IObit Uninstaller 15 PRO (3-PC, 1-Year license)
£1.25
/ mois
Removes programs completely with no leftovers, 3-PC, 1-Year license
Removes programs completely with no leftovers
3-PC
1-Year license
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
Cancel IObit the easy way
We generate and send your cancellation letter to IObit by registered mail
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Preview of your letter
PreviewSender
Recipient
IObit
Xi Di Er Road
200235 Shanghai China
Digital registered letter with receipt of acceptance
Subject : Cancellation of IObit agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the IObit service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the IObit service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
- Tracked deliveryRegistered electronic mail
- Secure dataEncrypted and protected
- Compliant and effectiveUp-to-date legal template
IObit
Step-by-step UK guide to cancel IObit, refunds and rights. 60-day guarantee explained and 4.7/5 rating noted.
https://www.iobit.com
Shanghai, China
Software Saas
Cancellation at a glance
| Item | Value |
|---|---|
| Fastest method (name it + why) | Online Feedback via IObit website - fastest because IObit uses an automated web system and provides a Lost Code page to retrieve license codes quickly |
| Effective delay | Refunds are processed within 3-5 business days after approval |
| Notice period | 0 days - cancellation is effective from the time the consumer notifies the trader |
| Cancellation fee | 0 |
| Minimum commitment | 1 year (many products are sold as 1-Year licenses) |
| Phone + hours | Not published by IObit |
| Postal address for registered letter | IObit, Xi Di Er Road, 200235 Shanghai, China |
What is IObit
Short overview
IObit is a software company known for PC optimisation, cleaning and security tools sold to consumers and small businesses. Typical products include IObit Uninstaller and Advanced SystemCare, offered as yearly licences for multiple PCs.
Main products and purpose
IObit sells tools to remove unwanted programs, update drivers, and improve PC performance. The platform distributes license codes by email and provides online support and license recovery pages.
| Fact | Value |
|---|---|
| Legal name | Both Talent International Limited |
| Headquarters | Eden Prairie, United States |
| Founded | 2004 |
| Employees | ~59 |
| Annual revenue | $19.6M |
| Official pages | About IObit - EULA |
How to cancel IObit
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Web - Online Feedback / Lost Code | Send cancellation/refund request via Online Feedback or use Lost Code page to retrieve license | Support response within 48 hours; refund processing 3-5 business days after approval | Email confirmation or refund transaction | Easy |
| Email / Support form | Fill support form or email with order number and request refund/cancellation | Response within 48 hours where quoted by IObit | Support ticket ID or email reply | Medium |
| Purchase platform (store / card issuer) | Cancel or dispute via the store or contact your card issuer for chargeback or Section 75 | Time depends on platform or bank investigation - not published by IObit | Bank confirmation or store cancellation | Medium |
| Post (registered letter) | Send a registered letter to the postal address requesting cancellation and refund | Mail delivery times apply; IObit processes refunds in 3-5 business days after approval | Registered mail receipt | Hard |
Web - Online Feedback and Lost Code
- Go to the IObit support or FAQ pages: IObit FAQ.
- Use the Lost Code page to retrieve a missing license code or open the Online Feedback form with order details.
- Request cancellation of auto-renewal and, if you qualify, a refund citing the 60-day Money Back Guarantee or the applicable exception.
- Keep the reply email as proof and allow 3-5 business days after approval for the refund to appear.
Email / Support form
- Open the support form on IObit pages or use the contact options linked from the FAQ.
- Provide order number, email used at purchase, licence code if available, and state the reason to Cancel and request refund.
- Request a support ticket number and save the response. Allow up to 48 hours for an initial reply, per IObit published response windows.
Purchase platform (store / card issuer)
- If you bought via a third party (digital store or reseller) use that platform s cancellation/refund process first.
- If the charge is unauthorised or you cannot reach IObit, contact your card issuer to request a chargeback or, for eligible card payments, use Section 75 protection.
- Keep all receipts and correspondence as evidence.
Post - Registered letter to IObit
- Prepare a registered letter to IObit, include the order reference and the request to Cancel and refund.
- Send to: IObit, Xi Di Er Road, 200235 Shanghai, China.
- Keep the registered mail proof and await IObit confirmation. Expect longer processing due to postal delays.
Cancel by reason
Moving abroad or change of use
If you move or stop using the service you may Cancel the subscription. Provide proof such as a change of address document or statement of no longer requiring the software. The applicable law is the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Price increase
If IObit raises the subscription price during a renewal, you may Cancel before the new price takes effect and request a refund for any pre-paid renewal time. Present the renewal notice or bank debit as proof. Refer to the Consumer Rights Act 2015 for contract fairness obligations.
Death of subscriber
For the death of the account holder, provide a copy of the death certificate and proof of your authority to act. Research includes a ComplaintsBoard case where a bereaved user reported an automatic bill. Use documentary proof and request refund and cancellation via Online Feedback or registered letter.
Legitimate grounds accepted by IObit (from research)
IObit accepts these refund grounds: failure to receive registration code if Lost Code page and support enquiry were not successful; unaware of auto-renewal and did not receive an auto-renew reminder; technical trouble not resolved after support troubleshooting; terminal technical problems left unsolved for 30 days. Provide screenshots, support tickets, order receipt and error logs as required. Where a specific law applies, use the Consumer Contracts Regulations 2013 or Consumer Rights Act 2015.
