Cancel easyJet Plus the easy way

Summary

easyJet Plus is an annual paid membership sold by easyJet that bundles airport and onboard perks for frequent travellers. Key features promoted include a large cabin bag allowance, a free premium seat, Fast Track Security, dedicated bag drop, Speedy boarding and other in-flight discounts.

Main benefits

Benefits listed by easyJet for the Individual plan include: large cabin bag, free premium seat, Fast Track Security, dedicated easyJet Plus bag drop, Speedy boarding, an earlier free return flight option, 10% discount on inflight food and drink and a price promise.

Company facts

Official terms and full benefit list are available on the easyJet Plus site: easyJet Plus official and the terms: easyJet Plus terms.

Web method

1. Go to the easyJet Plus site https://plus.easyjet.com/en.
2. Sign in to your easyJet account and check the membership area for any cancel link.
3. If no cancel link is available, click the help centre link and use the listed contact channels to request cancellation: easyJet Plus help.
4. Keep a screenshot of your membership page showing active status for proof.

iOS app method

1. Open the easyJet app and sign in.
2. Check subscriptions or account settings for an easyJet Plus entry.
3. If the app does not allow cancellation, use the help centre contact methods or call customer services.
4. Save any in-app messages or screenshots.

Android app method

1. Open the easyJet app and sign in.
2. Attempt cancellation via account or subscriptions area.
3. If unavailable, follow the help centre instructions to contact support by phone or email.
4. Keep screenshots showing membership status.

Phone method

1. Open the easyJet contact page: Contact easyJet.
2. Call the customer services number shown and state you want to cancel your easyJet Plus membership.
3. Ask the agent for a cancellation reference and a confirmation email.
4. Note the agent's name, time and reference number for your records.

Email method

1. Compose an email with your membership details and clear request to cancel.
2. Send to the support channel shown in the help centre or to [email protected] if directed.
3. Request written confirmation of cancellation and any refund if within the 14-day cooling-off period.
4. Keep the outbound email and any reply as proof.

Post method

1. Write a signed cancellation letter including your full name, membership reference and date of birth.
2. Send by registered post to: easyJet Plus, Hangar 89, LU2 9PF Luton, United Kingdom.
3. Keep the delivery receipt as proof.
4. Follow up with the help centre if you do not receive written confirmation within 14 days.

Cooling-off period (first 14 days)

Rule: Under the Consumer Contracts Regulations 2013 you have a 14-day right to cancel for distance contracts, including online purchases of easyJet Plus. If you cancel within 14 days you are entitled to a full refund of payments made, less the value of any benefits already used. Refunds are reimbursed using the original payment method.

Required proof: membership purchase confirmation and a clear cancellation request (email or post). Applicable law: Consumer Contracts Regulations 2013.

Price increase or materially detrimental change in terms

Rule: If easyJet varies the terms and conditions in a way that is materially detrimental, they must notify you at least 10 days before the change. You may cancel before the change takes effect and claim a pro-rata refund for unused membership time where easyJet acknowledges the change is materially detrimental.

Required proof: email notice from easyJet of the change and your cancellation request. Applicable law: Consumer Contracts Regulations 2013.

Death of the subscriber

Rule: A membership holder's death is a legitimate ground for termination. Contact easyJet support with a request to cancel the membership under the death of the subscriber.

Required proof: death certificate and the account holder details. Applicable law: Consumer Rights Act 2015 for fair treatment of contract termination.

Moving abroad

Rule: Moving country is not an automatic right to a refund under easyJet terms unless the move prevents use of the service and falls under a materially detrimental change. You may still request termination and a pro-rata refund if easyJet accepts that services cannot be performed.

Required proof: proof of new address (e.g. utility bill or tenancy agreement) and a cancellation request. Applicable law: Consumer Rights Act 2015.

End of commitment

Rule: easyJet Plus is an annual subscription that auto-renews. Cancelling prevents future renewal charges; it does not usually trigger a pro-rata refund after the 14-day cooling-off period.

