Whisky52 Subscription (standard)
£35 (every 28 days)
/ mois
35cl bottle of whisky, Stramash magazine, curated releases, billed every 28 days. VAT included.
35cl bottle of whisky
Stramash magazine
curated releases
billed every 28 days. VAT included.
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
Cancel Whisky52 the easy way
We generate and send your cancellation letter to Whisky52 by registered mail
- No printing required
- Tracked electronic delivery
- Ready in 2 minutes
Preview of your letter
PreviewSender
Recipient
Whisky52
4 Church Street
AB55 4AR Dufftown United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of Whisky52 agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Whisky52 service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Whisky52 service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
- Tracked deliveryRegistered electronic mail
- Secure dataEncrypted and protected
- Compliant and effectiveUp-to-date legal template
Whisky52
How to cancel Whisky52 in the UK in 2026. Step-by-step methods, phone, postal address, rights, refund rules and a 4.5/5 Trustpilot rating.
Dufftown, United Kingdom
Shopping Retail
Cancellation at a glance
| Item | Value |
|---|---|
| Fastest method (name it + why) | Phone - immediate interaction with customer service and on-call processing; phone line confirmed by Whisky52 FAQs. |
| Effective delay | 24 hours processing required for first order; cancellations must be processed before the next payment date. |
| Notice period | Cancel before 23:59 on the day prior to the payment date to avoid the next charge. |
| Cancellation fee (amount) | £0 |
| Minimum commitment | Not published by Whisky52 |
| Phone + hours | 0131 563 2327 - Monday to Friday, 09:00 to 17:00 |
| Postal address for registered letter | Whisky52, 4 Church Street, AB55 4AR Dufftown, United Kingdom |
What is Whisky52
Service overview
Whisky52 is a subscription service run by Beer52 Limited that delivers a 35cl bottle of whisky together with Stramash magazine and exclusive releases selected by whisky experts. The subscription price is listed at £35 per delivery, billed every 28 days.
Key features
The standard Whisky52 box includes a 35cl bottle, editorial content in the Stramash magazine, and curated releases from new and established distilleries worldwide.
Company facts
| Fact | Value |
|---|---|
| Subscription price | £35 every 28 days |
| Remote surcharge (some UK locations) | £2.99 |
| Price breakdown (per research) | Whisky £27.01 + Magazine £7.99; VAT £5.83 included in price |
How to cancel Whisky52
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Web | Log in to whisky52.com - Settings - Subscription - Pause/Update/Cancel | 5-30 minutes (website option exists; reported to fail in some cases) | On-screen confirmation and confirmation email if successful | Medium |
| Phone | Call 0131 563 2327 and request cancellation before next payment date | 10-30 minutes | Verbal confirmation and usually an email confirmation or reference number | Easy |
| Send account details and cancellation request to [email protected] | 1-5 business days | Reply email confirming cancellation | Medium | |
| Post (registered letter) | Send a signed cancellation request by recorded delivery to the postal address | 5-10 business days processing after receipt | Proof of posting and delivery receipt; keep a copy of the letter | Hard |
Web cancellation - step by step
- Go to https://www.whisky52.com and sign in to your account.
- Click the Settings icon in your account area and select 'Subscription' per Whisky52 FAQ guidance.
- Choose 'Pause' or 'Cancel' if the option is available and follow on-screen prompts.
- Note the on-screen confirmation; save any confirmation email you receive.
- If the web flow fails, use phone or email to confirm cancellation.
Phone cancellation - step by step
- Call 0131 563 2327 between Monday and Friday, 09:00 to 17:00.
- Provide your full name, account email, and last 4 digits of the payment card for identity verification.
- Ask the agent to cancel the subscription and to confirm the cancellation date so it occurs before the next billing cycle.
- Request a cancellation reference number and ask for a confirmation email; keep that email.
- If the agent offers retention discounts and you do not want them, state you want the subscription cancelled immediately.
Email cancellation - step by step
- Send an email from the account email to [email protected] with subject 'Cancel subscription'.
- Include account name, address, and the date you want cancellation to take effect (must be before next payment date).
- Ask for a written confirmation and keep the reply as proof.
- If you do not receive a reply within 5 business days, follow up by phone.
Postal cancellation - step by step
- Write a signed letter stating your name, account email, postal address, and a clear instruction 'Cancel my Whisky52 subscription'.
- Send the letter by registered post to Whisky52, 4 Church Street, AB55 4AR Dufftown, United Kingdom.
- Keep proof of posting and the delivery receipt; allow up to 10 business days for processing.
- After delivery, call the support phone number to confirm the company received and processed the cancellation.
Cancel by reason
Moving abroad or relocation
If you are moving and Whisky52 cannot deliver to your new address, contact customer service by phone or email and provide proof of new address such as a utility bill or tenancy agreement. The trader will assess delivery options; if they cannot continue service, they should cancel the subscription and stop future charges.
Applicable rule: Consumer Contracts Regulations 2013 (rights to cancel services when supply changes or cannot continue).
Price increase
If Whisky52 increases the subscription price mid-contract, you may cancel if the price rise was not in your original contract or if the contract allows cancellation on increase. Provide the original order confirmation and the notice of price change as proof.
Applicable rule: Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015 regarding unfair contract terms; refer to the CMA guidance on auto-renewal and price transparency.
Death of the subscriber
If the subscriber has died, a family member or executor should contact Whisky52 by phone or email and provide a copy of the death certificate and the account holder details. The company must stop future billing once provided with appropriate proof.
