Cancel AM Apps the easy way

Overview

AM Apps Ltd. develops health and weight management applications delivered as digital services and subscription plans. The company targets consumers seeking personalised lifestyle and weight-loss support across North America, Europe and parts of Asia.

What the service does

AM Apps offers freemium and paid subscriptions that claim to provide daily messaging, personalised plans, cognitive memory features and premium personas. Subscriptions are sold directly and through app stores such as Google Play.

Who uses AM Apps

The typical user is an adult seeking structured health or weight-loss guidance with regular in-app interaction and message-based coaching features.

Web cancellation steps

1. Go to the official site at AM Apps official site and log in to your account.
2. Open your Account or Settings and choose Subscriptions or Billing.
3. Select the active subscription and click Cancel or Stop Renewal.
4. Save or screenshot any on-screen confirmation and keep any confirmation email for records.

Android (Google Play) cancellation steps

1. Open the Google Play app on your Android device.
2. Tap your profile icon (top right), then Payments and subscriptions, then Subscriptions.
3. Find the AM Apps subscription, tap it, then tap Cancel subscription and follow the on-screen steps.
4. Keep the Google Play confirmation email and check that the subscription status shows Cancelled; access remains until the paid period ends.

iOS (App Store) cancellation steps

1. Open Settings on your iPhone, tap your name, then Subscriptions.
2. Locate AM Apps in the list, tap it and choose Cancel Subscription if present.
3. Keep the App Store confirmation email or screenshot showing cancellation.

Phone cancellation steps

1. Locate any phone number published by AM Apps on the official site or billing emails.
2. Call and tell the agent you want to Cancel the subscription; read your account details aloud to verify identity.
3. Request a written confirmation by email and a reference number for the call.

Email and post cancellation steps

1. Email: send a clear message with your full name, account email, subscription ID and the word Cancel; request a reply confirming cancellation.
2. Post: send a signed registered letter to AM Apps, Example Street, E1 1AA London, United Kingdom with the same details; keep proof of posting and delivery.

Moving abroad or relocation

There is no specific AM Apps policy published that grants automatic cancellation for moving. If you require cancellation because you moved and cannot use the service, request cancellation from AM Apps support and provide a proof of change of address such as a utility bill or official relocation document. AM Apps has not published a guaranteed acceptance policy for moving.

Price increase

If AM Apps increases the price in a way that changes your contract, customers have the right to cancel. Under the Consumer Contracts (Cancellation, Information and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015, a material contract change or an obligation to pay a higher price gives the consumer the right to terminate the contract. Provide the price change notice and your subscription details as proof.

Death of the subscriber

AM Apps has not published a specific bereavement cancellation policy. For cancellation in case of death, send a copy of the death certificate and the deceased account details by post or email to request termination. Keep proof of delivery and any correspondence.

Legitimate ground and refund for defective service

AM Apps has not published a list of specific legitimate grounds it accepts. UK law under the Consumer Rights Act 2015 requires services to be performed with reasonable care and skill. If the digital service is defective, unavailable or does not perform as stated, you may cancel and request a refund. Provide screenshots, error reports and dates to support a complaint.

End of commitment

If you purchased a contract with a fixed minimum term, cancellation at the end of the committed term is allowed without penalty. For annual plans identified at purchase, termination is effective at the end of the 12-month period unless otherwise stated by AM Apps.

Cooling-off period (14 days)

For most online service contracts you have a 14-day right to withdraw under the Consumer Contracts Regulations 2013 with a full refund if you cancel within 14 days and did not request immediate supply. If you expressly agreed to immediate access to digital content at the time of purchase, you lose the automatic right to withdraw for that digital content. For services purchased through Google Play, the company recognises the withdrawal right for digital services for 14 days but consumers who consented to immediate access waive that right for digital content. See Citizens Advice for details: Cancellation and cooling-off rules.

Before you cancel: negotiating with AM Apps

AM Apps has no published retention or discount offers in available research. If you prefer to try to keep the service, contact support and ask for retention offers, a temporary price reduction, or pause of the subscription. Use a short message such as: "I want to cancel my subscription because of cost. Do you have any retention offer or a lower-priced plan I could switch to? Please respond with a written offer." Keep any written offer for 12 months.

What cancelling will save you - yearly calculation

Calculate annual savings from common plans reported:

• Amourai Member Plan: 9.99 monthly =

Examples using reported prices:

• Amourai Member Plan: 9.99 monthly x 12 =
• Allmo Annual PRO: 1.99 annual =
• Allmo Lifetime PRO: one-time £95.99 saves yearly subscription costs for multiple years.

Cheapest alternative reported: Allmo Annual PRO at £11.99 per year (equivalent to £0.99 per month if billed monthly price is used). Switching from Amourai Member Plan at £9.99 per month to Allmo Annual PRO at £11.99 per year saves: £9.99 x 12 = £119.88 yearly vs £11.99 yearly = £107.89 saved in year 1.

Key UK laws and regulator

Relevant laws: Consumer Protection from Unfair Trading Regulations 2008, Consumer Contracts (Cancellation, Information and Additional Charges) Regulations 2013, Consumer Rights Act 2015. The UK regulator and advice body is Citizens Advice. See Citizens Advice for practical guidance: Citizens Advice - Cancelling a service.

Cooling-off and digital content exception

Under the Consumer Contracts Regulations 2013 you have a 14-day cooling-off period for online services with a refund if you cancel within 14 days. For digital content bought through Google Play you waive the automatic statutory right of withdrawal if you consented to immediate access at purchase. For digital services you keep the 14-day withdrawal right unless you asked for immediate digital content access and gave consent.

Escalation steps

Step 1: Complain to AM Apps support in writing and keep evidence. Step 2: If the reply is unsatisfactory, get advice from Citizens Advice and consider complaint to a sector ombudsman if applicable. Step 3: For card payments, consider a Section 75 claim (for qualifying credit card payments) or a chargeback via your card issuer. The Competition and Markets Authority monitors unfair auto-renewal practices and hard-to-cancel subscriptions as potential breaches.

Check access and final billing

After cancellation your access normally continues until the end of the paid period. Verify the final billing date in your account and keep the last invoice or payment confirmation.

Data and account deletion

Request account deletion or data export via the AM Apps website or support channels. If you want your personal data removed, send a written request and keep the reply. Use the company site for contact: AM Apps official site.

Re-activation

To re-activate the subscription, sign in and choose a plan or re-subscribe through Google Play or the provider used originally. Note that promotional pricing previously applied may no longer be available at re-subscription.

Use this checklist immediately when you decide to cancel.

• Find how you purchased AM Apps (Google Play, App Store, or website).
• If purchased via Google Play, cancel in Google Play Subscriptions now and save the confirmation email.
• If purchased via Apple, cancel in App Store Subscriptions and retain confirmation.
• If purchased on the web, log in at AM Apps official site and cancel from Account > Subscriptions; screenshot confirmation.
• If no online option, send a registered letter to AM Apps, Example Street, E1 1AA London, United Kingdom with account details and request confirmation of cancellation.
• Within 14 days, if you asked for no immediate supply, request a refund under the Consumer Contracts Regulations 2013. If you consented to immediate access, request refund only if service is defective or unavailable.
• Keep all confirmation emails, screenshots and proof of postage for 6 months.