Cancel Wild Dose the easy way

Short overview

Wild Dose is a UK-based health brand that sells targeted nutraceuticals for bloating, blocked bellies, and gut health. The company offers single purchases and subscription options for repeat deliveries.

Who uses Wild Dose

People with bloating, gas issues, sensitive stomachs, IBS or IBD who prefer natural supplement approaches use Wild Dose products.

Main products and purchase formats

Key items include "A Dose for Bloating" and "A Dose for Blocked Bellies" available as one-time purchases or subscriptions; bundles and limited edition packs are occasionally sold.

Web - cancel via your Wild Dose account

1. Go to your Wild Dose account at https://wild-dose.com/en-us and sign in.
2. Open the Subscriptions section and locate the active subscription.
3. Choose Cancel subscription or Manage subscription and follow on-screen prompts.
4. Save or screenshot the on-screen confirmation and check order history for the effective cancellation date.
5. If you cannot find the option, contact support via Wild Dose support.

Android - cancel via Google Play

1. Open Google Play Store on your Android device.
2. Tap your profile, then Subscriptions, find the Wild Dose subscription and tap Cancel subscription.
3. Cancellation will be effective from the start of the next payment period; you keep access until then.
4. Keep the Google Play confirmation email as proof.
5. Note: refunds are subject to Google Play rules for digital content.

iOS - cancel via Apple

1. Open Settings on your iPhone and tap your Apple ID, then Subscriptions.
2. Find the Wild Dose subscription and tap Cancel Subscription.
3. Apple handles the billing cycle and will show the effective end date.
4. Keep the Apple confirmation for your records.

Email cancellation

1. Send an email to [email protected] with your order number, name, and request to cancel future orders or a subscription.
2. Request a written confirmation and note the date and time you sent the email.
3. If you do not receive confirmation within 48 hours, follow up and keep all message copies.

Cancel by post

1. Write a signed cancellation letter including your name, order number, and clear instruction to cancel the subscription or future orders.
2. Send by recorded delivery to Wild Dose, 11-12 St. James's Square, SW1Y 4LB London, United Kingdom.
3. Keep the postal receipt and any return proof as evidence of your notice.

Moving abroad or change of address

If you move and can no longer receive deliveries you should cancel the subscription in your account and notify Wild Dose by email at [email protected]. Provide proof of new address such as a utility bill or tenancy agreement. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013; see Regulations 2013.

Price increase

If Wild Dose proposes a price increase you may cancel the subscription if the terms allow. Ask Wild Dose for written notice of the increase and the effective date. Provide the subscription reference and the notice sent by Wild Dose as proof. Applicable law: Digital Markets, Competition and Consumers Act 2024 - renewal cooling-off and required notice; see Cooling-off rights.

Death of the subscriber

If the subscriber dies, the contract can be terminated by the estate administrator. Send a copy of the death certificate and a written request to [email protected] or to the postal address. Traders must process contract terminations on legitimate grounds.

Legitimate ground accepted by Wild Dose

Wild Dose does not publish a detailed list of accepted legitimate grounds. Use the 14-day cooling-off right for distance contracts where applicable, or provide documentary evidence for exceptional circumstances (medical certificate, relocation, death certificate). Applicable law: Consumer Contracts Regulations 2013; Consumer Rights Act 2015.

End of commitment or cooling-off

For new online purchases the statutory 14-day cooling-off period under the Consumer Contracts Regulations 2013 applies unless the consumer expressly waives the right for immediate digital supply. Wild Dose offers a 30-day satisfaction guarantee to new customers for first orders; if no solution is found they will refund the original order price. See Wild Dose support and Regulations 2013.

Before you cancel: how to ask for a retention offer

Wild Dose advertises a subscription discount of 15% off every subscription order. If you want a better deal, contact support by email at [email protected] and request a retention or alternative delivery cadence. Report your order number and explain why you plan to leave; ask explicitly for a discount or a trial pause. Research does not report additional official retention coupons from Wild Dose beyond subscription pricing and the 30-day satisfaction guarantee.

What cancelling saves - yearly numbers

Calculate annual cost for a sample subscription and alternative prices using published figures.

Example 1 - "A Dose for Bloating" subscription at £8.50 per month: 8.50 x 12 = £102.00 per year.

Example 2 - Single purchase "A Dose for Bloating" at £10.00 per unit: if buying monthly equivalent, 10.00 x 12 = £120.00 per year.

Example 3 - "A Dose For Blocked Bellies" subscription at £11.90 per month: 11.90 x 12 = £142.80 per year.

Cheapest competitor from available competitor research: Greymill at £100.00 per month; 100.00 x 12 = £1200.00 per year. Wild Dose subscription at £8.50 x 12 = £102.00 per year is substantially cheaper than the competitor option.

Key UK consumer law that applies

Distance sales and online subscriptions are subject to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. See the full text: Regulations 2013. The Consumer Rights Act 2015 requires services to be supplied with reasonable care and skill.

Renewal cooling-off and no-penalty rule

The Digital Markets, Competition and Consumers Act 2024 requires traders to provide a renewal cooling-off notice for subscription renewals and forbids disproportionate cancellation penalties. See the Act's renewal cooling-off provisions: Cooling-off rights 2024 and the requirement for an end of contract notice: Section 261.

How to escalate a dispute

1) Complain to Wild Dose first using [email protected] and keep records. 2) If unresolved, contact Citizens Advice for guidance on consumer claims. 3) Use chargeback or Section 75 via your card issuer for qualifying card payments. 4) Report persistent unfair practices to the Competition and Markets Authority. The Consumer Rights Act 2015 also covers unfair contract terms.

Check your account and confirmation

Keep the cancellation confirmation from your Wild Dose account or the support email. This is the primary proof you cancelled before the next billing date.

Refunds and final billing

If you cancel a subscription it will stop future orders; refunds for already completed subscription orders are not available once payment is taken for that order, according to Wild Dose. For new customers, Wild Dose has a 30-day satisfaction guarantee for first orders and may refund the original order price if a solution cannot be found. Statutory refunds under the Consumer Contracts Regulations 2013 must be processed within 14 days of the trader receiving notice of cancellation or returned goods.

Data and re-activation

Request confirmation of account data retention or deletion from [email protected] if you want data removed. To restart a subscription, log into your Wild Dose account and re-subscribe or place a new order on the website.

Use this checklist after you decide to cancel Wild Dose.

• Locate your order number and subscription ID in your Wild Dose account.
• Attempt cancellation via your online account and take a screenshot of the confirmation.
• If cancelling by email, send to [email protected] and request written confirmation; save sent email and reply.
• If cancelling by post, send a signed letter to Wild Dose, 11-12 St. James's Square, SW1Y 4LB London, United Kingdom by recorded delivery and keep the receipt.
• If you are billed after cancellation, contact Wild Dose support and your card issuer for chargeback or Section 75 where applicable.
• If you are a new customer seeking a refund under the 30-day satisfaction guarantee, report the issue to Wild Dose and request the refund of the original order price.
• Keep all timestamps and evidence for 6 months in case you need to escalate to Citizens Advice or the CMA.