Monthly License (example low)
£8
/ mois
Covers up to 5 devices, monthly billing
Covers up to 5 devices
monthly billing
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
Cancel Tenorshare iAnyGo the easy way
We generate and send your cancellation letter to Tenorshare iAnyGo by registered mail
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Preview of your letter
PreviewSender
Recipient
Tenorshare iAnyGo
No. 12, Xinhe Street, Shibei District
266023 Qingdao China
Digital registered letter with receipt of acceptance
Subject : Cancellation of Tenorshare iAnyGo agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Tenorshare iAnyGo service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Tenorshare iAnyGo service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
- Tracked deliveryRegistered electronic mail
- Secure dataEncrypted and protected
- Compliant and effectiveUp-to-date legal template
Tenorshare iAnyGo
Step-by-step 2026 guide to cancel Tenorshare iAnyGo, refunds and rights in the UK. Trustpilot rating 4.7/5 and clear cancellation routes.
https://www.ianygo.com
Qingdao, China
Software Saas
Cancellation at a glance
| fastest method (name it + why) | Online support - Tenorshare Support Team via website chat or AI chat because cancellation is immediate via AI or within 24 hours for human support |
| effective delay | Immediate (via AI) or within 24 hours on weekdays (human support) |
| notice period | Prior to renewal date |
| cancellation fee (amount or 0) | 0 |
| minimum commitment | Not published by Tenorshare iAnyGo |
| phone + hours | Not published by Tenorshare iAnyGo |
| postal address for registered letter | Tenorshare iAnyGo, No. 12, Xinhe Street, Shibei District, 266023 Qingdao, China |
Cancel by reason
Cooling-off (14-day right to cancel)
Rule - Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 UK consumers have a 14-day statutory cooling-off period for online purchases of digital content. If you have not downloaded or used the digital content, you are entitled to cancel within 14 days for a full refund.
Required proof documents - order confirmation, date of purchase, evidence that the software was not downloaded or activated.
Applicable law - Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Downloaded or activated within cooling-off period
Rule - If the consumer downloads and activates iAnyGo and gave express consent that access would begin within the 14-day period, the right to cancel may be forfeited. This waiver must be explicit.
Required proof documents - explicit consent screenshot or checkbox in order confirmation, activation logs.
Applicable law - Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Price increase
Rule - If Tenorshare increases the price mid-contract in a way that is not permitted by the contract, you may have grounds to cancel for breach of contract.
Required proof documents - proof of original price and notice of price increase from Tenorshare.
Applicable law - Consumer Rights Act 2015.
Moving abroad or change of circumstances
Rule - Tenorshare does not publish a specific policy for moving address. If relocation prevents service use you must contact support and provide proof; acceptance is at vendor discretion.
Required proof documents - copy of new address confirmation or residency documents and the original order number.
Applicable law - Contract terms subject to Consumer Rights Act 2015.
Death of subscriber
Rule - Tenorshare does not publish a dedicated death-of-subscriber policy. Contact support with the death certificate and proof of administration to request account closure and potential refund; outcome is at vendor discretion.
Required proof documents - death certificate and proof of authority to act for the estate.
Applicable law - Contract law and Consumer Rights Act 2015.
Legitimate grounds accepted by Tenorshare
Rule - Tenorshare lists technical problems and quality issues as refundable circumstances under its 30-day Money Back Guarantee where customer cooperates with support.
Required proof documents - screenshots, log files, remote access permission or correspondence with Tenorshare Support Team showing attempted troubleshooting.
Applicable law - Consumer Rights Act 2015; Tenorshare's own refund terms at Refund Policy.
Negotiate or save
Before you cancel - negotiate
Retention offers - research shows no public record of standard retention offers from Tenorshare iAnyGo. If you want a discount or account change, contact the Tenorshare Support Team and request a retention offer or prorated plan change. Provide your order ID and explain the reason for cancellation to request a special rate or a one-off refund.
What cancelling saves - yearly calculation
Use concrete plan pricing from Tenorshare ranges and known competitor prices to compute yearly costs.
