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We generate and send your cancellation letter to Audiobook by registered mail
Sender
Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of Audiobook agreement
Step-by-step UK guide to cancel Audiobook, know your rights, refunds and savings. Includes prices, alternatives and legal protections for 2026.
| Item | Value |
|---|---|
| Fastest method (name it + why) | Website - cancel directly on the Audible UK site (audible.co.uk) because cancellation via the UK site takes about two minutes. |
| Effective delay | About 2 minutes (cancelling on the website) - action completes immediately at time of cancellation. |
| Notice period | Not published by Audiobook |
| Cancellation fee | Not published by Audiobook |
| Minimum commitment | Not published by Audiobook |
| Phone + hours | Not published by Audiobook |
| Postal address for registered letter | Audiobook, 1 Washington Park, 07102 Newark, USA |
Audiobook is a subscription service offering downloadable and streamable audiobooks and an included catalogue for members. Plans include a low cost streaming option and credit-based plans that allow purchase of titles with monthly credits.
Subscribers use Audiobook for commuting, exercising and home listening. The service supports offline downloads and access to a curated Plus Catalogue for streaming while a membership is active.
| Founded | 2012 |
|---|---|
| CEO | Ian Small |
| Headquarters | Burlington, Canada |
| Support email | [email protected] |
See the official terms for more detail: Official terms.
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Web (audible.co.uk) | Log in to audible.co.uk, open Account or Membership settings, choose Cancel membership and follow prompts. | About 2 minutes | On-screen confirmation and confirmation email | Easy |
| iOS (App Store) | Open iPhone Settings > Your Name > Subscriptions > Select Audible > Cancel Subscription. Subscription billed by Apple must be cancelled in Apple settings. | 2-5 minutes | Screenshot of cancelled subscription in Settings | Medium |
| Android (Google Play) | Open Google Play app > Profile > Payments & subscriptions > Subscriptions > Select Audible > Cancel. | 2-5 minutes | Screenshot of Google Play subscription cancelled | Medium |
| Phone | Request cancellation by phone to customer service - number not publicly listed for Audiobook. | Not published by Audiobook | Call reference number if provided | Hard |
| Email [email protected] with account details and request to cancel membership. | 24-72 hours response time | Response email confirmation | Easy | |
| Post (registered letter) | Send a registered letter with account details and a clear cancellation request to the registered address. | Delivery 3-7 days plus processing time | Registered post receipt | Medium |
If you signed up online you have a 14-day cooling-off period under the Consumer Contracts Regulations 2013 to cancel and request a full refund. If you want a refund within 14 days, contact Audiobook customer service or use the official contact page. If you asked for immediate access to digital content and gave express consent, the trader may charge for the portion of services supplied during the cooling-off period.
Applicable law: Consumer Contracts Regulations 2013.
If Audiobook increases the subscription price during a fixed term and the contract allows you to reject the change, you have the right to cancel without penalty under consumer protection principles. Provide the price change notice from Audiobook as proof when requesting cancellation.
Applicable law: Consumer Rights Act 2015 (unfair contract terms and requirement for reasonable notice).
To cancel a subscription after the subscriber dies, send a written request including proof such as a death certificate and the deceased account holder's full name and email. Audiobook should close the account and stop future billing after verification. Keep a copy of the submitted documents and the response from Audiobook as proof.
If Audiobook fails to provide services with reasonable care and skill, you can cancel for breach under the Consumer Rights Act 2015. Required proof includes copies of communications showing the fault and any responses from Audiobook. The company must remedy the issue or you can seek a price reduction or cancellation with refund for the inadequate part of the service.
Applicable law: Consumer Rights Act 2015.
For annual plans that auto-renew, you can cancel before the renewal date to prevent the next charge. Check the renewal date in your account and cancel through the correct channel (website or App Store/Google Play) before auto-renewal. Keep confirmation of cancellation.
Applicable guidance: CMA guidance on auto-renewals and unfair practices; Consumer Contracts Regulations 2013 for renewal notices.
Research shows no public record of specific retention offers from Audiobook. To attempt negotiation, use the website chat or email [email protected] and ask for a retention offer, lower monthly price or pause. Provide your membership start date, current plan and state whether you will cancel. Save any written offer before accepting.
Compute annual cost for major plans:
Cheapest real alternative among listed competitors: Happily Ever After Book Box at £14.99 per month = £14.99 x 12 = £179.88 per year. If you cancel Audible Premium Plus (1 Credit) you save £107.88 per year by quitting that plan. If you cancel Audible Standard you save £71.88 per year by quitting that plan. Compare these exact yearly figures before switching.
Primary protections are the Consumer Contracts Regulations 2013 which give a 14-day cooling-off period for online contracts and the Consumer Rights Act 2015 which requires services to be performed with reasonable care and skill. The CMA scrutinises unclear auto-renewals and hard-to-cancel subscriptions.
Guidance from Citizens Advice can help with disputes: Citizens Advice - cancelling a service.
Under the Consumer Contracts Regulations 2013 you may request a full refund within 14 days for digital subscriptions bought online unless you agreed to immediate access to content. If a refund is refused and you paid by card you may use Section 75 or a chargeback via your card issuer. If a trader remains uncooperative escalate to Citizens Advice and the CMA for guidance.
Official government advice on returns and refunds is here: gov.uk - returns and refunds.
When you cancel, any unused credits will disappear the moment your membership ends. Spend remaining credits before cancelling. Purchased audiobooks remain in your library but benefits tied to membership, such as Plus Catalogue streaming, end when the membership ends.
Keep the cancellation confirmation email and check your bank or card statement for the final charge. If you used Apple or Google, verify cancellation in those stores to stop future charges. To request data deletion or a data export, contact [email protected] and keep the response.
Use this checklist to cancel and protect your rights.
£5.99
/ mois
Select 1 audiobook a month from the collection. Download for offline listening. 30-day free trial for new members.
£8.99
/ mois
1 credit per month to buy any title. Access to the Plus Catalogue. Credits rollover. 30-day free trial for new members.
£14.99
/ mois
2 credits per month for audiobooks. Access to Plus Catalogue and member discounts.
No commitment. Billoff helps you cancel or adjust your Audiobook subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
£14.99
/ mois
Themed physical book boxes with ethical and vegan product focus and charity support.
£29.00
/ mois
Curated fantasy and sci-fi boxes with exclusive editions and merchandise.
£14.99
/ mois
Mystery book concept with a pen pal note and flexible commitment lengths.
£15.00
/ mois
Personalised selections using Goodreads or bookshelf pictures to avoid duplicates.
Audiobook is available in many countries. Here are several frequently cited markets:
What you should know about Audiobook subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Audiobook subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.