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Full CV builder access, all 12 templates, live preview, cover letter builder, ATS score checker
Full CV builder access
all 12 templates
live preview
cover letter builder
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We generate and send your cancellation letter to Standout CV by registered mail
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Preview of your letter
PreviewSender
Recipient
Standout CV
160 City Road
EC1V 2NX London United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of Standout CV agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Standout CV service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Standout CV service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
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Standout CV
Step-by-step 2026 guide to cancel Standout CV, rights, alternatives and savings. Includes Trustpilot notes and support contacts.
https://standout-cv.com
London, United Kingdom
Professional Services
Cancellation at a glance
| Item | Value |
|---|---|
| Fastest method | Web - log in, Account Settings, Manage subscription, Cancel subscription. Because cancellation is performed inside the account on the website. |
| Effective delay | Processed immediately in-account; user remains able to access existing CVs and create new ones after unsubscribing (stated by Standout CV). |
| Notice period | Not published by Standout CV |
| Cancellation fee | £0 |
| Minimum commitment | 14-day Access Trial at £2.70 then £16.95 every 4 weeks (trial converts to recurring billing) |
| Phone + hours | Not published by Standout CV |
| Postal address for registered letter | Standout CV, 160 City Road, EC1V 2NX London, United Kingdom |
What is Standout CV
Service overview
StandOut CV LTD offers an online CV builder, templates, cover letter builder and ATS optimisation tools aimed at job seekers. Users can build, edit and preview CVs on the website and download files when on a paid plan or using a one-time download option.
Key features
Features listed by Standout CV include a free preview, 12 templates, cover letter builder and an ATS score checker. The product offers both one-time downloads and subscription access for unlimited downloads and editing.
Company facts
| Founded | 2009 |
| CEO | Andrew Fennell |
| Headquarters | London, United Kingdom |
| Employees | ~3 |
| Subscribers | 23,000 |
How to cancel Standout CV
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Web | Log in, click blue circular icon, Account Settings, Manage subscription, Cancel subscription | 5 minutes | On-screen confirmation (recommended to screenshot) | Easy |
| iOS (mobile browser) | Use the website flow via mobile browser; no app cancellation published | 5 minutes | On-screen confirmation or screenshot | Easy |
| Android (mobile browser) | Use the website flow via mobile browser; no app cancellation published | 5 minutes | On-screen confirmation or screenshot | Easy |
| Phone | Not published by Standout CV - calling is not required per official guidance | Not published by Standout CV | Not published by Standout CV | Hard |
| Send cancellation request to [email protected] with account details | Depends on response time | Keep sent email as proof | Medium | |
| Post (registered letter) | Send signed cancellation to Standout CV postal address | Depends on postal service | Royal Mail signed-for receipt | Medium |
Web (recommended)
- Go to the website and log in to your CV builder account at standout-cv.com.
- Click the blue circular icon in the top right corner to open Account Settings.
- Open Manage subscription and click Cancel subscription.
- Take a screenshot of the on-screen confirmation as proof of cancellation.
Mobile (iOS and Android via browser)
- Open your mobile browser and navigate to standout-cv.com.
- Log in and follow the same Account Settings > Manage subscription > Cancel subscription steps.
- Save a screenshot of confirmation.
- Compose an email to [email protected] with your account email and request to cancel the subscription.
- Include the date you want cancellation to take effect and attach any payment receipts.
- Keep the sent email and any reply as evidence.
Phone
- Standout CV states cancellation is done from within the account; calling is not required. If you have a phone number on billing statements, use it only as a secondary route.
- If you call, request a written confirmation by email and note date and time of the call.
Post (registered letter)
- Write a signed cancellation letter including your account email and order reference.
- Send by registered post to Standout CV, 160 City Road, EC1V 2NX London, United Kingdom.
- Keep the signed-for receipt as proof.
Cancel by reason
Moving abroad
If you move country and cannot use the service, contact [email protected] with proof such as a utility bill or new tenancy agreement showing your new address. Standout CV does not publish specific relocation cancellation rules; you must notify the company directly.
Price increase
If the price you pay increases and you wish to cancel, check the terms provided at purchase and the email notifying the increase. Under the Consumer Rights Act 2015 and general unfair terms guidance, a unilateral, significant price change that was not disclosed may be challenged. Keep the email notification and your original price confirmation.
Death of the subscriber
To close an account after the subscriber dies, provide a copy of the death certificate and evidence of your right to act (executor letter). Standout CV does not publish a specific death policy; contact [email protected].
Legitimate grounds
Examples of legitimate grounds include serious service failures or inability to access your account. Standout CV offers to "resolve any billing concerns" per Trustpilot reports; provide screenshots, invoices and dates. Standout CV has not published an exhaustive list of accepted legitimate grounds.
