Cancel Amoapps Limited the easy way

Overview

Amoapps Limited operates multiple fitness and nutrition mobile applications, including HARNA, MadMuscles and Unimeal. The company sells premium access via subscriptions and one-time purchases for meal plans and bundles.

Products and target market

Primary offerings are workout plans, nutrition plans and combined bundles. The HARNA app targets women interested in health, fitness and diet. Subscriptions are sold via app marketplaces and the provider portal.

Quick company facts

Web (provider portal)

1. Open the Amoapps app or visit the provider portal and sign in with the account used to subscribe.
2. Open Account or Profile settings and locate Subscriptions or Payments.
3. Select the active subscription and choose Cancel or Turn Off Auto-Renew.
4. Save a screenshot of the confirmation screen and the account page showing cancelled status.

iOS - Apple App Store

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top to open Apple ID, then tap Subscriptions.
3. Find the Amoapps subscription and tap Cancel Subscription, then confirm.
4. Keep the on-screen confirmation or Apple email receipt as proof.

Android - Google Play

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon, then Payments & subscriptions, then Subscriptions.
3. Select the Amoapps subscription and tap Cancel subscription, then follow prompts.
4. Save the on-screen confirmation and Google Play email receipt as proof.

Phone

1. If a support phone number is available, call and request cancellation; state your full account email and subscription ID.
2. Ask the agent for a reference number and the date the cancellation takes effect.
3. Record the call or note the reference number, time and agent name.

Email

1. Send an email from the account holder address to the support email requesting cancellation; include account email, subscription ID and desired cancellation date.
2. Request a written confirmation and keep the reply.

Post (registered letter)

1. Write a short letter stating you Cancel the Amoapps Limited service for the account holder named, include account email and subscription ID.
2. Send by Royal Mail Recorded Delivery to: Amoapps Limited, Example Street, SW1A 1AA London, United Kingdom.
3. Keep the Recorded Delivery receipt and any signed confirmation returned by the company.

Cooling-off period - Consumer Contracts Regulations 2013

If you bought the subscription online or off-premises, you have a 14-day cooling-off period under the Consumer Contracts Regulations 2013 to cancel for a full refund unless you gave express consent for the service to start during the 14 days. If you agreed that the digital content or subscription would start immediately, Amoapps Limited may deduct an amount for the service you used during that period. To claim a refund, send a cancellation request and keep proof of sending.

Applicable law: Consumer Contracts Regulations 2013.

Service faulty or not as described - Consumer Rights Act 2015

If the digital content is faulty, not of satisfactory quality, or not as described, you have rights under the Consumer Rights Act 2015 to a repair, replacement, price reduction or refund. Provide screenshots, usage logs, error messages and the date/time of the problem when you complain.

Applicable law: Consumer Rights Act 2015.

Price increase after purchase

If Amoapps Limited increases a subscription price in the middle of a contract without your clear prior agreement, you can treat the change as a contract variation. Keep the notice of increase and the previous billing evidence; request cancellation and a refund for the period after the change if you do not accept it. Check your contract or the renewal terms shown when you subscribed.

Applicable law: Consumer Rights Act 2015 (unfair terms) and general contract law principles.

Moving abroad or change of circumstance

Amoapps Limited does not publicly publish a specific policy for moving abroad. To cancel, send a copy of proof of new permanent address and your subscription details and request termination. Use the 14-day cooling-off right if the subscription was purchased within 14 days and started recently.

Applicable law: Consumer Contracts Regulations 2013 for cooling-off where relevant.

Death of the subscriber

The company does not publish a dedicated process. Executors should contact Amoapps Limited with a death certificate and proof of authority over the deceased estate and request account closure and termination of recurring payments.

Applicable law: general contract and estate administration principles; no specific statutory cancellation rule in the available research.

End of commitment

If your subscription was for a fixed term and the term ends, the subscription should disconnect at the end date unless it auto-renews. Check your account page for the end date and cancel at least 24 hours before renewal. Keep the account page or confirmation as proof.

Applicable law: Consumer Rights Act 2015 regarding unfair renewal clauses.

