Cancel Westgate Travel Club the easy way

Purpose

Westgate Travel Club operates travel membership services and the WG Cruise & Travel Collection for Westgate timeshare owners and subscribers. The service provides access to cruises, hotels, tours and packaged vacations through a membership model tied to travel savings credits and deposits.

Who it is for

Target customers are Westgate timeshare owners and subscribers seeking additional booking options, cruise packages and reduced published rates through a member program connected to Westgate Resorts.

Company facts

Web

1. Log in to your member account if you have one and check membership settings or terms pages for cancellation instructions.
2. If an online cancellation form exists, complete it and keep a copy of any confirmation reference.
3. If no form, open a support ticket or use the contact link on the terms page WG Cruise & Travel Collection terms.

iOS

1. Open the App Store on your iPhone.
2. Tap your profile then Subscriptions, find the Westgate Travel Club subscription and tap Cancel Subscription.
3. Keep the App Store cancellation confirmation email as proof.

Android

1. Open Google Play and tap your profile then Payments and subscriptions, Subscriptions.
2. Select the Westgate Travel Club subscription and Cancel subscription.
3. Keep the Google Play confirmation for records.

Phone

1. Locate a phone number in your membership documentation or on the member portal.
2. Call and ask to cancel; ask for a written confirmation email or reference number.
3. If the phone number is not published in your documents, combine phone attempt with a registered letter.

Email

1. Send an email from the address on file requesting cancellation and state the date you want service to end.
2. Request written confirmation and a refund status if applicable for Travel Savings Credits or deposits.
3. Keep the sent message and any reply as proof.

Post (registered letter)

1. Write a clear cancellation or rescission letter including your full name, membership number, contract date and the statement that you cancel the contract.
2. Send by certified or registered post to: Westgate Travel Club, 5337 Millenia Lakes Blvd Suite 225, 32839 Orlando, USA.
3. Keep the certified-post receipt and certificate of delivery as proof of notice.

Cooling-off (statutory withdrawal)

Under The Timeshare, Holiday Products, Resale and Exchange Contracts Regulations 2010 a consumer may withdraw by giving written notice during the withdrawal period which starts on the later of the contract conclusion date or the date the consumer receives a copy of the contract. The standard withdrawal period is 14 days after the start date. If a standard withdrawal form was omitted, the withdrawal period extends to one year and 14 days. Cite: Timeshare Regulations 2010 - Regulation 22.

If the contract lacks mandatory information

If key contract information is not provided, the withdrawal period becomes three months and 14 days after the start date. If the missing information is provided within that three months, the period ends 14 days after receiving the information. Required proof: copy of the contract showing missing information and dated correspondence. Cite: Timeshare Regulations 2010.

Price increase

Westgate Travel Club terms do not publish a specific unilateral price increase rule in the research dataset. If your contract contains an express clause allowing increases, challenge excessive increases under the Consumer Rights Act 2015 unfair terms protections. Required proof: your original contract showing fees and any notice from Westgate indicating the increase. Cite: Consumer Rights Act 2015.

Moving address or relocation

Westgate Travel Club does not publish a specific relocation cancellation policy in the available terms. Required proof for any request will typically include proof of new address (utility or council tax bill) and a copy of the membership contract. If you have a regulated contract and wish to withdraw, use the statutory withdrawal rules above. Cite: The Timeshare Regulations 2010 where applicable.

Death of subscriber

Westgate Travel Club does not publish specific instructions for cancellation on death in the available terms. As a practical step, the estate administrator should send a certified letter with a death certificate and request account termination. Required proof: death certificate and proof of executor authority. If the contract is regulated, use statutory withdrawal rights where applicable.

End of commitment or membership term

If your membership has a fixed term, check the contract for non-renewal notice requirements. Westgate's published terms mention suspension and reinstatement fees but do not publish standard non-renewal notice periods for all memberships. Required proof: membership contract and any renewal notices.

