until the end of the paid period after cancellation.' Applicable law: Contract terms and Consumer Contracts Regulations 2013.
Cooling-off period
Under the Consumer Contracts Regulations 2013 you have a 14-day cooling-off period for services bought online. SciSpace offers a statutory right to cancel during cooling-off. If you requested performance during the cooling-off period, SciSpace may retain an amount for the services provided. For refunds arising from cooling-off, see the refund policy section. Applicable law: Consumer Contracts Regulations 2013.
Negotiate or save
Before cancelling: negotiate
Research did not surface any standard retention offers published by SciSpace. No retention discounts or loyalty credits are reported in the available data. To attempt negotiation, email [email protected] or [email protected] and request a retention offer, reduced rate or plan downgrade. Provide your account email, current plan and reason for leaving. If SciSpace offers a discount, get it in writing by email.
What cancelling saves you - yearly math
Compute yearly subscription costs using published monthly rates multiplied by 12 and compare with the listed annual price.
- Basic: £0 monthly - £0 x 12 = £0 per year.
- Premium: £20 monthly - £20 x 12 = £240 per year. Listed annual price = £144. Saving by choosing annual = £240 - £144 = £96 per year.
- Advanced: £90 monthly - £90 x 12 = £1,080 per year. Listed annual price = £840. Saving by choosing annual = £1,080 - £840 = £240 per year.
- Max: £200 monthly - £200 x 12 = £2,400 per year. Listed annual price = £1,920. Saving by choosing annual = £2,400 - £1,920 = £480 per year.
The cheapest named alternative among the competitors in our research is ResearchProspect at £39.99 per paper. If your usage is occasional and focussed on single-paper support rather than a subscription, cancelling SciSpace Premium at £240 per year and using a per-paper service at £39.99 may reduce your annual cost depending on volume.
Legal protections and escalation
Key UK consumer law
Your rights when cancelling online in the UK include the Consumer Contracts Regulations 2013 (14-day cooling-off period) and the Consumer Rights Act 2015 for performance standards. The Competition and Markets Authority (CMA) scrutinises unclear auto-renewal and hard-to-cancel subscriptions.
Cooling-off and refunds
The Consumer Contracts Regulations 2013 give a 14-day cooling-off period for most online contracts. If you cancel within that period you are entitled to a full refund unless you expressly agreed for performance to begin and the service was provided; then the trader may charge for services rendered. For the specific regulation text see the 2013 Regulations.
Escalation steps
1. Complain to SciSpace via [email protected] and retain all written replies. 2. If unresolved, seek guidance from Citizens Advice: Citizens Advice - cancelling a service. 3. For card payments, consider a Section 75 claim or a chargeback through your card issuer. 4. For persistent issues with unfair contract terms or hard-to-cancel practices, report to the CMA.
What to do after cancelling SciSpace
Confirm end date and check access
After cancellation your subscription remains active until the end of the paid billing period. Record the end date from the confirmation email and verify that access stops on that date.
Data and account
Export any documents, highlights or notes before the access end date. To request data deletion or an account closure, contact [email protected] and ask for deletion. Keep a copy of the reply.
Final billing and refunds
If eligible for a refund (full refund within 24 hours of purchase and fewer than 300 credits used), include purchase details and evidence in your email. Refunds are reimbursed within 14 days using the original payment method as stated in SciSpace policies.
Next steps and practical checklist
Follow this checklist to make sure cancellation is complete and you keep documentation.
- Cancel via the web 'Plans' page and save the on-screen confirmation.
- If you cannot cancel online, email [email protected] AND [email protected] with a cancellation request and save replies.
- Screenshot or save the confirmation email and note the subscription end date.
- Check refund eligibility: cancellation within 24 hours of purchase AND fewer than 300 credits used.
- Export PDFs, highlights and notes before access ends.
- If you subscribed via Apple or Google Play, cancel in the App Store or Google Play to stop future billing.
- Monitor your bank or card statement for the final charge and any refund processed within 14 days.
- If SciSpace does not confirm cancellation, send a registered letter to SciSpace, 2 Woodberry Grove, N12 0DR London and keep proof of postage.
Plans
Premium
£20
/ mois
1,200 monthly credits, 2 maximum parallel tasks, higher research agent usage, Chat with PDF workflows, AI Writer access, literature review support, citation and paraphrasing tools
1
200 monthly credits
2 maximum parallel tasks
higher research agent usage
Advanced
£90
/ mois
10,000 monthly credits, 4 maximum parallel tasks, advanced research agent usage, larger literature review workflows
10
000 monthly credits
4 maximum parallel tasks
advanced research agent usage
Max
£200
/ mois
40,000 monthly credits, 4 maximum parallel tasks, highest self-serve credit allowance, large research workloads
40
000 monthly credits
4 maximum parallel tasks
highest self-serve credit allowance
No commitment. Billoff helps you cancel or adjust your SciSpace subscription without hunting down every detail alone.
Pros & cons
Pros
Rated 4.5 out of 5 on Trustpilot (85 reviews)
Quick results and useful AI features such as keyword extraction and summarisation
Free Basic tier with PDF reading workflows and 100 monthly credits
Cons
Full refund only within 24 hours and fewer than 300 credits used
Free version limits downloads and advanced features
No public customer phone number published by SciSpace
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
ORRJO Intelligence
£2,500
/ mois
Focuses on B2B competitive intelligence and buyer insights with a monthly retainer model.
Greymill
£100
/ mois
Offers 16 AI specialists across business functions to replace everyday tasks.
ResearchProspect
£39.99 (per paper)
/ mois
Provides academic publishing services charged per paper rather than a subscription.
Countries where SciSpace is available
SciSpace is available in many countries. Here are several frequently cited markets:
United KingdomNot publicly disclosed by SciSpace
Subscription & cancellation
What you should know about SciSpace subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your SciSpace subscription, whichever payment method you use.
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