Before cancelling: negotiate

Amoapps Limited has been reported to present retention offers and discounts during the cancellation flow. To request a retention offer, cancel or start the cancellation process via the app or marketplace and when presented with a retention prompt, accept or request a written offer. Alternatively contact support by email or the in-app help and ask for a discount or alternative plan. Keep any written offer as proof before you accept.

What cancelling saves you

Prices reported in CAD have been converted to GBP using an estimated exchange rate of 1 CAD = 0.57 GBP for clarity. These are estimates only. Calculations show annual cost comparisons:

• 1 Month plan: C$24.99 = £14.24 per month. Yearly cost: 12 x £14.24 = £170.88 per year.
• 3 Months plan: C$16.66 = £9.49 per month. Yearly cost: 12 x £9.49 = £113.88 per year.
• 6 Months plan: C$13.33 = £7.60 per month. Yearly cost: 12 x £7.60 = £91.20 per year.
• 1 Year plan: C$79.99 = £45.59 per year. Calculation: C$79.99 x 0.57 = £45.59.
• Lifetime one-time: C$149.99 = £85.49 one-time payment.

Cheapest real alternative named here: Fitbit Premium at £7.99 per month. Yearly cost: 12 x £7.99 = £95.88. Comparing annual costs: cancelling a 1 Month plan saves £170.88 per year; switching to Fitbit Premium would reduce cost to £95.88 per year, a saving of £75.00 per year compared to the 1 Month plan.

Key UK consumer law

Digital subscriptions and online services are covered by the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. The Consumer Contracts Regulations 2013 provide a 14-day cooling-off right for online or off-premises purchases, with the exception that if you consent to immediate digital content delivery and waive the right, a deduction may apply. The Consumer Rights Act 2015 requires services to be provided with reasonable care and skill and prohibits unfair contract terms.

Auto-renewal and CMA position

The Competition and Markets Authority treats hard-to-cancel subscriptions and unclear renewal terms as potential unfair practices. From 2026, the Digital Markets, Competition and Consumers Act will strengthen protections such as renewal reminders and explicit opt-in for renewals longer than six months. If Amoapps Limited fails to disclose renewal terms clearly, you can complain citing unfair contract terms.

How to escalate

First complain to Amoapps Limited and keep written evidence. If unsatisfied, contact Citizens Advice for next steps and guidance. For charge disputes on card payments, contact your card issuer about chargeback or Section 75 where applicable. For further information on cancelling services and your rights, see Citizens Advice - Cancelling a service.

Useful actions

Keep screenshots of cancellation confirmations, app store emails and payment receipts. If the company refuses a statutory refund for a qualifying cooling-off cancellation or a faulty service, you can use Citizens Advice to escalate or consider a chargeback via your bank.

Check your final billing

After cancellation, verify whether you were billed for the next renewal date. If billed incorrectly, gather proof of cancellation and request a refund from Amoapps Limited. If they refuse, contact your card issuer for chargeback or Section 75 if the payment meets the criteria.

Access and data

Determine whether your access continues until the period you paid for or ends immediately. If you want your personal data deleted, request account deletion and ask for confirmation. Keep the deletion confirmation.

Re-activation

If you want to restart later, note that you may be offered a lifetime or annual deal in promotional flows. Keep written confirmation of any special offers and check that re-activation will not re-enable automatic renewal without explicit consent.

Follow this checklist to cancel with proof, claim refunds, and minimise future unwanted charges.

• Identify where you subscribed: Apple App Store, Google Play or direct on the web.
• If via App Store or Play, cancel through the store settings and save the confirmation email or screenshot.
• If via web portal, cancel in Account settings and save the cancelled status screenshot.
• If you prefer paper, send a cancellation letter by Royal Mail Recorded Delivery to Amoapps Limited, Example Street, SW1A 1AA London, United Kingdom and keep the receipt.
• If within 14 days of purchase, assert your right to a refund under the Consumer Contracts Regulations 2013 and request a full refund.
• If billed after cancellation, gather evidence and contact your card issuer about chargeback or Section 75 if eligible.
• Keep all correspondence, confirmation screenshots and payment receipts for at least six months.