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We generate and send your cancellation letter to Beer52 by registered mail
Sender
Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of Beer52 agreement
Step-by-step 2026 guide to cancel Beer52 in the UK. Includes phone details, deadlines, refund rules and a 4.5/5 Trustpilot summary.
| Fastest method | Phone - call 0131 285 2684 Mon-Fri 09:00-17:00; Beer52 states cancellation is primarily done by phone |
|---|---|
| Effective delay | Immediate for future billing if cancelled before the deadline. If cancelled after payment the current order is processed and future payments stop |
| Notice period | Cancel before 11:59 pm on the day prior to your payment date to avoid the next charge |
| Cancellation fee | 0 |
| Minimum commitment | Not published by Beer52 |
| Phone + hours | 0131 285 2684 - Monday to Friday 09:00 to 17:00 |
| Postal address for registered letter | Beer52, 2 Melville Crescent, EH3 7JA Edinburgh, United Kingdom |
Beer52 is a UK-based craft beer discovery club that delivers curated boxes of international and UK craft beers on a recurring basis. Each box typically includes a magazine called Ferment and two beer snacks.
Customers choose a monthly case size and are billed every 28 days. Typical monthly plans include options for 8, 10, 12 or 16 beers. Delivery charges of £2.95 apply from the second order and some locations may add a £2.99 remote surcharge.
| Headquarters | Edinburgh, United Kingdom |
|---|---|
| CEO | Fraser Doherty |
| Founded | 2013 |
| Subscribers | 0.2 million |
| Support | Help Centre and [email protected] |
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Web | Not available for cancellation - Beer52 does not publish an online cancellation path | Non applicable | None | Difficult |
| iOS | Subscription billed by Beer52 - no App Store cancellation path published | Non applicable | None | Difficult |
| Android | Subscription billed by Beer52 - no Play Store cancellation path published | Non applicable | None | Difficult |
| Phone | Call 0131 285 2684 during opening hours and request cancellation | 20-60 minutes including wait time | Email confirmation sometimes sent; request written confirmation | Medium |
| Email [email protected] requesting cancellation and include order details | 48-72 hours response time | Email reply if provided | Medium | |
| Post | Send registered letter to Beer52 registered address requesting cancellation | 5-10 business days postal delivery plus processing | Proof of posting and delivery receipt | Medium |
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 there is a 14-day cooling-off period for many online purchases. However, Beer52 states that perishable or time-limited subscription products are excluded under Regulation 28(1)(b) and 28(1)(c). Beer52 offers a separate 21-day money-back guarantee for boxes but deductions apply for opened products and the customer is responsible for returns. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, Regulation 28(1)(b) and 28(1)(c).
If an item in a box is defective, damaged or not as described, Beer52 accepts refunds or exchanges. Contact the Help Centre to arrange a refund. Beer52 processes refunds within 30 days by cheque, bank transfer or crediting your card at their discretion. Required proof: photos of the defective item, order reference and date received. Applicable law: Consumer Rights Act 2015.
If Beer52 makes a material change to your subscription price or service, review their published terms and contact support to request cancellation or a bespoke solution. Beer52 T&Cs require notice periods for cancellations to avoid the next billing cycle. Required proof: the communication of the price change and your account details. Applicable law: Consumer Contracts Regulations 2013 and general consumer protections under the Consumer Rights Act 2015.
Beer52 does not publish a specific policy for death of a subscriber. For account closure, contact Beer52 support at [email protected] and provide a copy of the death certificate and proof of executorship or authority to close the account. Applicable law: not specifically published by Beer52; follow general contract law and contact support.
Beer52 states in its terms that you must give at least two days notice before cancelling to avoid being charged for the next billing cycle, and you cannot cancel the first order until 24 hours after it has been processed. Required proof: account details and a cancellation request submitted within the required timeframe. See official terms. Applicable law: referenced in Beer52 T&Cs and Consumer Contracts Regulations 2013.
