Cancel Pinterest the easy way

Core service

Pinterest is a visual discovery and bookmarking platform where users save and organise images, videos and links known as Pins. Users create boards to collect ideas for home, fashion, cooking, travel and more.

Business features

Business accounts add analytics, audience insights and the ability to run paid Promoted Pins and ad campaigns through Pinterest Ads. Core account features and analytics are available at no cost for businesses.

How Pinterest makes money

Pinterest generates revenue through paid advertising and promoted content purchased by advertisers. Core consumer accounts remain free to use.

Web - Delete an account

1. Sign in at your Pinterest account on a web browser.
2. Go to Settings - Account settings - Account changes or Help centre.
3. Follow the Delete account or Close account flow and confirm password when prompted.
4. Receive on-screen confirmation. If you have advertising charges, verify billing in Ads settings.

iOS - Remove account or app

1. Open Pinterest app and sign in.
2. Tap profile - Settings - Account settings - Manage account - Close account.
3. Confirm closure and follow prompts. If you paid via App Store, open App Store subscriptions to cancel charged services.

Android - Remove account or app

1. Open Pinterest app and sign in.
2. Profile - Settings - Account settings - Close account and confirm.
3. If you used Google Play for any third-party purchased items, cancel within Google Play subscriptions.

Email / Help centre contact

1. Open Pinterest Help or Business Help and use the contact form: Pinterest Help and FAQ.
2. State your account email, username and that you want account deletion or billing stopped. Attach proof of identity if requested.
3. Record the support ticket reference from the reply.

Postal - Registered letter

1. Address a registered letter to Pinterest, 72 Hammersmith Road, W14 8TH London, United Kingdom.
2. Include account email, username, clear instruction: "Please delete my Pinterest account and stop billing" and sign and date the letter.
3. Keep proof of postage and delivery receipt as evidence.

Moving abroad or change of circumstances

If you move country and require deletion or transfer of your account, request account deletion through account settings or contact support with proof of address change (utility bill or official document). Pinterest's Terms make data governance dependent on your location; for UK residents local law applies. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Price increase or change to service

Pinterest core service is free. For paid advertising, if there is a material change to the advertising terms or costs, request cancellation of your ad account and a refund for unspent budget where applicable. Keep copies of the advertising invoice and the notice of price change. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Death of subscriber

For an account belonging to a deceased person, contact Pinterest Support via the Help centre and provide a copy of the death certificate and proof of authority or probate. Pinterest's public policies do not list an exact procedure in the material provided; contact support for required documents. Applicable law: not specifically set in Pinterest documentation - follow general probate processes in the UK.

Legitimate ground - breach or misuse

If Pinterest breaches its obligations or you identify misuse of your data, report the issue via the Help centre and preserve evidence (screenshots, timestamps). For contractual performance issues, the Consumer Rights Act 2015 requires services to be performed with reasonable care and skill.

End of commitment or contract expiry

Core Pinterest accounts have no minimum commitment. For paid ad contracts, check the Business Terms and any campaign-level commitments. For paid third-party services (scheduling or management), follow the vendor's cancellation rules and seek refunds under the Consumer Contracts Regulations 2013 if within the cooling-off period.

Cooling-off (UK consumers)

For subscription contracts that are subject to the cooling-off rules introduced in the Digital Markets, Competition and Consumers Act 2024, you have a right to cancel during the initial cooling-off period and any renewal cooling-off period. Provide your cancellation in writing or via the method specified by the trader. Applicable law: Digital Markets, Competition and Consumers Act 2024 and Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Before you cancel - ask for alternatives

Pinterest does not publish retention offers for free accounts because the core product is free. For advertisers, Pinterest may offer campaign adjustments or pausing of campaigns rather than deletion. Ask support to pause campaigns, pause billing, or lower daily budgets. Use the Business Help centre: Business Terms and Help and the promoted pins overview: Promoted Pins overview. When contacting support, include campaign ID, billing ID and a clear request such as "Pause campaign" or "Refund unspent budget".

What cancelling saves you - compute yearly saving

Pinterest core account cost: 0 x 12 = £0 per year.

Optional services - example annual costs:

• Third-party scheduling tool (example Tailwind): £15 x 12 = £180 per year.
• Done-for-you Pinterest management: £749 x 12 = £8,988 per year.
• Promoted Pins - sample minimum CPC: £0.10 per click. If you ran 1,000 clicks monthly at £0.10, monthly cost = £100, annual cost = £1,200.

Cheapest alternative from the competitor list based on published prices: Zova approximately £2.33 per month = £2.33 x 12 = £27.96 per year. Mirlo approximately £4.29 per month = £4.29 x 12 = £51.48 per year.

Key UK consumer law

Your rights when cancelling are protected by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and by the Consumer Rights Act 2015 for service quality. For subscriptions, the Digital Markets, Competition and Consumers Act 2024 introduced specific cooling-off rights for subscription renewals. The Competition and Markets Authority (CMA) oversees unfair practices including hard-to-cancel subscriptions.

Cancelling and refunds

If you cancel a subscription within the statutory cooling-off period you are entitled to a refund of payments made for future periods and no penalty. Traders must reimburse payments without undue delay and within 14 days of being informed of cancellation under the Consumer Contracts Regulations 2013. For subscription cooling-off introduced by the 2024 Act, traders must refund overpayment promptly; online notifications require refund within 24 hours or 3 working days for other notifications as specified in the Act.

Escalation steps

If Pinterest does not resolve a billing or deletion dispute, first raise the issue with Pinterest support. If unresolved, contact Citizens Advice for guidance and escalate to the CMA for unfair commercial practices. For card payments, consider chargeback or Section 75 if the payment method qualifies. Applicable laws: Consumer Rights Act 2015; Consumer Contracts Regulations 2013; Digital Markets, Competition and Consumers Act 2024.

Access and data

After you request account deletion, keep a copy of confirmation. If you want a copy of your Pins or data, export data before deletion using Pinterest account tools. If you need data after deletion, request account reactivation within the period Pinterest allows reactivation (if any) by contacting support; if reactivation is not possible, data recovery is not guaranteed.

Final billing and ad invoices

For advertisers, review the Billing section in Business settings. Charges for completed ad delivery remain payable. Request invoices and receipts for spent amounts and request a refund for any unspent prepaid budget. Keep billing IDs and transaction receipts.

Re-activation and moving on

If you re-activate or create a new account, clear caches, update saved passwords and, if you previously ran ads, verify billing instruments are updated. If your reason for leaving was privacy, submit a data deletion or export request through the Help centre and retain the response as proof.

Use this checklist to cancel Pinterest and protect your rights.

• Back up your Pins and download any data you need before deletion.
• Check whether you are using Pinterest Ads - pause campaigns and request invoices for billing reconciliation.
• Cancel or pause third-party scheduling tools - example cost: £15/month.
• If you purchased services via App Store or Google Play, cancel subscriptions in the App Store / Google Play subscriptions area.
• Send a registered letter to Pinterest UK address if you want a signed physical request and retain proof of postage: Pinterest, 72 Hammersmith Road, W14 8TH London, United Kingdom.
• If you do not receive a satisfactory response, contact Citizens Advice and consider chargeback or Section 75 if payment qualifies.