Cancel Speedy Skills the easy way

Service overview

Speedy Skills is a subscription service that offers short courses and materials aimed at building everyday personal and professional skills. The platform presents a variety of themed modules and markets itself with trial offers and recurring subscriptions.

Who it is for

The service targets adults and learners with busy schedules who want short lessons in practical topics. Content is available in English and French and the service is compatible with mobile phones and tablets.

Company facts

For official company pages see About and the Get Started page.

Web - cancel using the welcome email or FAQ

1. Open the welcome email you received when you first subscribed; check spam and trash folders.
2. Find the small-print unsubscribe link under the main call-to-action as reported in user testimonials.
3. Click the link and follow the on-screen steps to confirm cancellation.
4. Keep a screenshot of the confirmation screen or save any confirmation email you receive.
5. If the link does not work, visit the official cancellation page at Speedy Skills cancellation & refund policy and follow the instructions or contact support.

iOS - cancel via Apple if billed through App Store

1. Open Settings on your iPhone, tap your name, then Subscriptions.
2. Find Speedy Skills in the list and tap Cancel Subscription.
3. Save the Apple confirmation email or screenshot as proof.
4. If Apple billing is not used, use the web method above.

Android - cancel via Google Play if billed through Play Store

1. Open Google Play Store, tap your profile, then Payments & subscriptions > Subscriptions.
2. Select Speedy Skills and tap Cancel subscription.
3. Save Google Play confirmation.
4. If Play billing is not used, follow the web method above.

Phone - request cancellation by phone

1. Locate the phone contact on Speedy Skills Contact page (if provided).
2. Call and provide subscriber name, email used to subscribe and last four digits of the payment card.
3. Ask for a cancellation confirmation reference and request a confirmation email.
4. If the phone number is not published, use email or post.

Email - cancel using support form or support email

1. Use the contact form at Speedy Skills contact page or send an email including your full name, subscription email and request to cancel.
2. Keep the sent email and any reply as proof.
3. Request a refund explicitly if you want one for the most recent payment and include date and amount.

Post - cancel by registered letter

1. Write a signed letter with your full name, subscription email, billing address and a clear statement: "Please cancel my Speedy Skills subscription immediately."
2. Send by registered post to Speedy Skills, Rainhill Road, WA9 5HA St Helens, United Kingdom.
3. Keep proof of posting and proof of delivery.

Cooling-off (14-day right of withdrawal)

Rule: If you bought a subscription online you have a 14-day right to withdraw from the contract starting the day after you enter the contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Required proof documents: order confirmation or receipt showing purchase date; subscription email.

How it works with Speedy Skills: Speedy Skills states it will reimburse all payments received within 14 days of being informed of your decision to withdraw. If you used the service during the 14-day period, Speedy Skills will charge a proportional amount for services received. See the official policy at Terms and Conditions.

Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Price increase

Rule: If Speedy Skills raises the subscription price in a way that the contract does not allow, you may be entitled to cancel without penalty. The CMA treats unclear auto-renewal or hard-to-cancel subscriptions as potentially unfair.

Required proof documents: notice of price increase, subscription contract showing pricing term, screenshot of increased charge.

Applicable guidance: Competition and Markets Authority (CMA) guidance on auto-renewal and unfair terms.

Moving or change of circumstances

Rule: Moving location alone is not an automatic right to cancel unless the contract includes geographic restrictions or the service cannot be supplied where you move. Speedy Skills does not publish specific acceptance of moving as a reason in its public policy.

Required proof documents: proof of new address (utility bill) and the original contract showing any location restriction if present.

Applicable law: Consumer Rights Act 2015 for service quality and treatment of contract terms.

Death of the subscriber

Rule: Contracts do not automatically end on death; estates or executors can act to cancel. Speedy Skills does not publish a death-cancellation procedure in its public pages.

Required proof documents: death certificate and proof of authority to act for the estate (executor documentation).

