Weekly subscription (reported by users)
£28
/ mois
Automated search for driving test cancellations, weekly billing reported by users
Automated search for driving test cancellations
weekly billing reported by users
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
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Recipient
Test Hunter
11-12 St. James's Square
SW1Y 4LB London United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of Test Hunter agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Test Hunter service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Test Hunter service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
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Test Hunter
How to cancel Test Hunter in the UK, steps for web, iOS and Android, refund rights and what to expect. Rated 2.0/5 on Trustpilot.
https://testhunter.co.uk
London, United Kingdom
Professional Services
Cancellation at a glance
| Item | Value |
|---|---|
| Fastest method (name + why) | Customer Service portal on the Test Hunter website - because Test Hunter accepts formal cancellation requests there within the 14 day cancellation window (terms) |
| Effective delay | Not published by Test Hunter |
| Notice period | 14 days from transaction date for a refund if the service has not begun |
| Cancellation fee | 0 |
| Minimum commitment | Not published by Test Hunter |
| Phone + hours | Not published by Test Hunter |
| Postal address for registered letter | Test Hunter, 11-12 St. James's Square, SW1Y 4LB London, United Kingdom |
What is Test Hunter
Service overview
Test Hunter is an app and online service that searches for earlier practical driving test cancellations on behalf of learner drivers. The company markets an automated search and rebooking tool for UK driving tests.
How it works in practice
According to Test Hunter terms, purchases made on the website can be cancelled within 14 days, provided the service has not started. Test Hunter defines service commencement as initiating actions to secure test appointments such as availability searches.
Company facts
| Legal name | SIA "Test Hunter" |
| Headquarters | Riga, Latvia |
| CEO | Jurijs Pasternaks |
| Founded | 2018 |
How to cancel Test Hunter
| Method | Steps summary | Estimated time | Proof obtained | Difficulty (Easy/Medium/Hard) |
|---|---|---|---|---|
| Web (Customer Service portal) | Submit formal cancellation request via Test Hunter Customer Service portal within 14 days of transaction and before service commencement | 14 day cancellation window | Not published by Test Hunter | Easy |
| iOS (App Store) | Request refund and cancellation directly from Apple; Test Hunter cannot intervene | Subject to Apple processing | Apple refund confirmation | Medium |
| Android (Google Play) | Use Google Play Refund Request Form to request refund; Test Hunter states refunds via Google Play must go through Google | Subject to Google processing | Google refund confirmation | Medium |
| Phone | Phone contact not published by Test Hunter | Not published by Test Hunter | Not published by Test Hunter | Hard |
| Email address not published by Test Hunter; users report difficulty getting replies in reviews | Not published by Test Hunter | Not published by Test Hunter | Hard | |
| Post (registered letter) | Send registered cancellation letter to UK postal address | Delivery time + handling by company | Postal delivery receipt | Medium |
Web - cancel via Test Hunter website
- Go to https://testhunter.co.uk/ and log in to your account.
- Open the Customer Service portal and submit a formal cancellation request within 14 days of the transaction date if the service has not started.
- State your transaction date, payment method and request a full refund if the service has not commenced.
- Keep screenshots of your portal submission and any automated replies.
iOS - cancel through Apple
- Open the App Store on your iPhone and tap your profile.
- Find Subscriptions, locate Test Hunter and choose Cancel Subscription.
- Request a refund via Apple if you paid through the iOS app; Test Hunter states Apple manages refunds and Test Hunter cannot intervene. See Test Hunter terms.
- Keep Apple refund confirmation as proof.
Android - cancel through Google Play
- Open Google Play, go to Subscriptions and cancel Test Hunter subscription.
- Request a refund using Google Play Refund Request Form as Test Hunter directs Android refunds to Google.
- Save Google confirmation emails as proof.
Phone
- Test Hunter does not publish a public phone line for cancellations; reviews report difficulty cancelling by contact attempts.
- If you find a phone number via your account, call and request a written cancellation confirmation.
- Test Hunter’s public terms do not publish a support email. If you locate an email address in your account, send a clearly dated cancellation request quoting your transaction.
- Request written confirmation and a refund where applicable.
Post (registered letter)
- Send a registered letter to Test Hunter, 11-12 St. James's Square, SW1Y 4LB London, United Kingdom.
- Include your full name, account email, transaction date and explicit cancellation and refund request.
- Keep the registered post receipt and any delivery tracking as proof.
Cancel by reason
Cooling-off right (14 day cancellation)
Rule: Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have the right to cancel and request a full refund within 14 days of the transaction date if the service has not begun. Test Hunter explicitly states this right and that the service is considered commenced once Test Hunter initiates actions to secure practical test appointments, such as conducting availability searches.
Required proof documents: purchase receipt, transaction date, account ID, evidence that Test Hunter has not started searches if claiming within 14 days.
Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Service already commenced
Rule: Test Hunter states cancellation rights under the Consumer Contracts Regulations no longer apply once the service has commenced. Test Hunter defines commencement as when they begin availability searches or other actions to secure appointments.
Required proof documents: account activity logs or Test Hunter confirmation showing active searches, if available.
Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Price increase
Rule: Test Hunter terms do not publish a specific policy for unilateral price increases. If Test Hunter raises the subscription price mid-term, cite the Consumer Rights Act 2015 for unfair contract terms if a change is disproportionate.
Required proof documents: notice of price increase, original contract terms.
Applicable law: Consumer Rights Act 2015.
Moving / change of circumstances
Rule: Test Hunter does not publish a specific relocation policy in the available terms. Test Hunter states that in exceptional circumstances it may, at its sole discretion, offer partial refunds or credit toward future services.
