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We generate and send your cancellation letter to All You Can Books by registered mail
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Digital registered letter with receipt of acceptance
Subject : Cancellation of All You Can Books agreement
Step-by-step 2026 guide to cancel All You Can Books, refunds, and your UK rights. Trustpilot rating 1/5. Includes contact address and legal steps.
| Item | Value |
|---|---|
| Fastest method (name it + why) | Email to [email protected] - users are frequently advised to contact customer service via email or online message to cancel |
| Effective delay | Not published by All You Can Books |
| Notice period | 14 days (Consumer Contracts Regulations 2013 cooling-off period) |
| Cancellation fee | £0 |
| Minimum commitment | None; 30-day free trial |
| Phone + hours | Not published by All You Can Books |
| Postal address for registered letter | All You Can Books, Crown Way, CF14 3UZ Cardiff, United Kingdom |
All You Can Books is a digital subscription service offering unlimited access to audiobooks, ebooks, language courses, podcasts and short-form summaries. The company markets a 30-day free trial giving access to its catalog and claims downloads made during the trial remain available after cancellation.
The legal entity is ALL YOU CAN BOOKS, LLC, headquartered in Dallas, United States. The service targets readers and audio learners who want on-demand access to digital content across devices.
| Headquarters | Dallas, United States |
| Founded | 2010 |
| Employees | ~11-50 |
| Support email | [email protected] |
| App Store rating | 3.7/5 |
| Google Play rating | 2.6/5 |
Official site: https://www.allyoucanbooks.com/
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Web (account page) | Log in and look for cancellation link; site often lacks an online cancel option | Not published by All You Can Books | Possibly email confirmation if available | Hard |
| iOS (App Store) | Cancel via Apple subscriptions if purchased through Apple | Immediate on Apple side | Apple subscription cancellation receipt | Medium |
| Android (Google Play) | Cancel via Google Play subscriptions if purchased through Google | Immediate on Google side | Google Play cancellation confirmation | Medium |
| Send a written cancellation request to [email protected]; include account email and date | Varies; users report multiple contacts may be required | Email reply confirming cancellation if provided | Medium | |
| Post (registered letter) | Send a signed cancellation letter to the postal address | Depends on postal service; allow 7-14 days for delivery | Proof of posting and delivery receipt | Medium |
| Phone | Not published; no direct phone number available | Not published by All You Can Books | Not published by All You Can Books | Hard |
If you move and cannot use the service in your new country, All You Can Books does not publish a specific policy for forced cancellation due to relocation. Send a cancellation request to [email protected] and include proof of new address such as a utility bill. If the company refuses, you may rely on the Consumer Contracts Regulations 2013 if the contract was concluded online.
Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 - see legislation.gov.uk.
If All You Can Books raises the subscription price, UK consumer law allows cancellation when a significant change worsens the contract. Provide the communication from the company showing the price change and request cancellation and refund for the unused period.
Applicable law: Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.
If the account holder dies, a representative should contact [email protected] and provide a death certificate and proof of authority to act. No public practice is published; retain correspondence as proof.
Research does not list specific legitimate grounds the company accepts beyond the statutory cooling-off rights. For service failures (access, faulty delivery of digital content), cite the Consumer Rights Act 2015 and request cancellation with refund.
All You Can Books commonly operates month-to-month subscriptions after the 30-day free trial. If you want to stop auto-renewal, cancel before the next billing date. If you cannot cancel online, send email or registered post and keep proof of sending.
UK customers have a 14-day cooling-off period from the contract start under the Consumer Contracts Regulations 2013. If you exercise this right within 14 days, you are entitled to a full refund unless you explicitly agreed to start using the digital service and lose the right because you consumed content.
Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 - see legislation.gov.uk.
Reported customer service behaviour includes automated retention messages when users request cancellation. No specific discounts or retention offers are publicly reported. To ask for a reduced price, email [email protected] and state your current plan and a target price. If you subscribed through Apple or Google Play, contact those platforms for billing options.
Use these concrete plan prices from available research to compute yearly savings:
Cheapest listed competitor plan: Simply Books at £14.99 per month. Yearly cost: £14.99 x 12 = £179.88 per year. By cancelling a Premium Plan at £19.99 you save £19.99 x 12 - £14.99 x 12 = £239.88 - £179.88 = £60.00 per year if you switch to Simply Books.
Two primary laws apply: the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. The Regulations provide a 14-day cancellation right for distance contracts. The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill.
If you start downloading or streaming digital content and you gave express consent to begin, you may lose the 14-day right to a full refund; the trader may deduct a proportionate amount for accessed content. If the company fails to inform you properly of your cancellation right, the cancellation period can be extended by up to 12 months under the 2013 Regulations.
1) Complain to All You Can Books in writing to [email protected] or send a registered letter to Crown Way, CF14 3UZ Cardiff, United Kingdom. 2) Contact Citizens Advice for guidance. 3) Consider chargeback with your card issuer or Section 75 for qualifying card payments. 4) If you believe commercial practices are unfair, raise concerns with the Competition and Markets Authority. Useful reference: Consumer Contracts Regulations 2013.
Content downloaded during the 30-day free trial is reported to remain accessible after cancellation. Confirm which files remain in your library and back them up where allowed by copyright.
If you cancelled within 14 days, request a full refund under the Consumer Contracts Regulations 2013 by emailing [email protected]. If you cancelled after 14 days, you may not be entitled to a refund for partial months. Keep your bank or card statements for proof.
If you want a record of your account data, request an account export or personal data deletion via email. Re-activation should be possible by creating a new subscription; save any confirmation emails you receive at cancellation to prove previous termination.
Use this checklist to cancel cleanly and preserve your rights.
£0
/ mois
30 days of unlimited access to audiobooks, ebooks, podcasts, and language courses. Downloads during trial remain accessible after cancellation.
£9.99
/ mois
Limited simultaneous downloads, standard audiobook and ebook library access.
£19.99
/ mois
Unlimited simultaneous downloads, full library access, family sharing options reported.
No commitment. Billoff helps you cancel or adjust your All You Can Books subscription without hunting down every detail alone.
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All You Can Books is available in many countries. Here are several frequently cited markets:
What you should know about All You Can Books subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your All You Can Books subscription, whichever payment method you use.
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