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We generate and send your cancellation letter to Easylife by registered mail
Sender
Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of Easylife agreement
Step-by-step guide to cancel Easylife orders, get refunds and stop unwanted charges. Includes contact details, rights and real customer reports (2.1/5 Trustpilot).
| fastest method (name it + why) | Phone - call 0333 030 0777 (Easylife's preferred option as they may be able to advise on specific issues) |
| effective delay | Refund within 14 days after Easylife receives the returned goods when cancelling whole order within 14 days of receipt |
| notice period | 14 days cooling-off period from day after entering the contract (Consumer Contracts Regulations 2013) |
| cancellation fee (amount or 0) | £0 |
| minimum commitment | Not published by Easylife |
| phone + hours | 0333 030 0777 - hours not published by Easylife |
| postal address for registered letter | Easylife, 11-13 Station Road, EN5 1QW Barnet, United Kingdom |
Easylife is a UK mail-order retailer selling practical household products, health items, garden aids, beauty and small electricals. The company operates catalogue and online sales channels and accepts card payments, PayPal and Klarna payment options.
Easylife sells individual products by mail order and online rather than fixed recurring subscription plans. Company materials note that quoted prices include 20% VAT and that payment options include Klarna Pay Later choices.
| Full name | Easylife Limited |
| CEO | Greg Caplan |
| Founded | 1996 |
| Employees | 16 |
| Annual revenue | $24M |
| Headquarters | London, United Kingdom |
| method | steps summary | estimated time | proof obtained | difficulty (Easy/Medium/Hard) |
|---|---|---|---|---|
| Phone | Call 0333 030 0777 and state you wish to cancel or return; request confirmation | Immediate call; resolution may take up to 14 days for refund processing | Call reference number or email confirmation if provided by agent | Easy |
| Online form | Complete the cancellation/returns form included with parcel or use the online form | Form submission immediate; refund processed within 14 days after returns received | Email confirmation or form submission record | Easy |
| Send cancellation notification to Easylife via the returns/cancel form email or contact page | Allow 1-3 business days for acknowledgement; refund within 14 days after returns received | Email copy of your message and any reply | Medium | |
| Post (registered letter) | Send the paper cancellation form or a registered letter to the registered address | Depends on Royal Mail - proof of posting available; refund within 14 days after returns received | Proof of posting and returned form copy | Medium |
Rule: The Consumer Contracts Regulations 2013 give you a 14-day cooling-off period starting the day after you enter the contract for most online and distance purchases. To cancel under this right, notify Easylife within 14 days and return goods within 14 days of notifying them. You must bear return postage costs. Applicable law: Consumer Contracts Regulations 2013.
Rule: Under the Consumer Rights Act 2015 goods must be of satisfactory quality and fit for purpose. If goods are faulty or do not match the description, you may reject them and request a refund. Provide photos, order number and a description of the fault. Easylife will refund the purchase price and in many cases postage when goods are faulty. Applicable law: Consumer Rights Act 2015.
Rule: If Easylife attempts to increase the price after you ordered but before delivery, you can cancel and seek a refund because the original contract price applies. Provide order confirmation showing original price. Applicable law: Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.
Rule: When a customer dies, an appointed representative or executor may cancel accounts and request refunds on behalf of the estate. Required proof: death certificate and proof of authority such as probate or letters of administration or a signed letter explaining power of attorney. Applicable law: Consumer Rights Act 2015.
Rule: For unauthorised withdrawals, contact your bank immediately to block future payments and request refunds under the Payment Services Regulations 2017. Provide bank statements showing unauthorised charges and any correspondence with Easylife. Citizens Advice can assist. Applicable law: Payment Services Regulations 2017.
Rule: Easylife does not publish minimum commitment terms for single orders. If you are on a third party club or sister-company subscription, check the specific terms and cancel according to those terms or contact your bank and Citizens Advice if you cannot cancel. Applicable law: Consumer Contracts Regulations 2013.
Easylife does not publish standard retention offers. Customer reports show Easylife has refunded disputed charges when contacted directly. To attempt negotiation: call 0333 030 0777, quote your order number, clearly request a refund or account closure, and ask for written confirmation. If Easylife refuses, ask for a supervisor and keep written records.
Example 1 - legitimate membership alternative: WellEasy membership costs £8 per month. Yearly cost calculation: 8 x 12 = £96 per year. Example 2 - stop an unauthorised charge reported by a customer: £180 per month saved equals 180 x 12 = £2,160 per year. Example 3 - cancellation fee for returning goods: Easylife charges no cancellation fee, but you pay return postage - cancellation fee equals £0.
Cheapest real alternative named in research: WellEasy at £8 per month or £48 per year. Calculation shown: £8 x 12 = £96 per year; advertised annual price £48 is a promotional annual option reported in competitor data.
Consumer Contracts Regulations 2013 - 14-day cooling-off right for most distance contracts. Consumer Rights Act 2015 - goods must be of satisfactory quality and services performed with reasonable care and skill. Payment Service Regulations 2017 - rules for unauthorised payments and refund rights. Data Protection Act 2018 (GDPR) - rights to object to processing and to request erasure of personal data.
Step 1 - Complain to Easylife first, keep copies of messages. Step 2 - Contact Citizens Advice for guidance and next steps: Citizens Advice - cancelling a service. Step 3 - For data misuse, complain to the Information Commissioner's Office. Step 4 - Bank dispute: request chargeback or use Section 75 for qualifying credit card purchases. The Competition and Markets Authority flags hard-to-cancel subscriptions as potentially unfair. Applicable laws: Consumer Contracts Regulations 2013, Consumer Rights Act 2015, Payment Service Regulations 2017, Data Protection Act 2018.
Rule: Use the Direct Debit Guarantee to cancel future payments if Easylife is taking direct debits. For card payments, contact your card issuer to request a refund or chargeback for unauthorised transactions. Provide evidence of communications with Easylife and bank statements showing unauthorised charges.
After cancellation, keep copies of the cancellation confirmation, proof of posting and any return tracking. Easylife's policy states a refund is due within 14 days after they receive the returned goods when cancelling the whole order within the 14-day cooling-off period.
Contact your bank or card provider to stop future payments if you see further charges. If payments were unauthorised, request a refund under the Payment Services Regulations 2017 and ask your bank to block further debits. Check monthly statements for at least 3 months after cancellation.
Request that Easylife stop marketing and erase personal data under the Data Protection Act 2018 if you want no further contact. If you later wish to buy again, you will need a new order; Easylife does not publish a formal re-activation process.
Follow this checklist to cancel successfully and protect your money and personal data.
£0
/ mois
Pay per order; no recurring subscription published by Easylife; prices per item include 20% VAT.
£8
/ mois
Healthy grocery club offering up to 35% off RRP on over 4,000 products; membership pricing shown in competitor data.
No commitment. Billoff helps you cancel or adjust your Easylife subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
£8
/ mois
WellEasy is a healthy grocery club offering member discounts on thousands of products.
/ mois
Cloud/service offering under Easylife group; pricing page is available but specific consumer retail subscription prices are not publicly disclosed.
/ mois
Energy service brand listed among related URLs; not a direct retail competitor.
Easylife is available in many countries. Here are several frequently cited markets:
What you should know about Easylife subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Easylife subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.