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We generate and send your cancellation letter to Just Done AI by registered mail
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Digital registered letter with receipt of acceptance
Subject : Cancellation of Just Done AI agreement
Step-by-step UK guide to cancel Just Done AI, request refunds, and protect your rights. Trustpilot rating 2.3/5 and exact cancellation steps.
| fastest method (name it + why) | Web account cancellation - log in and cancel in settings; immediate online confirmation and instant processing via the cancellation form |
| effective delay | Immediate confirmation in account; to avoid being charged you must cancel at least 24 hours before the end of the trial or subscription period |
| notice period | 24 hours before the end of the trial or current subscription period |
| cancellation fee (amount or 0) | 0 |
| minimum commitment | No minimum commitment published by Just Done AI |
| phone + hours | Not published by Just Done AI |
| postal address for registered letter | Just Done AI, 272 Bath Street, G2 4JR Glasgow, United Kingdom |
Just Done AI is a software-as-a-service platform that bundles 35+ AI content tools, a content humanizer, plagiarism checks and an AI chatbot aimed at creators, marketers and small businesses. The product offers a short introductory trial and monthly and annual subscriptions.
Key features advertised include 35+ AI tools, unlimited words on higher tiers, plagiarism checking, a Chrome extension and AI-powered content generation for social, web and documents.
| Headquarters | Limassol, Cyprus |
| Founded | 2022 |
| Employees | ~60 |
| Support | [email protected] |
| Legal / subscription terms | Subscription terms |
| Pricing page | Pricing and Special offer |
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Web (direct subscription) | Log in to your account, go to Settings > Subscription or Billing, follow cancellation prompts or use the cancellation form | 5-15 minutes | On-screen confirmation and confirmation email (screenshot recommended) | Easy |
| iOS (Apple App Store) | Cancel through Apple subscription management; deleting the app does not cancel | 5-10 minutes via Apple | Apple confirmation email and App Store subscription status | Medium |
| Android (Google Play) | Cancel via Google Play Store subscription management; uninstalling the app does not cancel | 5-10 minutes via Google Play | Google Play confirmation and email | Medium |
| Send a cancellation request to [email protected] and keep the sent message | Hours to days for reply | Outbox copy of email and any reply from support | Medium | |
| Post (registered letter) | Send a signed cancellation letter by registered post to the Glasgow postal address | 3-10 working days delivery | Proof of delivery receipt | Medium |
| Phone | No phone number publicly published by Just Done AI - phone cancellation not published | Not published by Just Done AI | Call log only if used | Hard |
Under the Consumer Contracts Regulations 2013 you have a 14-day cooling-off right for contracts concluded online or off-premises with a refund. The right ends if you gave express consent for immediate access to digital content and confirmed you lost the right to cancel. To exercise the right send a clear cancellation statement by email or registered post and keep proof of transmission.
Required proof documents: copy of cancellation statement, proof of sending (email sent copy or registered post receipt).
If the trader applies a contractual price increase that is not permitted by the terms, you may have a right to cancel. Just Done AI does not publish a list of accepted automatic price-increase termination grounds in its public subscription pages. Use written notice to contest an increase and keep copies.
Required proof documents: copy of notification of price increase from Just Done AI, your cancellation statement, payment records showing new charge.
If the subscriber dies the subscription can be ended by the estate or authorised representative. Just Done AI does not publish a dedicated death policy; follow the steps below and provide legal documentation.
Required proof documents: death certificate and proof of authority or executor identity, cancellation statement.
Just Done AI does not publish a relocation or change-of-circumstances cancellation policy. If moving prevents use, send a formal cancellation and supporting documents (for example proof of relocation) and request a refund under Consumer Rights where applicable.
Required proof documents: proof of relocation, cancellation statement and account details.
Just Done AI does not publicly list specific legitimate grounds it accepts. For any dispute use the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 to support a claim.
Legal references: Consumer Contracts Regulations 2013; Consumer Rights Act 2015.
Known retention pricing and offers from Just Done AI include a discounted monthly offer at £19.99 and an annual plan advertised at £9.99 per month billed annually (£119.88 per year). A 7-day introductory trial is billed at £2 and then auto-renews to a £39.99 monthly rate if not cancelled 24 hours before the trial end. If you want to keep access, ask support for the discounted rate by emailing [email protected] and reference the specific offer (for example "I would like the £19.99 retention rate"). There is no publicly published phone retention number. Keep any written confirmation.
Calculate annual costs and savings using published prices:
Cheapest real competitor from the competitors list: ATSpro at £49 per month, which equals £49 x 12 = £588.00 per year. Compared to Just Done AI annual plan at £119.88 per year, switching to Just Done AI annual saves £588.00 - £119.88 = £468.12 per year for a single-user context.
Key statutes: Consumer Contracts Regulations 2013 (14-day cooling-off right for online contracts) and Consumer Rights Act 2015 (services must be performed with reasonable care and skill; unfair terms not binding). The Competition and Markets Authority (CMA) has guidance on unfair auto-renewal practices.
Under the Consumer Contracts Regulations 2013 you can cancel within 14 days for a full refund unless you consented to immediate access to digital content and lost the right to cancel. Under the Consumer Rights Act 2015 a cancellation statement terminates future obligations and can extinguish payment liability to the extent set in regulations.
1) Complain in writing to Just Done AI using [email protected] and keep copies. 2) If unresolved, get help from Citizens Advice for next steps. 3) For qualifying card payments consider Section 75 or a chargeback via your card issuer. 4) Where a sector ombudsman applies use that body. The CMA treats hard-to-cancel subscriptions as a possible unfair practice; report a practice to the CMA if cancellation remains blocked.
After cancellation check your account Billing or Subscription page for the end date and any final charge. Keep the cancellation confirmation email or screenshot. If cancellation was made within the 24-hour window rule and charges still occur, document the charge and the cancellation evidence.
Request information about data retention from [email protected]. If you want to re-activate later you can sign up again; any promotional rates are not guaranteed upon re-subscription.
JustDone AI's public 'Refund rules' section is currently blank. Apple subscribers can request refunds via Apple's system; Google Play subscribers can request refunds via Google Play. For direct website purchases request refunds by emailing [email protected] in addition to [email protected]. A customer reported an agent named SUMMER confirmed a refund should be received around 14 business days but the customer reported delays beyond that timeframe. Keep all evidence when requesting a refund.
Use this checklist after you decide to cancel.
£2 for 7 days then £39.99 per month
/ mois
Full access to 35+ AI tools, content humanizer, plagiarism checks. Auto-renews to monthly plan if not cancelled 24 hours before trial end.
£19.99
/ mois
35+ AI tools, unlimited words, AI chatbot, Chrome Extension.
£9.99 (billed annually)
/ mois
Discounted annual subscription, Chrome extension, priority support, full feature access.
No commitment. Billoff helps you cancel or adjust your Just Done AI subscription without hunting down every detail alone.
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Just Done AI is available in many countries. Here are several frequently cited markets:
What you should know about Just Done AI subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Just Done AI subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.