Applicable law: Consumer Rights Act 2015 for obligations and contract termination procedures as handled by the estate.

Legitimate grounds accepted by Speedy Skills (from public policy)

Speedy Skills evaluates refunds by considering user complaints, customer comments and usage data. The company accepts refund requests for the most recent payment; exceptions include partial-month unused periods not refunded. Required proofs depend on the reason: screenshots, emails, bank statements and usage logs are typically requested.

Applicable law: Consumer Rights Act 2015 and Consumer Contracts Regulations 2013 where relevant.

Before you cancel: negotiate

Retention offers reported: there are no confirmed public reports that Speedy Skills routinely offers extended trials or targeted discounts; user reviews do mention refunds when customers contacted support. To request retention offers, contact support and ask for a promotional rate or partial refund. Steps:

1. Open your subscription confirmation and prepare the date and amount paid.
2. Contact support via the contact form and state you are considering cancellation; request a discount or a free extension to test the service for longer.
3. If you want a refund instead, request a refund for the most recent payment and include bank statement lines as proof.

What cancelling saves you - yearly calculation

Use the reported monthly price to compute annual cost:

Speedy Skills monthly: £29.90 × 12 = £358.80 per year.

Biweekly option reported equivalent: £29.98 per month × 12 = £359.76 per year.

Cheapest real alternative from provided competitors: GoForma at £22 per month. Yearly cost for GoForma: £22 × 12 = £264.00 per year.

Yearly saving if you switch from Speedy Skills monthly to GoForma: £358.80 − £264.00 = £94.80 per year.

Trial note: Speedy Skills trial has a reported nominal charge of £0.01; ensure you cancel before the trial ends to avoid the £29.90 monthly charge.

Key UK consumer laws

Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 - 14-day cooling-off right for most online service contracts. Citizens Advice explains how to cancel a service arranged online: Citizens Advice - cancelling a service.

Consumer Rights Act 2015 - services must be performed with reasonable care and skill and unfair contract terms are not binding.

Auto-renewal and hard-to-cancel subscriptions

The Competition and Markets Authority (CMA) treats unclear auto-renewal and hard-to-cancel subscriptions as potential unfair practices. If Speedy Skills uses unclear renewal terms or makes cancellation difficult, you can raise this with Citizens Advice and the CMA.

Escalation steps

1. Complain to Speedy Skills support and keep records (emails, screenshots).
2. If unresolved, get help from Citizens Advice using the link above.
3. If you paid by credit card, consider Section 75 or ask the card issuer for a chargeback for unauthorised or misrepresented charges.
4. File a written complaint with the relevant ombudsman if applicable (sector-specific ombudsman), or ask Citizens Advice to assist in next steps.

Confirm access and final billing

After cancellation you will retain access until the end of the paid period, according to Speedy Skills public policy. Check your bank statement for recurring payments and confirm the next payment date is cancelled.

Data and account re-activation

Request confirmation about data retention and request data deletion if you want your account removed. If you re-subscribe later you may need to create a new subscription depending on the provider's reactivation policy.

How to follow up if you do not receive confirmation

1. Resend your cancellation request and include original message and any screenshots.
2. If no reply in 7 days, escalate to Citizens Advice or your card issuer for a chargeback if you were charged after cancellation.

Use this checklist to cancel and preserve your rights.

• Find the Speedy Skills welcome email; search inbox, spam and trash for the initial message.
• Click the unsubscribe link in the welcome email and save a screenshot of any confirmation.
• If the link fails, visit the cancellation and refund page and follow the steps or use the contact form at Contact.
• Record the date and amount of the last payment (example: £29.90 on DD/MM/YYYY).
• Request a written confirmation of cancellation and a refund if eligible; keep all emails.
• If you paid via Apple or Google, verify that subscription is cancelled in your App Store or Google Play subscriptions.
• If you are within 14 days of purchase, state your right to withdraw under the Consumer Contracts Regulations 2013 and ask for a refund.