Tenorshare example monthly price: £12 x 12 = £144 per year.
Tenorshare example monthly price: £8 x 12 = £96 per year.
Tenorshare annual plan example: £35 per year (minimum annual price listed).
Cheapest competitor annual price: WooTechy iMoveGo annual £29.99.
Savings example - switching from Tenorshare monthly at £12 to WooTechy annual at £29.99 saves: £12 x 12 = £144; £144 - £29.99 = £114.01 saved per year.
Savings example - switching from Tenorshare annual £35 to WooTechy annual £29.99 saves: £35 - £29.99 = £5.01 saved per year.
Competitor cheapest monthly price listed: Foneazy MockGo monthly £12.95.
Legal protections and escalation
Key UK laws
Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 - gives a 14-day cooling-off right for online purchases of digital content unless the content was downloaded or the consumer gave express consent to immediate supply.
Consumer Rights Act 2015 - services must be performed with reasonable care and skill; unfair contract terms are not binding.
Auto-renewal and enforcement
The Competition and Markets Authority (CMA) treats unclear auto-renewal terms or hard-to-cancel subscriptions as potential unfair practices. If you believe Tenorshare used unclear renewal terms, complain to Tenorshare first and then seek advice from Citizens Advice or escalate.
Escalation route
Step 1 - complain to Tenorshare Support Team and save correspondence.
Step 2 - if unresolved, get help from Citizens Advice or use chargeback via your card issuer or Section 75 for qualifying card payments.
Step 3 - if the payment was via Apple or Google, contact Apple or Google because they handle billing for App Store and Play Store purchases.
Next steps and practical checklist
Use the checklist below to prepare, cancel and follow up on your Tenorshare iAnyGo subscription.
- Locate your order ID, purchase email and payment method.
- Decide cancellation channel: Support chat, email [email protected], App Store or Google Play.
- If using Support Team, request written confirmation and keep the chat transcript.
- If using Apple or Google, take screenshots of the cancelled subscription and keep the confirmation email.
- If you want a refund, request it within 30 days and provide required troubleshooting logs if refund reason is technical.
- Send a Recorded Delivery letter to Tenorshare iAnyGo, No. 12, Xinhe Street, Shibei District, 266023 Qingdao, China if you prefer postal proof.
- If cancellation fails, prepare to contact your card issuer for chargeback or Section 75 where applicable.
Plans
Monthly License (example high)
£12
/ mois
Covers up to 5 devices, monthly billing
Covers up to 5 devices
monthly billing
Quarterly License (3 months)
£6.67
/ mois
Covers up to 5 devices, billed every 3 months
Covers up to 5 devices
billed every 3 months
Annual License
£2.92
/ mois
Covers up to 5 devices, one year access
Covers up to 5 devices
one year access
Lifetime License
Not applicable
/ mois
Perpetual license for one-time payment (example low)
Perpetual license for one-time payment (example low)
No commitment. Billoff helps you cancel or adjust your Tenorshare iAnyGo subscription without hunting down every detail alone.
Pros & cons
Pros
Supports both iOS and Android virtual location change and desktop control on Windows and macOS
Offers multiple license types including monthly, quarterly, annual and lifetime options
30-day Money Back Guarantee for eligible refundable circumstances
Cons
Official GBP pricing is not always listed on Tenorshare website and may vary by currency and promotion
Purchases made through Apple App Store or Google Play require cancellations and refunds via those stores
Some Trustpilot reviews cite billing and refund disputes
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
WooTechy iMoveGo
£14.99
/ mois
Offers flexible movement simulation with joystick control for a realistic experience.
EaseUS MobiAnyGo
£14.95
/ mois
Focuses on providing a straightforward one-click solution for changing location and planning routes.
Foneazy MockGo
£12.95
/ mois
Excels in simulating natural movement along real roads and paths with a joystick feature and GPX file import.
Subscription & cancellation
What you should know about Tenorshare iAnyGo subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Tenorshare iAnyGo subscription, whichever payment method you use.
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