Legitimate ground - defective or missing goods
If an item in a box is defective, you are entitled to a refund, replacement, or repair under the Consumer Rights Act 2015. Provide photos of the defective item and order details when you contact [email protected]. Whisky52 states defective items are eligible for refund or replacement.
Applicable rule: Consumer Rights Act 2015 - right to refund, repair or replacement for defective goods.
End of commitment
If your subscription has a fixed-term commitment documented in your order terms, the subscription ends at the agreed expiry. Provide your original order confirmation showing the commitment end date to confirm the end of contract. If no minimum commitment is stated, the subscription can be cancelled before the next billing date.
Cooling-off (14 day) right
Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for most online purchases. If you cancel within 14 days and the service has not been fully performed, you are due a refund. For subscription boxes that are delivered during the cooling-off period, charges may apply for goods already supplied. For digital content that begins with your express consent, the right to cancel differs.
Applicable rule: Consumer Contracts Regulations 2013.
Negotiate or save
Before cancelling: negotiate
Whisky52 has been reported to offer retention discounts when customers call to cancel. Reviews state agents presented offers and discounts during cancellation calls. To ask for a retention offer, call 0131 563 2327 during working hours, explain your reason for leaving, and request any available discount or pause. If you prefer no contact with sales, ask explicitly for cancellation without retention offers and request written confirmation.
What cancelling saves you - yearly calculation
Whisky52 cost per cycle: £35 every 28 days. Annual cost (13 billing cycles) = £35 x 13 = £455 per year.
Compare alternatives from research:
- Whisky Me - £17.90 per month, annual price listed as £192.00. Annual saving vs Whisky52 = £455 - £192 = £263 per year.
- Pour & Sip - £29.95 per month. Twelve-month cost = £29.95 x 12 = £359.40. Annual saving vs Whisky52 = £455 - £359.40 = £95.60 per year.
Use these calculations to decide whether to accept a retention offer. Show the customer service agent these figures when negotiating.
Legal protections and escalation
Key UK laws that protect you
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 provide a 14-day cooling-off period for most purchases concluded online or off-premises. The Consumer Rights Act 2015 entitles consumers to a refund, repair or replacement for defective goods and requires services to be performed with reasonable care and skill.
Hard-to-cancel subscriptions and escalation
The Competition and Markets Authority (CMA) treats hard-to-cancel subscriptions and unclear auto-renewal terms as potential unfair practices. If you cannot cancel via the advertised channels, gather written evidence and escalate: first complain to Whisky52, then seek advice from Citizens Advice, and consider a Section 75 claim or bank chargeback for qualifying card payments if the trader will not refund.
Where to find official guidance
For more on cancellation and your consumer rights, read official guidance on cancelling online orders: Which? - cancelling online orders.
Company verification
Company registration and details for Beer52 Limited are available from Companies House: Beer52 Limited Companies House record.
What to do after cancelling Whisky52
Confirm final billing and keep records
After cancellation, keep the confirmation email or recorded delivery receipt and note the date the cancellation takes effect. Verify the next payment date and check that no further charges appear on your card.
Access to past boxes and re-activation
Cancelled members retain access to past box information in account history where available. To re-activate, sign in and follow the subscription steps on the website or contact customer service to re-subscribe.
Data and personal information
Request a copy of your personal data or deletion by emailing [email protected]. Keep any confirmation of data actions for your records.
Next steps and practical checklist
Follow this checklist to cancel Whisky52 and protect yourself:
- Check your next payment date and cancel before 23:59 the day prior to avoid the next charge.
- Prefer phone? Call 0131 563 2327 Monday to Friday 09:00-17:00 and request a cancellation reference number.
- If cancelling by email, send to [email protected] and request written confirmation within 5 business days.
- If using post, send a signed registered letter to Whisky52, 4 Church Street, AB55 4AR Dufftown, United Kingdom and keep proof of posting.
- Keep copies of all confirmations, emails and the cancellation reference for 6 months.
- If charged in error after cancellation, contact your card issuer for chargeback or consider Section 75 for qualifying purchases.
Plans
Whisky52 - Annual equivalent (13 cycles)
£35
/ mois
Calculated annual cost for budgeting purposes based on 28-day billing cycle.
Calculated annual cost for budgeting purposes based on 28-day billing cycle.
No commitment. Billoff helps you cancel or adjust your Whisky52 subscription without hunting down every detail alone.
Pros & cons
Pros
High-quality, curated whisky selections with editorial Stramash magazine content.
Exclusive and rare releases selected by whisky experts.
Positive customer service interactions reported in multiple Trustpilot reviews, with staff described as helpful and professional.
Cons
Cancellation reported by some customers to be possible only by calling the support line, which some find inconvenient.
Subscription billed every 28 days, which creates 13 charges per year and increases annual cost relative to monthly-billed services.
No broad refunds for change of mind for subscription boxes; returns may be restricted and postage not covered.
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
Pour & Sip
£29.95
/ mois
Delivers five hand-picked 30ml drams monthly, curated by experts.
Whisky Me
£17.90
/ mois
Provides two different 6cl pouches of whisky monthly, focusing on scotch and world whisky.
Countries where Whisky52 is available
Whisky52 is available in many countries. Here are several frequently cited markets:
United Kingdom
Subscription & cancellation
What you should know about Whisky52 subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Whisky52 subscription, whichever payment method you use.
Manage your Whisky52 subscription
Cancel, adjust, or compare options in a few clicks.