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Subject : Cancellation of SellerAider agreement
Step-by-step 2026 guide to cancel SellerAider in the UK. Learn cancellation channels, statutory rights, refunds and cheaper alternatives to save on seller tools.
| fastest method (name it + why) | Online self-service dashboard - immediate effect because cancellations are processed in-dashboard and stop the next renewal |
|---|---|
| effective delay | Immediate (via self-service dashboard) |
| notice period | Prior to the next monthly or annual charge |
| cancellation fee (amount or 0) | 0 |
| minimum commitment | None for monthly plans - 1 year for annual plans |
| phone + hours | Not published by SellerAider |
| postal address for registered letter | SellerAider, Example Street, SW1A 1AA London, United Kingdom |
SellerAider provides crosslisting and seller growth tools that let online resellers publish and manage listings across multiple marketplaces, automate relists and offers, and generate listings with AI.
Core features include crosslist between 15+ marketplaces, bulk delete and relist, mark sold, AI listing generation, inventory management and mobile support. A 14-day free trial is available for all plans.
| Full legal name | SellerAider |
|---|---|
| Employees | ~1 |
| Target audience | online resellers and e-commerce sellers |
| Website | https://selleraider.com/ |
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Web (self-service dashboard) | Log in - Account or Billing - Cancel subscription | Immediate | On-screen confirmation and email receipt | Easy |
| iOS / App Store | Cancel via Apple Subscriptions if billed through Apple | Immediate after Apple processes request | Apple subscription cancellation screen | Medium |
| Android / Google Play | Cancel via Google Play Subscriptions if billed through Google | Immediate after Google processes request | Google Play cancellation confirmation | Medium |
| Email support | Send cancellation request to support (include account email and last 4 of card) | Days to reply | Support reply email | Medium |
| Post (registered letter) | Send signed cancellation letter to the postal address | Days to be received + processing time | Signed proof of postage and delivery | Hard |
For product-specific billing flows see the SellerAider Grow FAQ: https://selleraider.com/grow/faq/.
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have a 14-day cooling-off period for services contracted online. The 14-day period starts the day after the contract is entered into. If you have not asked SellerAider to begin the service within those 14 days you can cancel and obtain a full refund. If you agreed to immediate supply and download of digital content you may have lost this right - check if you gave express consent.
Required proof: order confirmation, subscription start date. Applicable law: Consumer Contracts Regulations 2013 (legislation.gov.uk).
If SellerAider raises the recurring price and you did not agree to the increase in advance, you may cancel without penalty. Provide the price change notice and your subscription details.
Required proof: notice of price change, account billing screenshot. Applicable law: Consumer Rights Act 2015 protections against unfair terms and the CMA position on unclear auto-renewal terms.
If the account holder dies, the estate or authorised representative may cancel the subscription. Provide proof of authority such as executor documents or a copy of the death certificate and account details.
Required proof: death certificate and proof of account ownership. Applicable law: general contract law and Consumer Rights Act 2015 protections on unfair terms.
If you are on an annual plan that reaches its 1 year term, the contract ends at the term unless renewed. To avoid renewal, cancel prior to the next charge. For annual plans the minimum commitment is 1 year.
Required proof: billing invoice showing annual plan and renewal date. Applicable law: Consumer Contracts Regulations 2013 for renewal information.
Research did not list specific legitimate grounds SellerAider accepts beyond standard consumer rights. If you require cancellation for reasons such as prolonged service failure, collect correspondence documenting the issue and escalate if SellerAider does not respond.
Required proof: support correspondence, screenshots, transaction records. Applicable law: Consumer Rights Act 2015 - services must be performed with reasonable care and skill.
SellerAider is not reported to publish regular retention offers in available research. To request a retention offer, contact support from your account email, state the exact plan and renewal date, and ask for a discount or pause. Keep all replies. If you are on an annual plan, request a prorated refund if cancelling early and provide transaction details.
SellerAider published prices in USD only. Converted to GBP at 1 USD = 0.80 GBP for this guide the plans become:
Cheapest named competitor from research: clearpence at £12 per month or £99 per year. If you cancel Crosslister Standard monthly (£10.39 x 12 = £124.68) and move to clearpence annual (£99), first-year saving calculation: £124.68 - £99.00 = £25.68 saved in year 1. If you cancel Crosslister Pro monthly (£287.88) and move to clearpence annual (£99), saving is £188.88 in year 1.
Primary laws: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and Consumer Rights Act 2015. Relevant regulator and guidance: Citizens Advice and the Competition and Markets Authority on auto-renewal and unfair terms.
The Consumer Contracts Regulations 2013 provides a 14-day cooling-off period for services bought online or off-premises. Refunds must be made within 14 days of being informed of the cancellation or within 14 days of receiving returned goods where applicable. For digital content the right is lost if the consumer agreed to immediate supply and acknowledged loss of cancellation right. Source: legislation.gov.uk.
1) Complain to SellerAider in writing and request a refund where due. 2) If unresolved, seek guidance from Citizens Advice: Citizens Advice - cancelling a service. 3) For payment disputes use Section 75 or card chargeback through your card issuer for qualifying card payments. 4) Report systemic issues with auto-renewal or hard-to-cancel subscriptions to the CMA.
The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill and prevents binding consumers to unfair cancellation penalties. If SellerAider imposes disproportionate cancellation terms, those may be unenforceable under the Consumer Rights Act 2015.
General refunds guidance: gov.uk - accepting returns and giving refunds.
Keep the cancellation confirmation email or screenshot. Check your Billing page to confirm the next renewal is cancelled. If you cancelled mid-period you retain access until the paid period ends unless SellerAider states otherwise. Check final invoice and the date your access ends.
Export important listing data, images and inventory from SellerAider before access ends. SellerAider offers inventory export features in the app; export CSV or use the crosslist export tools while you still have access.
If you later wish to re-activate, sign in and choose a plan. For refunds requested within 24 hours after purchase and where no material use occurred research reports SellerAider policy: full refund if requested within 24 hours after purchase/charge and no extension usage within that time. For other refunds rely on statutory rights described above.
Gather the documents and details you will need:
Follow these actions:
£10.39
/ mois
Crosslist between 15+ marketplaces, copy all listing information, bulk delete, relist, mark sold, AI listing generation, inventory management, mobile support, 24/7 support. Source: <a href="https://selleraider.com/pricing/" rel="nofollow">SellerAider pricing</a>.
£23.99
/ mois
All Crosslister Standard features plus advanced inventory tools, photo editing, accurate price suggestions, automatic delisting and additional marketplace access. Source: <a href="https://selleraider.com/crosslister/pricing/" rel="nofollow">Crosslister pricing</a>.
£14.40
/ mois
Automation tools for one supported site (Depop, Vinted, or Poshmark), send offers, relist, refresh, share, bulk edits, automatic messages, 24/7 support. Source: <a href="https://selleraider.com/grow/pricing/" rel="nofollow">Grow pricing</a>.
£20.00
/ mois
Automation tools for all supported sites, full automation suite, bulk edits and priority support.
No commitment. Billoff helps you cancel or adjust your SellerAider subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
£29
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AI-powered listing optimization and comprehensive multichannel inventory and order management.
£99.99
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£29
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Calm operating core for solo sellers that scales to teams.
£29.99
/ mois
Complete Amazon seller toolkit focusing on FBA and FBM needs.
£12
/ mois
Clean eBay seller exports for UK sellers, focusing on detailed financial reporting.
SellerAider is available in many countries. Here are several frequently cited markets:
What you should know about SellerAider subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your SellerAider subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.