Beer52 customer reports and reviews indicate staff often offer retention deals such as a discounted next box, a temporary pause, changing delivery frequency or switching to a smaller box. When you call 0131 285 2684 during office hours, say you want to cancel and then ask quot;Do you have any retention offers or a pause option to avoid cancellation?quot; If an offer is made, request written confirmation of the new price, duration and next billing date.
Use these calculations based on Beer52 monthly plan prices multiplied by 12 months to estimate annual cost.
8 Beers plan: £27 x 12 = £324 per year.
10 Beers plan: £33 x 12 = £396 per year.
12 Beers plan: £39 x 12 = £468 per year.
16 Beers plan: £51 x 12 = £612 per year.
Delivery surcharge: if you pay £2.95 per delivery after the first, and you receive 11 deliveries in a year, that is £2.95 x 11 = £32.45 per year. Remote surcharge examples: £2.99 per delivery if applicable.
Cheapest real alternative - example
Customers should compare these totals with other UK beer or drink clubs. For alternatives, consult competitor services before deciding. For Beer52 official pricing see Beer52 subscription page and Beer52 terms.
The main laws that protect UK consumers are the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. The Competition and Markets Authority (CMA) monitors unfair auto-renewal and hard-to-cancel subscription practices.
The Consumer Contracts Regulations provide a 14-day cooling-off period for most online purchases, but Regulation 28(1)(b) and 28(1)(c) excludes perishable and time-limited subscription products from this right. Beer52 cites these exceptions and also provides a 21-day money-back guarantee for boxes with deductions for opened items.
If goods are faulty or not as described you have rights under the Consumer Rights Act 2015 to a refund, repair or replacement. Beer52 will refund defective items within 30 days using cheque, bank transfer or card refund at their discretion.
1) Complain to Beer52 support via phone 0131 285 2684, email [email protected] or registered post to Beer52, 2 Melville Crescent, EH3 7JA Edinburgh. 2) If unresolved, contact Citizens Advice for guidance and escalate to the relevant regulator. 3) If paid by credit card, consider a Section 75 claim or contact your card issuer for a chargeback if eligible.
Keep any confirmation email, screenshots of cancellation requests, receipts of registered post or a record of the date and time of phone calls and the agent name. These items are proof if disputes arise.
If you cancel after a payment has been taken the current order will still be processed and delivered. Check the next billing date and confirm there will be no further charges. If Beer52 charges after your cancellation request, contact support and provide proof of your cancellation request.
Ask Beer52 whether your account data will be retained and how to re-activate if you change your mind. If you want all personal data removed, request deletion and keep a copy of the request for your records.
Use this checklist to cancel and protect yourself.
£27
/ mois
8 craft beers, Ferment magazine, 2 beer snacks. Billed every 28 days. Delivery charge £2.95 applies from second order. Possible remote surcharge £2.99.
£33
/ mois
10 craft beers, Ferment magazine, 2 beer snacks. Billed every 28 days. Delivery charge £2.95 applies from second order. Possible remote surcharge £2.99.
£39
/ mois
12 craft beers, Ferment magazine, 2 beer snacks. Billed every 28 days. Delivery charge £2.95 applies from second order. Possible remote surcharge £2.99.
£51
/ mois
16 craft beers, Ferment magazine, 2 beer snacks. Billed every 28 days. Delivery charge £2.95 applies from second order. Possible remote surcharge £2.99.
£26 (equivalent)
/ mois
Total cost £78. Receives 3 cases, one every 4 weeks.
£25 (equivalent)
/ mois
Total cost £150. Receives 6 cases, one every 4 weeks.
£24 (equivalent)
/ mois
Total cost £288. Receives 12 cases, one every 4 weeks.
No commitment. Billoff helps you cancel or adjust your Beer52 subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
/ mois
Alternative craft beer club and one-off beer boxes; selection and pricing vary by offer
/ mois
Direct from breweries with limited subscriptions and local focus
From £5 to £30 per purchase
/ mois
Non-subscription, one-off purchases from supermarkets or online retailers
Beer52 is available in many countries. Here are several frequently cited markets:
What you should know about Beer52 subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Beer52 subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.