Before cancelling: negotiate

What Westgate is reported to offer: terms state a subscription may be suspended and a reasonable fee may be charged for reinstatement or reactivation. The WG Cruise & Travel Collection terms also state that Travel Savings Credits may be refunded depending on provider penalties. There is no public report of standard independent retention discounts in the research dataset. How to ask: contact a WG Cruise & Travel Collection vacation consultant or the membership service by registered letter, ask for a written retention offer, request waiver of reinstatement fee or transfer of Travel Savings Credits. Use the official terms for reference: WG Cruise & Travel Collection terms.

What cancelling saves you

Use these published figures converted from US dollar amounts reported in research using a conversion factor for calculation clarity: conversion used $1 = 0.80 British pounds for the shown examples (based on the USD figures available in research).

• Typical published renewal fees: $199 to $249 per year => 199 x 0.80 = £159.20 per year and 249 x 0.80 = £199.20 per year.
• Typical maintenance range reported: $300 to $700 per year => 300 x 0.80 = £240 and 700 x 0.80 = £560 per year.
• Premium annual amounts reported: >$1,000 => >£800 per year.

Comparative example using a real alternative: Voyage Club monthly £50 => £50 x 12 = £600 per year. If your Westgate annual maintenance is £560, cancelling Westgate and joining Voyage Club increases cost by £40 per year (600 - 560 = £40). If your Westgate annual is >£800, cancelling saves at least >£200 per year (800 - 600 = £200). Concrete examples:

• Westgate annual maintenance £240 => 240 saved per year if you cancel membership and stop paying that fee.
• Westgate annual maintenance £560 => 560 saved per year if you cancel membership and stop paying that fee.
• Westgate premium annual >£800 => >£800 saved per year if you cancel membership and stop paying that fee.

Cheapest real alternative named in the research: Voyage Club at £50 per month = £600 per year.

Relevant UK law

The Timeshare, Holiday Products, Resale and Exchange Contracts Regulations 2010 govern withdrawal for regulated contracts. The Consumer Rights Act 2015 protects against unfair contract terms and requires services to be performed with reasonable care and skill. The Consumer Contracts Regulations 2013 sets a 14-day cooling-off period for most off-premises and distance contracts. The CMA (Competition and Markets Authority) enforces rules on unfair auto-renewal and hard-to-cancel subscriptions.

How to escalate

1) Complain to the trader first in writing and keep a copy. 2) For consumer advice and local escalation contact Citizens Advice and your local Trading Standards. 3) If the payment was by credit card and qualifies, consider a Section 75 claim with your card issuer or a chargeback for non-delivery. 4) If a dispute is unresolved, consider small claims court or legal advice. Official sources: Citizens Advice, Trading Standards and CMA guidance.

Check final billing

After cancellation request, review your final billing statement for reinstatement fees, outstanding bookings, or unpaid deposits. WG Cruise & Travel Collection terms state deposits may be non-refundable and Travel Savings Credits are applied against penalties first. See the WG terms for refunds: WG Cruise & Travel Collection terms.

Access and data

Keep copies of confirmation emails, proof of posting and any portal messages. Request deletion of personal data under data protection if you no longer want the account retained, and keep a copy of any response. If Travel Savings Credits remain in your account and the account is inactive for two years at balances under $10 they may be closed per terms.

Re-activation and refunds

Westgate may suspend or reinstate subscriptions and charge a fee for reactivation. Refunds of Travel Savings Credits depend on provider penalties and whether cancellation occurred inside penalty windows. If you expect a refund, send a written refund request referencing the booking and the terms page and keep a copy: Westgate Cruise and Travel terms.

Follow this checklist to cancel and protect your rights.

• Find your contract and contract date and check for a rescission window or cooling-off period.
• If within the rescission/cooling-off period, prepare a written cancellation (registered letter) referencing contract details and send to Westgate Travel Club at the official postal address.
• Keep proof: certified mail receipt, delivery certificate, sent email copies and call reference numbers.
• Check your bank or card statement for recurring charges and consider contacting your card issuer for Section 75 or chargeback if necessary.
• Request written confirmation of cancellation and any refund of Travel Savings Credits or deposits.
• If no reply in 14 days, escalate to Citizens Advice and consider filing a complaint to Trading Standards or the CMA for unfair auto-renewal practices.