Required proof documents: proof of relocation (utility bill, tenancy agreement) and a written request to Test Hunter.
Applicable law: Consumer Rights Act 2015 for service quality and fair terms.
Death of subscriber
Rule: Test Hunter does not publish a death policy in its public terms. Request a refund or account closure by contacting Test Hunter and providing a death certificate and proof of executor authority.
Required proof documents: death certificate, proof of authority to act for the estate.
Applicable law: Consumer Rights Act 2015.
Legitimate ground and exceptional refunds
Rule: Test Hunter may, at its sole discretion, provide partial refunds or credit even if service has commenced. This is decided case by case according to Test Hunter terms.
Required proof documents: any documentation supporting the exceptional circumstance (medical, travel, official restrictions).
Applicable law: Consumer Rights Act 2015.
Negotiate or save
Before cancelling: try to negotiate
What Test Hunter is known to offer: Test Hunter states it may offer a partial refund or credit toward future services in exceptional circumstances, at its sole discretion. There are no published retention packages or standard discounts in the public terms.
How to ask: send a clear written request via the Customer Service portal or registered letter including your account email, transaction date, reason for cancelling and the remedy you want (refund or credit). Example wording: "I request a full refund under the Consumer Contracts Regulations 2013 because the service has not commenced. If the service has commenced I request a partial refund or credit for the unused period."
What cancelling saves you - pricing math
Observed subscription amounts from customer reviews: a common weekly fee reported is £7. Another reviewer reported paying £7.49 for a week.
Compute yearly cost for £7 weekly: £7 x 52 = £364 per year.
Compute yearly cost for £7.49 weekly: £7.49 x 52 = £389.48 per year.
Compute monthly equivalent for £7 weekly: £7 x 4 = £28 per month.
Compute monthly equivalent for £7.49 weekly: £7.49 x 4 = £29.96 per month.
Cheapest realistic alternative: booking directly via the Driver and Vehicle Standards Agency (DVSA) official site costs £0 for searching and booking; manual searching through the DVSA website removes subscription fees and saves between £28 and £29.96 per month depending on the weekly price you are paying.
Legal protections and escalation
Key UK consumer law
Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 grant a 14 day cooling-off right for online contracts for services that have not commenced. Test Hunter cites this rule in its terms. Consumer Rights Act 2015 requires services to be performed with reasonable care and skill and prevents unfair contract terms such as disproportionate cancellation penalties.
Auto-renewal and hard-to-cancel subscriptions
The Competition and Markets Authority (CMA) treats hard-to-cancel subscriptions and unclear auto-renewal terms as potential unfair practices. Given reviews reporting difficulties cancelling and continued charges after cancellation requests, consumers can escalate if the trader fails to cooperate.
How to escalate
Step 1: Complain to Test Hunter in writing via the Customer Service portal and keep proof. Step 2: If unresolved, contact Citizens Advice for guidance and request company escalation. Step 3: For card payments, consider Section 75 or a chargeback via your card issuer if the transaction qualifies. Step 4: Where appropriate, report to the CMA or seek alternative dispute resolution. Applicable law: Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.
What to do after cancelling Test Hunter
Access and final billing
After cancellation, check your bank or card statements for any further charges. If you paid through Apple or Google Play, check the App Store or Google Play billing history and any refunds issued by those platforms.
Data and account closure
Request confirmation that your account is closed and ask Test Hunter to delete your personal data if you wish. If Test Hunter does not provide a delete option, request written confirmation of deletion or retention period.
Re-activation and alternatives
If you want to re-activate later, keep your original account details. To avoid future subscription fees consider manual monitoring via the DVSA website which costs £0 for searches.
Next steps and practical checklist
Use this checklist after you decide to cancel Test Hunter.
- Find your transaction date and payment receipt.
- If purchased on the Test Hunter website, submit a formal cancellation request through the Customer Service portal within 14 days for a possible full refund under the Consumer Contracts Regulations 2013.
- If purchased on iOS, cancel subscription in the App Store and request a refund through Apple; Test Hunter cannot secure iOS refunds.
- If purchased on Android, cancel in Google Play and submit a Google refund request form.
- If no online route, send a registered letter to Test Hunter, 11-12 St. James's Square, SW1Y 4LB London, United Kingdom and keep the receipt.
- Record all correspondence and save screenshots, emails and refund confirmations.
- If charges continue after cancellation, contact your card issuer for a chargeback and consult Citizens Advice.
Plans
Weekly subscription (iOS reported price)
£29.96
/ mois
iOS billing via Apple, weekly renewal reported by a reviewer at £7.49
iOS billing via Apple
weekly renewal reported by a reviewer at £7.49
No commitment. Billoff helps you cancel or adjust your Test Hunter subscription without hunting down every detail alone.
Pros & cons
Pros
Automated search for earlier driving test cancellations rather than manual checking
Purchase via website allows a 14 day cancellation window if the service has not commenced
May offer exceptional partial refunds or credit at company discretion
Cons
Trustpilot rating 2.0/5 with multiple reviews reporting difficulty cancelling
iOS and Android refunds are handled by the app stores, limiting Test Hunter intervention
Company does not publicly publish phone support or clear processing times in its terms
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
DVSA official site
£0
/ mois
Official booking portal - no subscription fees for searches
Driving Test Cancellations 4 All
£9.99
/ mois
Alternative private cancellation finder service
Manual search via public forums and social groups
£0
/ mois
Community-sourced alerts and manual searching at no cost
Countries where Test Hunter is available
Test Hunter is available in many countries. Here are several frequently cited markets:
United Kingdom
Subscription & cancellation
What you should know about Test Hunter subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Test Hunter subscription, whichever payment method you use.
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