Cancel GitHub Copilot the easy way

Overview

GitHub Copilot is an AI coding assistant product launched in 2021, provided by GitHub and operated as part of Microsoft. It offers code completion, suggestions, code review and cloud agent features to speed development workflows.

Who uses it

Target users include individual developers, engineering teams, enterprises, students and open-source maintainers seeking automated code suggestions and developer productivity features.

Company facts

Web cancellation - exact steps

1. Open your browser and sign in to your GitHub account.
2. Go to Settings then Billing or visit the Copilot plan management page.
3. Choose Manage plan and select Cancel subscription or Turn off Copilot depending on your account type.
4. Confirm cancellation; you will see an on-screen confirmation and may receive an email.

iOS and Android cancellation

1. If you subscribed via the Apple App Store open Settings on your device, tap your Apple ID, Subscriptions and cancel GitHub Copilot subscription inside Apple Subscriptions.
2. If you subscribed via Google Play open Google Play Store, tap your profile, Payments and Subscriptions, then Cancel the Copilot subscription.
3. If your subscription is billed through GitHub rather than the store use the Web cancellation steps above.

Phone, Email and Post

1. GitHub Copilot does not publish a direct customer phone number for cancellations; phone contact information is Not published by GitHub Copilot.
2. Support queries can be raised through GitHub support pages; evidence of cancellation is a support ticket number or email if issued.
3. To cancel by post send a registered letter to: GitHub Copilot, 100-102 St John Street, EC1M 4EH London, United Kingdom. Keep the postal receipt as proof.

Official billing and plan details are documented at GitHub Copilot plans and billing concepts at usage-based billing for individuals.

Cooling-off (14-day right)

If you bought your GitHub Copilot subscription online you have a right to cancel within 14 days under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you requested immediate access to digital content and gave express consent to begin performance, the right to a refund may be limited. To exercise this right, send a clear statement of cancellation by email or post and include your order details and date of purchase. Source: Consumer Contracts Regulations 2013.

Price increase

If GitHub Copilot raises the subscription price during a fixed-term contract, UK consumer law protects against unfair unilateral changes. GitHub Copilot has not publicly published a specific policy for price-increase cancellations; collect copies of price notices and the original terms and use them when escalating. The Competition and Markets Authority examines unfair auto-renewal and price-change practices. Source: Digital Markets, Competition and Consumers Act 2024.

Death of the subscriber

To cancel after the death of the subscriber provide a death certificate and proof of authority (executor or administrator) and request account closure via GitHub support or by sending documents to the official postal address. GitHub Copilot does not publish a specific bereavement policy; keep certified copies of documents when sending by post.

End of commitment

GitHub Copilot plans have no stated minimum commitment in the publicly available information. If your plan is seat-based (Business or Enterprise) changes may be processed at the end of the billing cycle. For licence changes see the enterprise billing reference at GitHub Copilot licences.

Legitimate grounds and accepted proof

GitHub Copilot has not published an explicit list of legitimate grounds for early termination. Present documentary evidence relevant to your case (medical certificate, relocation proof, death certificate, proof of billing error) when contacting support. Applicable laws: Consumer Rights Act 2015 for service quality and Consumer Contracts Regulations 2013 for cancellation rights.

Before you cancel: negotiate

GitHub Copilot research shows no publicly reported retention offers by GitHub Copilot. If you want to request a discount or alternative plan, open a support ticket via your GitHub account or use the billing pages and ask for account-level offers. Provide your account id, current plan and reason for leaving. Keep copies of all messages.

What cancelling saves you - yearly calculations

Compute yearly cost as monthly price x 12.

Copilot Pro: 12 x £10 = £120 per year.

Copilot Pro+: 12 x £39 = £468 per year.

Copilot Max: 12 x £100 = £1200 per year.

Copilot Business: 12 x £19 = £228 per user per year.

Copilot Enterprise: 12 x £39 = £468 per user per year.

Cheapest competitor from our list: Codowave at £13 per month. Yearly cost for Codowave: 12 x £13 = £156 per year. Saving example: if you cancel Copilot Pro (£120/year) and switch to Codowave (£156/year) you would not save; if you cancel Copilot Pro+ (£468/year) and move to Codowave (£156/year) you save £312 per year (calculation: £468 - £156 = £312).

Key UK laws and the regulator

The relevant UK regulator is the Competition and Markets Authority (CMA). Key laws are the Digital Markets, Competition and Consumers Act 2024 and The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. For cooling-off and refund rights see the Consumer Contracts Regulations at legislation.gov.uk. For unfair terms and service quality see the Consumer Rights Act 2015.

Cooling-off and refunds

Under the Consumer Contracts Regulations 2013 you have 14 days to cancel distance contracts and obtain a refund, unless you gave express consent for immediate digital performance. Traders must reimburse payments without undue delay and within 14 days of being informed of the cancellation. Source: Consumer Contracts Regulations 2013.

Auto-renewal and unfair contract terms

The CMA evaluates hard-to-cancel subscriptions and unclear auto-renewal terms as potential unfair commercial practices. If you experience difficulty cancelling, first complain to GitHub support; if unresolved escalate to Citizens Advice and the CMA.

Escalation path

1) Complain to GitHub via your account or support pages. 2) If unresolved contact Citizens Advice for guidance. 3) For card payments consider a Section 75 claim or chargeback with your card issuer where eligible. 4) Report suspected unfair practices to the CMA.

Access and final billing

After cancellation access to paid features continues until the end of the current billing cycle. GitHub Copilot publishes that there is no refund for unused time except in specific prorated situations when seat changes occur for personal plans moved to Business/Enterprise. Keep your final billing invoice and cancellation confirmation.

Data and account content

Your code, repositories and GitHub account remain active; Copilot-specific settings and telemetry may be disabled after cancellation. If you want to remove usage data contact GitHub support and request data deletion; keep written proof of your request.

Re-activation

You can re-subscribe at any time through the GitHub Copilot plans page. Re-subscribing will be treated as a new subscription and billing restarts at the then-current price. See GitHub Copilot plans for current offers.

Use the checklist below immediately when preparing to cancel.

• Locate your GitHub account billing page and subscription ID.
• Decide whether you subscribed via GitHub, Apple or Google Play.
• If you subscribed via Apple or Google cancel in the store to stop auto-renewal.
• If you subscribed via GitHub use the Manage plan flow and keep the on-screen confirmation.
• Save billing invoices and the cancellation confirmation email or support ticket number.
• If you expect a refund cite the Consumer Contracts Regulations 2013 and keep proof of cancellation.
• If you have seat-based billing ask your admin to remove your seat to trigger any prorated adjustments.
• Send a registered letter to GitHub Copilot at 100-102 St John Street, EC1M 4EH London, United Kingdom if you need postal evidence.