ReiBoot (iOS)
£24.95
/ mois
Free enter/exit recovery mode and fix various common iOS stuck issues
Free enter/exit recovery mode and fix various common iOS stuck issues
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
Cancel Tenorshare the easy way
We generate and send your cancellation letter to Tenorshare by registered mail
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Preview of your letter
PreviewSender
Recipient
Tenorshare
Crown Way
CF14 3UZ Cardiff United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of Tenorshare agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Tenorshare service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Tenorshare service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
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Tenorshare
How to cancel Tenorshare subscriptions in the UK, get refunds and protect your rights. Step-by-step methods for web, iOS, Android and postal cancellation.
https://www.tenorshare.com
Cardiff, United Kingdom
Software Saas
Cancellation at a glance
| Item | Value |
|---|---|
| Fastest method (name it + why) | Web chat - Tenorshare AI Online Support or human support team; immediate chat confirmation or support response per Tenorshare guidance |
| Effective delay | Immediate (chat confirmation) or cancellation effective from time of notification |
| Notice period | Not published by Tenorshare |
| Cancellation fee | 0 |
| Minimum commitment | Not published by Tenorshare |
| Phone + hours | Not published by Tenorshare |
| Postal address for registered letter | Tenorshare, Crown Way, CF14 3UZ Cardiff, United Kingdom |
Cancel by reason
Moving / relocation
If you move country and the product is unusable because of geographic restriction, submit evidence such as proof of new address (utility bill) and your order details to [email protected]. Tenorshare handles cancellation requests via support and may consider a refund per their policy. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Price increase
If Tenorshare raises the subscription price for an ongoing contract and you do not accept the new price, you can cancel. Provide the renewal notice or charge showing the higher price plus your order number when contacting Tenorshare. Applicable law: Consumer Rights Act 2015 - unfair contract terms principle and Consumer Contracts Regulations 2013 for changes to pre-contract information.
Death of subscriber
For death of the account holder, send a copy of the death certificate and proof of account relationship to [email protected]. Tenorshare may cancel the subscription once identity and entitlement are verified. There is no specific Tenorshare-published rule; use the support channel for verification.
Legitimate ground and Tenorshare-accepted reasons
Tenorshare accepts cancellation applications and will refund if a platform or Tenorshare error caused an unwanted renewal. Provide screenshots of cancellation confirmation or payment receipts claimed in error. Tenorshare offers a 30-day Money Back Guarantee for refundable circumstances; refunds beyond 30 days are not promised. See Tenorshare refund policy: Refund policy.
End of commitment
If your subscription was annual and the term expires, cancellation takes effect from the notification time. To stop auto-renewal before the next billing date, cancel via the original purchase channel (website chat, Google Play or Apple). Applicable law: Consumer Contracts Regulations 2013.
Cooling-off rights
If you bought online in the UK, you have a 14-day cooling-off right under the Consumer Contracts Regulations 2013 for distance contracts. For digital content, the right can end if you expressly consent to immediate download or use. For subscription contracts the Consumer Rights Act 2024 provides initial cooling-off and renewal cooling-off rights; cancellation takes effect from the time you notify the trader. See Consumer Contracts Regulations 2013 and Consumer Rights Act 2024 - cooling-off rights.
Negotiate or save
Before cancelling - ask for retention offers
Research shows no publicised standard retention offers from Tenorshare. To request a retention offer, open the AI Online Support chat or email [email protected] and state your cancellation intent, your order number and ask if a discount, extended licence term or alternative product is available. Save any offer in writing. Tenorshare support has authority to confirm cancellations and refunds when errors occur.
What cancelling saves you - yearly calculations
Below are year costs for representative Tenorshare plans using published prices in GBP.
- ReiBoot (iOS) monthly £24.95 - annual equivalent: £24.95 x 12 = £299.40. Annual plan price: £86.55. Saving by buying annual instead of monthly: £299.40 - £86.55 = £212.85 per year.
- ReiBoot for Android annual £49.99. If customer would otherwise pay monthly £9.95 x 12 = £119.40; saving buying annual: £119.40 - £49.99 = £69.41 per year.
- UltData for iOS annual £153.17. Monthly at £45.95 x 12 = £551.40; saving buying annual: £551.40 - £153.17 = £398.23 per year.
Cheapest real alternative for basic recovery tasks is to use built-in or vendor tools at no cost. Example alternative: Apple support tools and iCloud backups - price £0. Use these free options if they meet your needs.
Legal protections and escalation
Key United Kingdom consumer law
Primary laws are the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act (2024). The Consumer Contracts Regulations 2013 provide a 14-day cooling-off period for distance contracts. The Consumer Rights Act 2015 enforces services to be performed with reasonable care and skill and restricts unfair contract terms. See the statute text: Consumer Contracts Regulations 2013 and Consumer Rights Act 2024 - cooling-off rights.
Auto-renewal and hard-to-cancel subscriptions
The CMA treats unclear renewal terms and hard-to-cancel subscriptions as potential unfair practices. If Tenorshare does not provide clear renewal information or an easy cancellation path, you may raise a complaint with Citizens Advice and ask for escalation. For card payments you can also use Section 75 or request a chargeback through your card issuer when qualifying.
How to escalate a complaint
First complain to Tenorshare using their support channels and keep written proof. If unresolved, contact Citizens Advice for next steps. For qualifying credit card payments consider Section 75 or seek a chargeback from your bank. There is no specific ombudsman for software subscriptions; use Citizens Advice for guidance on escalation routes.
Next steps and practical checklist
Follow this checklist to cancel and record evidence.
- Locate your order number (format T1231231231231231231) or app store order ID (GPA... or Apple receipt).
- Contact Tenorshare via online support and request cancellation; save chat transcript.
- If bought on Apple, cancel in iOS Settings > Subscriptions and save the cancellation screen.
- If bought on Google Play, cancel in Play Store > Subscriptions and save the confirmation.
- If requesting a refund, submit evidence within 30 days for Money Back Guarantee per Tenorshare policy and keep all receipts: Refund policy.
- If you are charged after cancellation, collect bank statement evidence and file a support ticket referencing your cancellation proof.
- Consider sending a registered letter to Tenorshare, Crown Way, CF14 3UZ Cardiff, United Kingdom if digital routes fail.
Plans
ReiBoot for Android
£9.95
/ mois
UltData for iOS
£45.95
/ mois
No commitment. Billoff helps you cancel or adjust your Tenorshare subscription without hunting down every detail alone.
Pros & cons
Pros
Large product range covering iOS, Android, Windows and macOS tools
Published refund policy with a 30-day Money Back Guarantee for refundable circumstances
Multiple purchase channels including direct website and app stores
Cons
Refunds are limited to specific refundable circumstances and 30-day window
Support phone number and working hours are not publicly published
Auto-renewal settings and notice periods are not clearly published on Tenorshare pages
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
Apple built-in tools
£0
/ mois
Native device recovery and backup features provided free for iOS users
Google Play subscriptions management
£0
/ mois
Subscription management via Google Play with immediate cancellation
Microsoft support - Windows tools
£0
/ mois
Built-in Windows recovery and restore tools at no cost
Subscription & cancellation
What you should know about Tenorshare subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Tenorshare subscription, whichever payment method you use.
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