7-day Trial
£39.99
/ mois
7-day trial for £1.99, then automatically renews to a £39.99 monthly subscription unless cancelled.
7-day trial for £1.99
then automatically renews to a £39.99 monthly subscription unless cancelled.
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
Cancel Zoom Convert the easy way
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Preview of your letter
PreviewSender
Recipient
Zoom Convert
72 Hammersmith Road
W14 8TH London United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of Zoom Convert agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Zoom Convert service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Zoom Convert service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
- Tracked deliveryRegistered electronic mail
- Secure dataEncrypted and protected
- Compliant and effectiveUp-to-date legal template
Zoom Convert
Step-by-step guide to cancel Zoom Convert in the UK, refunds, and your rights under UK law. Includes costs, alternatives and escalation paths.
https://zoom.us
London, United Kingdom
Software Saas
Cancellation at a glance
| fastest method (name it + why) | Website - cancel in your subscriber account; cancellation takes effect immediately and stops future renewals |
|---|---|
| effective delay | Immediate (0 days); service remains active until the end of the paid period |
| notice period | 0 days - no advance notice required; subscription ends at end of paid period |
| cancellation fee (amount or 0) | £0 |
| minimum commitment | 7-day trial for £1.99 then rolling monthly at £39.99 |
| phone + hours | Not published by Zoom Convert |
| postal address for registered letter | Zoom Convert, 72 Hammersmith Road, W14 8TH London, United Kingdom |
What is Zoom Convert
Core service
Zoom Convert is a software-as-a-service focused on file conversion and related conversion APIs for businesses and professionals who need fast format changes and document workflows. The company offers a short low-cost trial which then renews to a monthly subscription.
Who uses it
Zoom Convert targets professionals with major file conversion needs, business document managers and website owners seeking to convert visitors into customers.
Company facts
| Legal name | CONVERT ZOOM, LLC |
|---|---|
| Headquarters | Orlando, United States |
| Founded | 2014 |
| Employees | 1-10 |
| Trial model | 7-day trial for £1.99 then £39.99 monthly |
Read Zoom Convert terms at https://zoomconvert.com/terms-of-service and developer API details at https://zoomconvert.com/conversion-api.
How to cancel Zoom Convert
| method | steps summary | estimated time | proof obtained | difficulty (Easy/Medium/Hard) |
|---|---|---|---|---|
| Web | Log in to subscriber account - Account or Subscription area - Select Cancel - Confirm | Immediate | On-screen confirmation or not published by Zoom Convert | Easy |
| iOS (Apple App Store) | Cancel via Apple Settings - Settings - [Your Name] - Subscriptions - ZoomConvert - Cancel | Not published by Zoom Convert | Apple subscription confirmation email | Medium |
| Android (Google Play) | Cancel via Google Play Store - Menu - Subscriptions - ZoomConvert - Cancel | Not published by Zoom Convert | Google Play subscription confirmation | Medium |
| Phone | No published cancellation by phone | Not published by Zoom Convert | Not published by Zoom Convert | Hard |
| Not published - contact details not published by Zoom Convert | Not published by Zoom Convert | Not published by Zoom Convert | Medium | |
| Post | No cancellation process published by post | Not published by Zoom Convert | Registered post receipt | Hard |
Web cancellation (recommended)
- Sign in to your subscriber account on Zoom Convert.
- Open the Account or Subscription area and find the active subscription.
- Choose the cancellation option and confirm the cancellation in the interface.
- After confirming you should see that the subscription is cancelled; future renewals stop. Service continues until the end of the paid period.
iOS cancellation (Apple App Store)
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top, then Subscriptions.
- Find ZoomConvert and tap Cancel Subscription.
- Apple processes the cancellation; contact Apple support for refunds. Zoom Convert cannot cancel App Store subscriptions.
Android cancellation (Google Play)
- Open the Google Play Store app on your Android device.
- Open the menu, choose Subscriptions, select ZoomConvert and tap Cancel.
- Google Play processes the cancellation; for refunds use Google Play refund procedures.
Phone, email and post
Zoom Convert does not publish a phone cancellation process. There is no published support email for cancellations, and postal cancellation steps are not published. If you need to use post, send a registered letter to Zoom Convert, 72 Hammersmith Road, W14 8TH London, United Kingdom and keep the proof of postage.
Cancel by reason
Moving - change of address
If you cannot use the service because you move and the service is location-dependent, provide proof of new address such as a utility bill or tenancy agreement. Zoom Convert does not publish a specific moving policy; use standard proof documents when requesting cancellation.
Applicable law: Consumer Rights Act 2015 for service performance.
Price increase
If Zoom Convert increases the price for your existing subscription mid-contract, you have the right to cancel if the price rise is material. Provide the notification you received and the date of the increase when requesting cancellation.
Applicable law: Consumer Rights Act 2015; escalate to Citizens Advice or CMA if the rise appears unfair.
Death of the subscriber
To cancel on grounds of death, provide an official death certificate and proof of your authority (executor or next of kin). Zoom Convert has not published a dedicated process; supply these documents to their support channel and request account closure and refund where applicable.
Applicable law: Common contract termination principles and Consumer Rights Act 2015.
Legitimate ground (service not provided with reasonable care and skill)
If the service is not performed with reasonable care and skill, you can ask for repair, replacement, price reduction or final cancellation under the Consumer Rights Act 2015. Provide examples, timestamps and copies of work you asked Zoom Convert to perform.
Applicable law: Consumer Rights Act 2015.
