Cancel Seller Amp the easy way

Overview

Seller Amp is a UK-based software service for Amazon sellers that offers sourcing tools, a browser extension, a web app and mobile apps to evaluate product deals and sales velocity. The company was founded in 2019 by Allan Carlton and is headquartered in Halifax, United Kingdom.

Main features

Seller Amp provides product scanning, profit calculators and deal analysis designed for arbitrage and private label sellers. The product is sold as subscription plans with a 14-day free trial for new customers.

Company facts

Official pages: Seller Amp home and about Seller Amp.

Web method - steps

1. Log in to your Seller Amp account at https://selleramp.com/.
2. Open account settings or billing section.
3. Locate your active subscription and choose the cancel option or follow on-screen cancellation instructions.
4. Keep any confirmation shown or any cancellation email you receive.

Email method - steps

1. Compose an email to [email protected] from the email address on the account.
2. Include your full name as it appears on the account, account email address, current subscription tier and a clear statement: "I want to cancel my Seller Amp subscription immediately."
3. Request confirmation of cancellation and a final invoice when applicable.
4. Save sent email and any replies.

Post method - steps

1. Write a postal cancellation letter including full name, account email, current subscription tier and the explicit line: "I hereby cancel my Seller Amp subscription and request confirmation."
2. Send by Royal Mail Recorded Delivery to Seller Amp, 115-117 Haugh Shaw Road, HX1 3BD Halifax, United Kingdom.
3. Keep the Recorded Delivery receipt showing proof of posting and delivery.

Phone method - steps

1. Seller Amp does not publicly list a customer service phone number for cancellations; use email or post as the primary route.
2. If a phone number is given in account correspondence, record date and time of the call and the agent name.

iOS and Android - steps

1. If you subscribed through Apple App Store or Google Play, cancel via your app store subscription settings to stop future billing.
2. If you subscribed via Seller Amp directly, cancel via web or email; app store cancellation will not always cancel a direct subscription.

Cooling-off period (change of mind)

If you bought Seller Amp online, you have a 14-day cooling-off period under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. You can cancel for any reason within 14 days and obtain a full refund, unless you gave express consent to start digital content immediately and lost the right to cancel. See Consumer Contracts Regulations 2013.

Price increase

If Seller Amp raises the price during a subscription term, you may have a right to cancel if the change materially changes the contract. Seller Amp must provide contract information; if the change is treated as a new term you can cancel under contract law provisions. For statutory routes consult Citizens Advice or the relevant law.

Death of subscriber

Death of the subscriber is a standard contractual ground for termination. Provide a copy of the death certificate and contact [email protected] to request termination and any applicable refund. The company does not publish its exact process for bereavement; provide documentation when you contact them.

Legitimate grounds recognised

Seller Amp does not publicly list additional legitimate grounds for termination. Use the Consumer Rights Act 2015 if the service is not provided with reasonable care and skill, or if there are unfair contract terms. See The Consumer Rights Act 2015 for these protections.

End of commitment

Seller Amp states plans can be cancelled anytime. Where you have an annual subscription you will stop future renewals but terms about refunds for the remaining period are subject to the contract you accepted at purchase and statutory rules. Refer to your purchase confirmation and the Seller Amp pricing pages at https://selleramp.com/pricing/ and https://selleramp.com/pricing-uk/.

Before you cancel: how to ask for retention offers

Research does not show any publicly advertised retention offers from Seller Amp. If you want to negotiate, email [email protected] and request a retention offer. Include your account email, subscription tier and the date you want to cancel. Ask explicitly for a discount, a temporary pause or an alternative tier. Keep written replies as proof.

What cancelling saves - yearly math

Compute the annual cost if you keep a monthly plan 12 months versus the annual price shown by Seller Amp. Examples using Seller Amp prices (prices as of 30 April 2026):

• Getting Started: £13.95 x 12 = £167.40 per year. Annual price £139.50. Annual saving when billed yearly: £167.40 - £139.50 = £27.90.
• Getting Serious: £19.95 x 12 = £239.40 per year. Annual price £199.50. Annual saving when billed yearly: £239.40 - £199.50 = £39.90.
• Going Pro: £49.95 x 12 = £599.40 per year. Annual price £499.50. Annual saving when billed yearly: £599.40 - £499.50 = £99.90.

VAT note: UK customers must pay 20% VAT on subscriptions. For example, Getting Started monthly including VAT is £13.95 x 1.20 = £16.74 per month.

Cheapest competitor from the researched list: Haul (by Huskai) at £15 per month or £180 per year. See competitor details below.

Key UK laws

The main laws that protect consumers cancelling Seller Amp are The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and The Consumer Rights Act 2015. The 2013 Regulations provide a 14-day cooling-off right for distance contracts and set refund timing rules. See the regulations at legislation.gov.uk/2013.

Digital Markets and refunds

The Digital Markets, Competition and Consumers Act 2024 requires traders to refund any overpayment when a consumer cancels a subscription contract and mandates end of contract notices. See Digital Markets, Competition and Consumers Act 2024.

Service quality and unfair terms

The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill and protects consumers from unfair contract terms or disproportionate cancellation penalties. If Seller Amp charges unfair cancellation fees, these may not be enforceable under the Act.

How to escalate

First complain to Seller Amp by email to [email protected] or send a recorded delivery letter. If unresolved, seek advice from Citizens Advice. For payments by credit card you may use Section 75 or contact your card issuer for chargeback. The CMA treats hard-to-cancel subscriptions and unclear auto-renewal as potential unfair practices.

Check final billing

After you cancel, verify your final invoice and the date when billing stops. Monthly subscribers usually do not receive a refund for the current billing period; cancellation prevents future charges. For annual subscribers, pro-rata refunds depend on the contract and company policy.

Access and data

Confirm whether your account access continues until the end of the paid period. Request export of any account data you want to keep by contacting [email protected].

Re-activation

If you re-subscribe later, the company will treat it as a new subscription. Keep any confirmation of cancellation to avoid duplicate billing disputes.

Use this short checklist to make sure your cancellation is completed and documented.

• Email [email protected] with your cancellation request and save the sent message.
• If you prefer post, send a recorded delivery letter to Seller Amp, 115-117 Haugh Shaw Road, HX1 3BD Halifax, United Kingdom and keep the receipt.
• Save any confirmation email or screenshot from your account showing cancellation.
• Check your bank or card statement to confirm no further direct debits or charges after cancellation.
• If you subscribed via the App Store or Google Play, cancel the subscription inside the store settings as well.
• If within 14 days of purchase, request a refund citing the Consumer Contracts Regulations 2013.