Cancel TradingView the easy way

Overview

TradingView is a cloud-based charting and social platform for traders and investors offering real-time market data, technical indicators, alerts, and idea sharing across stocks, crypto, forex, indices and commodities.

Core features

Key features include interactive charts, a public ideas stream, custom Pine scripts, price alerts, multiple chart layouts and mobile apps for iOS and Android.

Company facts

Website cancellation (web)

1. Sign in to your account at TradingView.
2. Go to Settings and billing then Subscriptions.
3. Click Cancel or Cancel trial and follow on-screen prompts.
4. Keep the on-screen confirmation and any confirmation email as proof of cancellation.

iOS cancellation

1. Open Settings on your iPhone and tap your Apple ID.
2. Choose Subscriptions, find TradingView and tap Cancel Subscription.
3. Apple handles refunds and confirmations; TradingView cannot cancel App Store purchases on your behalf.
4. Save Apple's confirmation email as proof.

Android / Google Play cancellation

1. Open Google Play Store, tap your profile, then Payments and subscriptions then Subscriptions.
2. Select TradingView and Cancel subscription.
3. Google may allow refund requests; TradingView can assist for Google Play purchases in some cases as noted in their support pages.
4. Save Google Play confirmation.

Phone, email, post

1. TradingView does not publish phone cancellation details; phone cancellation is not available from official documentation.
2. For refunds or exceptional requests submit a Support request via the TradingView Help Center or use a registered letter to TradingView, 10 Queen Street Place, EC4R 1AG London.
3. Record any support ticket number or proof of posting to prove your request.

Official cancellation help pages: Cancel free trial, Cancel website subscription, Refunds and paid subscriptions.

Cooling-off (14 day right)

If you bought a subscription online you have a 14 day cancellation right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. To exercise it inform TradingView of your decision to cancel within 14 days and request a refund for prepayments where applicable.

Required proof documents: account ID, order number, date of purchase, screenshot or copy of your cancellation message. Law: Consumer Contracts Regulations 2013 - legislation.gov.uk.

Annual renewal within 14 days

TradingView states you can request a refund within 14 days of the automatic renewal of an annual subscription plan. Provide the yearly invoice and renewal date as proof.

Required proof documents: annual invoice, renewal confirmation email, account username. Reference: TradingView refund page Annual renewal refunds.

Price increase

If TradingView raises the price mid-contract, you may be able to cancel without penalty if the increase materially changes your contract. Provide the notice of price increase and your subscription invoice as proof. Legal basis: Consumer Rights Act 2015 protections on contract fairness.

Death of subscriber

If the account holder dies provide a death certificate and proof of relationship. TradingView does not publish a standard process, so contact Support with documentation. Applicable law: Consumer Rights Act 2015 for fair treatment of consumers' estates.

Legitimate ground and specific circumstances

TradingView states they consider specific user circumstances and can issue refunds aligned with those circumstances. Examples include accidental double purchase or technical inability to access paid features. Required proof: payment receipts, account activity logs, screenshots. Law references: Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.

End of commitment

If you purchased an annual plan you remain committed for 12 months unless TradingView agrees otherwise. For monthly plans there is no minimum term beyond the paid month. Required proof: subscription invoice and billing cycle details.

Before you cancel - how to ask for retention offers

TradingView does not publish standard retention discounts, but their support pages state that they consider specific circumstances and can issue refunds. To request a better price contact Support via the Help Center and reference your account, current plan and desired outcome. Ask explicitly for a promotional code or downgraded plan and include proof of competing offers if relevant.

What cancelling saves - yearly math

Compute annual cost savings by cancelling an annual plan and switching to a cheaper alternative. Examples using TradingView prices:

• Essential annual: £155.40 per year (calculation: £12.95 x 12 = £155.40).
• Plus annual: £359.40 per year (calculation: £29.95 x 12 = £359.40).
• Premium annual: £719.40 per year (calculation: £59.95 x 12 = £719.40).
• Ultimate annual: £2399.40 per year (calculation: £199.95 x 12 = £2399.40).

Cheapest real alternative from our competitor list: Nydar annual £360.00 per year.

Example savings if you cancel TradingView Premium annual and switch to Nydar: £719.40 - £360.00 = £359.40 saved per year.

Key UK consumer law

Relevant laws: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. The Digital Markets, Competition and Consumers Act 2024 also applies to unfair subscription practices. Cooling-off is 14 days for distance contracts under the Consumer Contracts Regulations 2013.

Rights on digital services

If you begin streaming or downloading digital content and you gave express consent to start immediately, the 14 day cancellation right may be lost for that supply. Keep evidence of when service access began if you will claim a refund.

How to escalate

Step 1: Complain to TradingView via their Support Center and keep ticket references. Step 2: If unresolved get advice from Citizens Advice or complain to the Competition and Markets Authority if you suspect unfair auto-renewal practices. Financial Ombudsman Service may handle disputes if they involve financial services. For card payments consider Section 75 or a card issuer chargeback where eligible.

Confirm access and final billing

After cancellation check your account Subscriptions page for end date and save any confirmation email or on-screen message. For annual plans you may retain access until the paid period ends unless a refund is issued. Monitor bank or card statements for final charges.

Data and account preservation

Export any saved charts, scripts or private ideas before cancellation. TradingView stores public ideas indefinitely but you should export user-created Pine scripts and chart layouts to avoid data loss.

Re-activation

You can re-subscribe at any time from your account. If you cancelled an annual plan and received a pro-rata refund, review the renewal options and promotions on the official pricing page before re-activating: TradingView pricing.

Use this checklist to complete cancellation and preserve your rights.

• Sign in to TradingView and cancel via Settings and billing -> Subscriptions; save the confirmation screen.
• If purchased via App Store or Google Play cancel in the respective store and save the confirmation email.
• If you want a refund for an annual renewal within 14 days prepare your renewal invoice and request a refund via TradingView Support.
• Export charts, Pine scripts and watchlists before access is removed.
• If you paid by card and TradingView refuses a lawful refund, prepare to contact your card issuer for chargeback or Section 75 where applicable.
• Keep copies of all correspondence and any Support ticket numbers for escalation.