End of commitment
For rolling monthly subscriptions the contract ends at the end of the paid period after cancellation. For the trial model, the 7-day trial at £1.99 ends after seven days and then the contract rolls to monthly at £39.99 unless cancelled before renewal.
Applicable law: Contract terms and the Consumer Contracts Regulations 2013 for distance contracts where relevant.
Cooling-off (14 days and subscription cooling-off rights)
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you normally have a 14-day cancellation period for distance contracts, with refunds. However, digital content that is supplied immediately after the consumer gives express consent and acknowledges loss of the right to cancel is excluded. The Digital Markets, Competition and Consumers Act 2024 introduces additional cooling-off rights for subscription contracts and renewal periods; cancellations under that Act may extinguish consumer liability for payments.
Applicable law: Consumer Contracts Regulations 2013 and Digital Markets, Competition and Consumers Act 2024.
Negotiate or save
Before you cancel: negotiating with Zoom Convert
Research shows no published retention offers from Zoom Convert. There are no verified reports of specific discount codes or retention credits. If you want to attempt retention, contact support through your account, explain why you are leaving and request a discount or a pause. Use a short message such as: 'I want to cancel because of the price. Are any retention offers available to reduce my monthly fee from £39.99?' Keep any written reply as proof.
What cancelling saves you - math
Zoom Convert monthly price after trial: £39.99. Annual cost calculation: £39.99 x 12 = £479.88 per year.
Cheapest real alternative from our competitor list: Plaud AI at £18.75 per month. Plaud AI annual price listed: £224.99 per year.
Yearly saving by switching from Zoom Convert to Plaud AI: £479.88 - £224.99 = £254.89 per year.
Other comparator prices: Descript £26.00 monthly (annual equivalent £312.00), MediaMind £19.99 monthly (annual equivalent £239.88). Use these numbers when deciding whether to switch.
Legal protections and escalation
Key UK laws and regulator
Primary laws: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and Consumer Rights Act 2015. The Competition and Markets Authority (CMA) oversees unfair contract terms and problematic auto-renewals. See the 2013 Regulations at legislation.gov.uk/2013/3134 and cooling-off rights added in the 2024 Act at legislation.gov.uk/2024.
Cooling-off and digital content exception
The 14-day cooling-off period under the Consumer Contracts Regulations 2013 applies to online contracts. If you gave express consent for immediate digital content delivery and acknowledged the loss of the right to cancel, the cancellation right may be lost. The Digital Markets, Competition and Consumers Act 2024 introduces additional subscription cooling-off protections for consumers.
Escalation path
1. Complain to the trader in writing and keep copies. 2. If unresolved, seek help from Citizens Advice. 3. If payment was by credit card and over £100, consider Section 75 or contacting your card issuer for chargeback. 4. Report suspected unfair auto-renewal practices to the CMA and local Trading Standards.
What to do after cancelling Zoom Convert
Download and keep converted files
After cancelling, download all files you need. If you cannot access files after cancellation contact support with order IDs and timestamps. Some user reports indicate files were withheld until a review was posted; keep confirmation screenshots and communicate in writing.
Final billing and refunds
After cancellation you will not be billed for future periods. Zoom Convert states there are no automatic refunds after a charge; refunds are issued only if the provider agrees or if required by law. For subscriptions bought via the App Store or Google Play, request refunds through those platforms. For card disputes, contact your card issuer.
Re-activation and data deletion
You can re-subscribe at any time using the normal sign-up flow. To request account deletion or data removal, see Zoom Convert terms at https://zoomconvert.com/terms-of-service and request removal via your account interface or support channel. Keep copies of all correspondence.
Next steps and practical checklist
Follow this checklist to cancel and protect yourself:
- Sign in and cancel via your Zoom Convert account to stop renewals.
- If subscribed via Apple, cancel in Settings - Subscriptions on your iOS device.
- If subscribed via Google Play, cancel in the Google Play Store app subscriptions area.
- Download and archive all converted files immediately.
- Take screenshots of cancellation confirmations and saved billing receipts.
- If you want a refund, request one from Zoom Convert in writing; if purchased via App Store or Google Play, request refunds via those platforms.
- If you were charged after cancellation or misled, contact your card issuer for chargeback or Section 75 claim if applicable.
- Keep the registered post receipt if you send a letter to Zoom Convert, 72 Hammersmith Road, W14 8TH London, United Kingdom.
Plans
Monthly
£39.99
/ mois
Monthly rolling subscription at £39.99 per month after the trial period.
Monthly rolling subscription at £39.99 per month after the trial period.
No commitment. Billoff helps you cancel or adjust your Zoom Convert subscription without hunting down every detail alone.
Pros & cons
Pros
Simple, fast interface for one-time file conversions.
Efficient for quick conversions when a single conversion is needed.
Provides a developer API for integration with workflows.
Cons
Low-cost trial (e.g. £1.99) automatically converts to a high monthly price (£39.99).
Reports of unexpected recurring charges and difficulty obtaining refunds.
No published phone cancellation and limited publicly available support contact details.
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
Descript
£26.00
/ mois
Text-based video and audio editing using transcripts rather than a traditional timeline.
MediaMind
£19.99
/ mois
Single project plan for individuals and more professional plans for unlimited projects and video editing.
Plaud AI
£18.75
/ mois
Unlimited transcription minutes and advanced summary generation with many templates and an 'Ask Plaud' insight feature.
Countries where Zoom Convert is available
Zoom Convert is available in many countries. Here are several frequently cited markets:
United Kingdom
Subscription & cancellation
What you should know about Zoom Convert subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Zoom Convert subscription, whichever payment method you use.
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