Cancel Remini AI the easy way

Service overview

Remini AI is a cloud-based AI photo and video enhancement service provided by AI Creativity S.r.l., focused on improving low-quality and blurry images using machine learning models.

Main features

Features include turning facial photos into HD, repairing old photos, sharpening and unblurring images, and limited daily free enhancements with premium unlimited options behind subscription plans.

Who runs it

Remini AI is operated by AI Creativity S.r.l., part of the Bending Spoons group and headquartered in Milan, Italy.

Web cancellation

1. Open the purchase or renewal email you received from Remini or the billing provider.
2. Follow the link or instructions to manage your subscription or visit Remini Help Center pages referenced in the email.
3. Confirm cancellation through the web interface; save any confirmation message or email.

Cancel on iOS (Apple App Store)

1. Open the Remini app on your iPhone and tap the Settings icon.
2. Tap Manage subscriptions.
3. Scroll to the Base plan or the active Remini subscription and tap Unsubscribe or Cancel Subscription / Cancel Free Trial.
4. Apple handles the cancellation; Remini support cannot cancel App Store subscriptions for you.

Cancel on Android (Google Play or in-app)

1. Open the Remini app and tap the Settings icon.
2. Tap Cancel subscription and confirm cancellation.
3. Alternatively open the Google Play Store > Profile > Payments & subscriptions > Subscriptions > Remini > Cancel subscription.

Cancel by email or form

1. If you bought on the web or need a refund request, use Remini's refund request form: Remini refund request.
2. Provide purchase details, transaction ID and the reason for cancellation.
3. Save the confirmation or ticket number sent by Remini support.

Cancel by post

1. Write a clear cancellation statement including subscriber name, account email and order reference.
2. Send it by registered post to Remini AI, Via Tortona, 25, 20144 Milano, Italy and keep the delivery receipt.
3. Retain a copy for your records.

Phone

Remini AI has not published a phone cancellation route; do not rely on phone for cancellation unless you have a published phone number from Remini.

Moving abroad or relocation

Rule - Remini AI does not publish a specific relocation cancellation policy. You can cancel the active subscription using the standard methods above. Required proof - No relocation-specific proof is published by Remini AI.

Price increase

Rule - If Remini AI raises the price of a renewal, you may have rights under UK consumer law to reject the renewal and cancel. Required proof - a copy or screenshot of the price increase notice from Remini. Legal basis - Consumer Contracts Regulations 2013 and CMA guidance on renewals.

Death of the subscriber

Rule - Remini AI does not publish procedures for cancelling on grounds of the account holder's death. Required proof - Not published by Remini AI; typically providers require a death certificate and account proof but Remini does not list this.

Legitimate ground accepted by Remini AI

Rule - Remini's public documents list standard cancellation and refund paths but do not list a set of accepted 'legitimate grounds' such as prolonged illness or incapacity. Required proof - Not published by Remini AI.

End of commitment or package expiry

Rule - Subscriptions auto-renew. To end your commitment you must cancel before the renewal date by using the App Store, Google Play or Remini web instructions. Required proof - cancellation confirmation screen or email.

Cooling-off and statutory cancellation

Rule - For online purchases, the Consumer Contracts Regulations 2013 provide a 14-day cooling-off right for many contracts; digital content downloaded or streamed with your prior express consent may be excluded. Where applicable, Remini's refund policy also sets specific refund windows: 20 days for weekly and monthly plans, 60 days for yearly plans. Required proof - purchase receipt, date of purchase and any express consent to immediate digital access. Legal basis - Cooling-off rights under UK law.

Before cancelling: negotiate

Remini AI retention offers are not publicly detailed in the available documentation. There are no published examples of discounts or retention credits. To request a retention offer or refund use the official refund request form at Remini refund request and state your cancellation reason, the plan name and your preferred outcome.

What cancelling saves you

Compute yearly cost and savings from switching plans or cancelling.

Remini Pro Weekly plan - monthly price listed as £39.96. Annual cost shown as £479.52. Calculation: 39.96 x 12 = 479.52 => £479.52 per year.

Remini Lite Weekly plan - monthly price listed as £19.96. Annual cost shown as £239.52. Calculation: 19.96 x 12 = 239.52 => £239.52 per year.

Free plan - £0 per month => £0 per year.

Cheapest real alternative from competitors in research: AISure at £0 per month => £0 per year. Switching from Remini Pro to AISure saves: 479.52 - 0 = £479.52 per year.

Key UK consumer law

Relevant statutes include the Consumer Rights Act 2015 (services must be performed with reasonable care and skill) and the Consumer Contracts Regulations 2013 (14-day cooling-off for many online purchases). The CMA enforces fair subscription practices and Citizens Advice can help with consumer complaints.

Cooling-off and automatic renewal

The Consumer Contracts Regulations 2013 provide a 14-day cooling-off period for many online purchases; digital content is excluded if you gave express consent to immediate download or streaming. The UK law on renewal cooling-off rights is set out at the official legislation site: UK renewal cooling-off rights.

Refunds and time limits

Remini's published refund policy states: refunds are not automatic and valid charges are non-refundable except as provided. Refund request windows in Remini documentation are 20 days for weekly and monthly plans and 60 days for yearly plans. Refunds for App Store purchases must be requested from Apple; refunds for Google purchases within 48 hours must be requested from Google. See Remini Terms of Service and refund request page for formal procedure: Remini Terms of Service and Remini refund request.

Escalation steps

1. Complain to Remini first and keep records. 2. If unresolved, contact Citizens Advice for guidance. 3. For unfair renewal terms contact the Competition and Markets Authority (CMA). 4. For payments by credit card consider Section 75 or chargeback with your card issuer for qualifying transactions.

Check access and final billing

After cancellation you normally retain access until the end of the paid period. If you requested a refund and it is approved, Remini states refunds are credited to the original payment method and may take 5-10 business days to reflect. Once a refund is processed the subscription is downgraded to the Free Plan immediately.

Data and account

Remini does not publish a specific data-deletion path in the available help pages. To remove personal data request account deletion via Remini support or the refund-request form and save confirmation. Uninstalling the app does not cancel the subscription and does not delete your account.

Re-activation

You can re-subscribe at any time using the same store or web channel. Billing will restart according to the chosen plan's billing schedule.

Use this checklist after you decide to cancel Remini AI.

• Locate your original purchase receipt or renewal email and note the purchase date.
• If you purchased through Apple App Store, cancel inside your Apple subscriptions and keep the Apple cancellation screen or email.
• If you purchased through Google Play, cancel inside the Remini app or Google Play subscriptions and keep the confirmation email.
• If you purchased on the web, follow the cancellation link in your purchase or renewal email and save the confirmation.
• If you want a refund, submit a refund request within the published windows: 20 days for weekly/monthly plans or 60 days for yearly plans via Remini refund request.
• Do not rely on uninstalling the app to stop billing.
• If Remini does not resolve your issue, gather evidence and contact Citizens Advice or consider chargeback or Section 75 for qualifying card payments.