End of commitment / Subscription expiry
When a 1-Year licence ends, you may choose not to renew. Notify IObit to Cancel auto-renewal prior to the renewal date. If renewed and you wish to Cancel after renewal, request a refund under IObit s refund rules or pursue chargeback where appropriate.
Cooling-off and distance purchases
Under the Consumer Contracts Regulations 2013 you have a 14-day cooling-off right for online distance contracts. For digital downloads that begin immediately, the right is lost if you expressly consent to immediate performance. If you did not consent to immediate access, you may Cancel within 14 days. See Consumer Contracts Regulations 2013.
Negotiate or save
Before you cancel: negotiate
IObit s documented responses show support can offer an exchange to another IObit product or a full refund in accepted cases. There are no widely published specific retention discounts in the research. To ask for a retention offer, contact IObit via Online Feedback or the support form, state your issue, present your order number, and request either a price reduction for the next year or an alternative licence. Mention the 60-day Money Back Guarantee if within 60 days and the specific reason for dissatisfaction.
What cancelling saves you - math and cheapest real alternative
Example annual costs from UK listings:
- IObit Uninstaller 15 PRO (3-PC, 1-Year) - £14.99 per year - monthly equivalent: 14.99 / 12 = £1.25 per month
- IObit Advanced SystemCare Ultimate 18 (3-PC, 1-Year) - £18.99 per year - monthly equivalent: 18.99 / 12 = £1.58 per month
- Avast Cleanup - £27.49 per year or £2.29 per month
- Ashampoo WinOptimizer Pro 29 - £9.50 per year
If you switch from Avast Cleanup at £27.49 per year to IObit Advanced SystemCare at £18.99 per year you save 27.49 - 18.99 = £8.50 per year.
If you Cancel IObit Advanced SystemCare at £18.99 and choose Ashampoo at £9.50, you save 18.99 - 9.50 = £9.49 per year.
Legal protections and escalation
Key UK consumer laws
The main rules that protect UK consumers are the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act. For digital content and distance sales, see the Consumer Contracts Regulations 2013: text. The Consumer Rights Act 2015 and the updated Consumer Rights Act 2024 provide that services must be performed with reasonable care and skill and that unfair contract terms are unenforceable.
Cooling-off, refunds and auto-renewals
The Consumer Contracts Regulations 2013 provide a 14-day cancellation right for online purchases, except where the consumer has explicitly consented to immediate digital performance. The Competition and Markets Authority (CMA) treats hard-to-cancel subscriptions and unclear auto-renewal terms as potential unfair practices. If IObit does not provide required cancellation information, the cooling-off period can be extended by up to 12 months.
How to escalate if IObit refuses
First complain to IObit in writing and keep copies. If unresolved, seek help from Citizens Advice: Citizens Advice - cancelling a service. For card payments, consider Section 75 or chargeback via your card issuer. If the matter concerns regulated financial services, use the relevant ombudsman. For general UK guidance on cancelling goods or services see GOV.UK guide.
What to do after cancelling IObit
Save confirmations and receipts
Keep the support reply, refund confirmation and bank statements showing the refund. This is necessary for disputes or chargebacks.
Remove software and manage licences
Uninstall the product if you do not plan to use it. If you later want the licence restored after a successful troubleshooting exchange, follow the instructions in the support email.
Check data and account access
Request deletion of account data if you no longer want an account. Use the support form and keep the deletion confirmation. Retrieve any licence codes you need using IObit s Lost Code page prior to deleting an account.
Next steps and practical checklist
Follow this checklist to Cancel and secure a refund efficiently.
- Locate your order number and the email address used to buy the licence.
- Use the Lost Code page to retrieve licence codes if missing before contacting support.
- Contact IObit via Online Feedback or the support form and request Cancel and refund. Link: IObit FAQ.
- Quote the 60-day Money Back Guarantee if within 60 days or the specific refund ground from IObit s policy.
- Save all replies, ticket numbers and a screenshot of the bank debit.
- If you do not receive a reply within 48 hours, escalate to your card issuer for a dispute or Section 75 where applicable.
- If necessary, send a registered letter to IObit at: IObit, Xi Di Er Road, 200235 Shanghai, China and keep the registered delivery receipt.
Plans
IObit Advanced SystemCare Ultimate 18 (3-PC, 1-Year license)
£1.58
/ mois
Includes a 3-PC, 1-Year license and system optimisation plus security features
Includes a 3-PC
1-Year license and system optimisation plus security features
No commitment. Billoff helps you cancel or adjust your IObit subscription without hunting down every detail alone.
Pros & cons
Pros
Offers a 60-day Money Back Guarantee for direct purchases
Provides a Lost Code page to retrieve missing licence codes
Annual licences available at low GBP prices such as £14.99 and £18.99
Cons
Difficulties contacting a live support agent reported by users
Complaints about unexpected auto-renewal charges and refunds
Some refund exceptions require prior use of Lost Code or contact with support
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
Avast Cleanup
£2.29
/ mois
Focuses on automated maintenance and storage reclamation across platforms
Ashampoo WinOptimizer Pro 29
/ mois
Over 30 modules for in-depth system cleaning and privacy protection
CCleaner Professional
£1.66
/ mois
Longstanding cleaning tool with familiar interface and simple licence model
Countries where IObit is available
IObit is available in many countries. Here are several frequently cited markets:
United KingdomUnited StatesChina
Subscription & cancellation
What you should know about IObit subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
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