Cancel TotalAdBlock the easy way

Product overview

TotalAdBlock is an ad blocking software and browser extension set marketed to stop unwanted ads, pop-ups, trackers and dangerous websites, aiming to reduce data use and increase battery life.

Main features

Features listed in app store entries include Safari ad blocking, web annoyance blocking, social media tracking blocking, cookie warning blocking and dangerous website blocking.

Who runs it

TotalAdBlock is operated by Total Security Limited, a company founded in 2016 and headquartered in Fareham, United Kingdom. It is owned by System1, Inc.

Web - cancel via online account

1. Go to the TotalAdBlock website and log into your account.
2. Select My Subscriptions or My Services in the control panel.
3. Locate the active subscription and choose Disable Auto-Renewal or Cancel.
4. Save or capture the on-screen confirmation. Expect immediate effect in the portal.
5. If eligible for refund, submit a refund request via the support pages: official refund page.

iOS / App Store

1. Open Settings on your iPhone or iPad, tap your name, then Subscriptions.
2. Select TotalAdBlock and choose Cancel Subscription.
3. To request a refund, use Apple App Store refund flows. TotalAdBlock requires App Store purchases to be refunded via Apple.

Android / Google Play

1. Open Google Play Store, tap your profile, then Payments and Subscriptions, then Subscriptions.
2. Select TotalAdBlock and Cancel subscription.
3. Request refunds through Google Play's refund process; TotalAdBlock instructs store purchases to use the store refund rules.

Phone

1. Call support at 833-386-3341.
2. State your account details and request cancellation or withdrawal.
3. Ask for a reference number and confirm whether you are eligible for a refund.

Email

1. Email [email protected] or [email protected] with your account email, purchase date and request to cancel.
2. Keep the sent email and any reply as proof.

Post

1. Write a signed letter to Total Security Limited, 16-18 Barnes Wallis Road, Segensworth, Fareham, Hampshire, PO15 5TT, stating you withdraw from the agreement and request cancellation.
2. Send by tracked or registered post and keep proof of postage.
3. Allow up to 14 calendar days for the company to refund prepaid amounts if you are within the cooling-off period.

Moving abroad or changing country of residence

If you move outside the service area and the subscription cannot be used, provide a copy of utility bill or change-of-address documentation and a request to cancel. TotalAdBlock does not publish an automatic pro-rata rule; request a refund and include proof of move.

Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 for right to withdraw when services were sold online and not fully performed.

Price increase

If TotalAdBlock increases the subscription price mid-term, you may cancel if the change was not explicitly accepted at sign-up. Provide the notification you received and your subscription confirmation.

Applicable law: Consumer Rights Act 2015 and CMA guidance on unfair contract terms.

Death of the subscriber

Send a copy of the death certificate and the account holder details to [email protected] and request cancellation. The company must accept written notification; refunds depend on timing and plan terms.

Applicable law: Consumer Rights Act 2015 for fair treatment of contractual parties.

Legitimate ground accepted by TotalAdBlock

Research lists acceptance of withdrawal requests and refund requests within the 30-day money-back guarantee for annual plans and 14 days for monthly plans. To support a legitimate ground, provide account email, proof of purchase and the reason in writing to [email protected] or [email protected].

Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

End of commitment

When a fixed-term annual contract ends, do nothing and the subscription will not renew if you have disabled auto-renewal; if it would renew automatically, disable auto-renewal via the online portal before renewal date.

Applicable law: CMA guidance on clear auto-renewal terms.

Cooling-off (14-day right to withdraw)

You have a 14 calendar day cooling-off period under the Consumer Contracts Regulations 2013 to withdraw from contracts concluded online. Notify TotalAdBlock by email, phone or post within 14 days. If the service started with your express consent and performance began, a proportionate charge may apply. If you withdraw, refunds must be processed within 14 calendar days of receiving your notice.

Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Before you cancel: negotiate

There are no specific retention offers publicly documented in the research. TotalAdBlock uses promotional pricing for first billing periods and may offer promotional or renewal pricing per account. To ask for retention options: contact support by phone at 833-386-3341 or email [email protected], explain you wish to cancel and request any available discount or a lower-rate plan. Record any offer in writing before accepting.

What cancelling saves you - concrete yearly math

Use these real plan prices to calculate yearly costs and savings.

• Monthly Plan: £2.99 per month x 12 = £35.88 per year.
• Annual Plan: £29.99 per year.
• Biennial Plan: £49.99 every 24 months = £24.99 per year (equivalent monthly £2.08).
• Total Adblock Annual 2025 (App Store): £47.90 per year.
• Total Adblock Premium (App Store): £45.99 per year.

Example savings if you cancel an annual App Store purchase and switch to the company annual plan: £47.90 - £29.99 = £17.91 saved per year. Example saving if you cancel a monthly plan and switch to the annual plan: £35.88 - £29.99 = £5.89 saved per year.

Cheapest real alternative: using free blockers such as uBlock Origin costs £0 per year, saving between £29.99 and £47.90 depending on your current plan.

Key UK laws protecting you

The main laws are the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The incoming Digital Markets, Competition and Consumers (DMCC) Act 2025 introduces additional rules on trial reminders and clearer subscription terms.

Cooling-off and refund deadlines

The Consumer Contracts Regulations 2013 provide a 14 calendar day right to withdraw for online contracts. If you withdraw within 14 days, the company must refund within 14 calendar days of receiving your notice. For digital content, if you requested immediate access and download began with your consent, the cooling-off right may be limited and a proportionate charge can apply.

Escalation steps

If TotalAdBlock will not resolve your cancellation or refund: first send a formal complaint to the trader. Next seek help from Citizens Advice for guidance and complaint templates. For payment disputes, consider a Section 75 claim or a chargeback through your card issuer if the payment qualifies. The Competition and Markets Authority (CMA) monitors unfair auto-renewal and hard-to-cancel subscriptions.

Confirm access and subscription end date

After cancellation check your online account and email for a confirmation of cancellation and the subscription end date. Keep the cancellation confirmation for 12 months.

Final billing and refunds

If you cancel within the stated refund windows you are eligible: 30 days for an annual subscription money-back guarantee or 14 days for monthly subscriptions if within TotalAdBlock refund policy. For withdrawals under Consumer Contracts Regulations, refunds are due within 14 calendar days of notice. App Store or Google Play purchases require refunds via the respective stores.

Data and re-activation

Your account data may remain on TotalAdBlock systems. To fully delete your account request account deletion by emailing [email protected]. To re-activate, sign in and follow purchase steps; any promotional first-period pricing may no longer apply.

Follow this checklist to ensure the cancellation is effective and you preserve rights to refunds.

• Log into your account and disable auto-renewal or cancel via My Subscriptions.
• If you purchased via App Store or Google Play, cancel via the store and request refunds through the store.
• If you contact support, use 833-386-3341 or email [email protected] and keep copies of all communications.
• If sending a registered letter, use: Total Security Limited, 16-18 Barnes Wallis Road, Segensworth, Fareham, Hampshire, PO15 5TT. Keep proof of postage.
• If within 14 days of purchase, state you are exercising your cooling-off rights under the Consumer Contracts Regulations 2013.
• If eligible, request refund and note the company must refund within 14 calendar days of notice for cooling-off cases.