End of commitment
If you are on a fixed-term annual plan, cancel before renewal in your Account Settings. If you cannot find the cancel option, contact [email protected] and keep written proof of your request.
Cooling-off period (14 days)
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have a 14-day cooling-off period for contracts concluded online. The right to a refund is subject to the digital content exception: if you agreed that supply of digital content would begin immediately and you lost the right to cancel by starting the download, you may not be entitled to a refund. See the Regulations 2013.
Negotiate or save
Before cancelling: negotiate
Standout CV has no widely published retention offers. Trustpilot research shows the company will "resolve any billing concerns" when contacted. To request a retention offer, email [email protected], state your account email, include your last payment date and ask for either a refund, reduced rate or one-time download credit. Save all replies.
What cancelling saves you
Math using published prices:
- Monthly rolling price after trial: £16.95 every 4 weeks. There are 13 four-week periods in 52 weeks, so yearly cost = £16.95 x 13 = £220.35 per year.
- Annual Access price: £60 per year.
- Yearly access listed: £74.95 per year.
- One-time download: £5 one-off.
Examples of savings if you cancel a rolling monthly schedule:
- Cancel monthly subscription and switch to Annual Access: £220.35 - £60 = £160.35 saved per year.
- Cancel monthly subscription and purchase one-time download instead: £220.35 - £5 = £215.35 saved for the first year.
- Cheapest competitor alternative from research: My CV Buddy at £2.99 per month = £2.99 x 12 = £35.88 per year, saving compared with monthly rolling: £220.35 - £35.88 = £184.47 per year.
Legal protections and escalation
Key UK consumer laws
Relevant laws include the Consumer Rights Act 2015 which requires services to be performed with reasonable care and skill, and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 which provide a 14-day cooling-off period for online contracts. The CMA has guidance on unfair auto-renewal and hard-to-cancel subscriptions.
If cancellation or refund is refused
First complain to Standout CV in writing using [email protected] and keep proof. If unresolved, contact Citizens Advice and report to Trading Standards or the Competition and Markets Authority for unclear auto-renewal. For card payments you may use your card issuer for chargeback or Section 75 for qualifying credit card purchases.
What to do after cancelling Standout CV
Access to files
Standout CV states that while unsubscribed, users can still access current CVs and create new ones. To download a CV in the future you must restart the subscription or use a one-time download option.
Data retention and re-activation
Standout CV lists "lifetime storage (even when not on a paid plan)" for stored CV files. To re-activate downloads, restart your subscription through Account Settings. Check your billing statement for any final charges and keep confirmation emails.
Final billing
Review your bank or card statement for the next billing date and any partial-period charges. If you see unexpected charges, contact [email protected] and request a written explanation.
Next steps and practical checklist
Use this checklist to cancel cleanly and protect your rights.
- Log in and cancel in Account Settings; take a screenshot of the confirmation.
- Save copies of invoices and the original trial or purchase confirmation.
- If you used a trial, note the start date and the automatic conversion terms.
- If you cannot log in, reset your password from the login page or email [email protected] with your order details.
- If you prefer postal cancellation, send a signed letter to Standout CV, 160 City Road, EC1V 2NX London, United Kingdom and keep the signed-for receipt.
- If you have been charged wrongly, request a refund in writing and prepare to escalate to Citizens Advice or your card issuer.
Plans
14-day Access Trial
£2.70 for 14 days, then £16.95 every 4 weeks
/ mois
Unlimited edits, unlimited PDF downloads while subscribed, create & store unlimited CV versions
Unlimited edits
unlimited PDF downloads while subscribed
create & store unlimited CV versions
Annual Access
£5 (equivalent)
/ mois
Unlimited CV downloads, unlimited cover letters, CV storage & history
Unlimited CV downloads
unlimited cover letters
CV storage & history
No commitment. Billoff helps you cancel or adjust your Standout CV subscription without hunting down every detail alone.
Pros & cons
Pros
Free preview that allows building and editing without payment
Multiple plans including one-time download at £5 and annual plan at £60
Lifetime storage of created CVs even when not on a paid plan
Features include cover letter builder and ATS score checker
Cons
Reports of unclear trial-to-subscription terms and unexpected recurring charges on Trustpilot
Multiple Trustpilot complaints about difficulty cancelling and password reset problems
Official refund policy is not explicitly published; refunds are handled case-by-case
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
My CV Buddy
£2.99
/ mois
Affordable monthly plan with AI-powered tailoring and UK formatting focus
CV Human
£14.99
/ mois
Specialises in detecting AI-written patterns and rewriting for authenticity
Canva (free plan)
£0 (free tier)
/ mois
Design-focused CV templates with a free tier that allows downloads
Countries where Standout CV is available
Standout CV is available in many countries. Here are several frequently cited markets:
United Kingdom
Subscription & cancellation
What you should know about Standout CV subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Standout CV subscription, whichever payment method you use.
Manage your Standout CV subscription
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