Required proof: cancellation confirmation from easyJet. Applicable law: Consumer Contracts Regulations 2013 and Consumer Rights Act 2015 for contractual fairness.

Legitimate grounds easyJet accepts (from research)

Rule: Research indicates that easyJet will consider cancellation and pro-rata refund where they make materially detrimental changes to terms. For other reasons, easyJet's published policy is that refunds after the 14-day cooling-off period are not available except in the specific circumstances described above.

Required proof: documentation supporting your claimed ground and the cancellation request. Applicable law: Consumer Contracts Regulations 2013; Consumer Rights Act 2015.

Before you cancel: retention and discount options

What to ask for: when you contact easyJet to cancel, request a retention offer, free extension, or a pro-rata refund if you explain why you no longer need the membership. Research does not list standard retention offers publicly; users should explicitly ask for a discount on renewal or for an admin note to prevent auto-renewal.

How to ask: call customer services and state you are cancelling; ask if any offer exists to keep the membership. If you are eligible for partner discounts (for example, Mastercard 10% discount or British Airways card holder discount), mention them to confirm correct pricing for the current year.

What cancelling saves you - concrete math

Annual Individual membership price: £249 per year.

Monthly equivalent check: £249 / 12 = £20.75 per month.

Savings from cancelling one annual membership: £249 x 1 = £249 saved per year.

Discount examples: a Mastercard 10% discount reduces the Individual price to £224.10 (10% of £249 = £24.90; £249 - £24.90 = £224.10). British Airways Gold, Silver and Bronze card holders can get £125 off the first year by emailing easyJet before 31 March 2026, which research states makes the first year cost £122.

Cheapest real alternative from competitors (research): Klarna Premium at £239.88 per year is the lowest annual price listed among compared services. Comparison: cancelling easyJet Plus saves £249 - £239.88 = £9.12 a year versus choosing Klarna Premium.

Relevant UK law and regulator

Key laws: Consumer Rights Act 2015 and Consumer Contracts Regulations 2013. Regulator: Competition and Markets Authority (CMA) enforces rules on auto-renewal and unfair contract terms.

Cooling-off and digital content

Under the Consumer Contracts Regulations 2013 you have a 14-day cooling-off period for distance contracts. If you cancel within 14 days you are entitled to a refund. If you have explicitly consented to immediate provision of digital content, the right may be lost; easyJet applies the 14-day rule for memberships and refunds less any benefits used.

Unfair contract terms and auto-renewal

The CMA treats hard-to-cancel subscriptions and unclear auto-renewal terms as potential unfair trading. If easyJet's renewal process is hard to use or unclear, you can raise this with Citizens Advice and the CMA.

How to escalate a dispute

1. Complain to easyJet via the help centre and keep copies. 2. If unresolved, contact Citizens Advice for guidance on consumer law. 3. For card payments, consider Section 75 or a chargeback with your card issuer for qualifying charges. 4. If the issue involves unfair terms or systemic problems, report to the CMA.

Check access and benefits

After cancellation confirm your account no longer shows active easyJet Plus benefits. Take screenshots of your account page showing the membership end date or 'no active membership'.

Data and final billing

Confirm whether any final refund is due and the method of reimbursement. If you cancelled in the 14-day cooling-off period request refund to the original payment method. Keep bank statements showing the refund when processed.

Re-activation and timing

If you re-join later the membership will be sold at the then-current price. Keep any confirmation email and note the renewal date so you can cancel before the next auto-renewal if desired.

Follow this checklist to cancel and protect your rights.

• Locate your membership confirmation email and note the purchase date.
• If within 14 days, prepare a cancellation request and ask for a full refund to the original payment method.
• Call customer services and request a cancellation reference; note the agent name and time.
• If you send a letter use registered post to easyJet Plus, Hangar 89, LU2 9PF Luton, United Kingdom.
• Keep all emails, screenshots and delivery receipts as proof.
• If refund is refused after 14 days and you believe terms are unfair, contact Citizens Advice and consider Section 75 or chargeback with your card issuer.