Taster Box
£6.99
/ mois
Introductory offer for new customers; postage only; small sample of the club's offerings.
Introductory offer for new customers; postage only; small sample of the club's offerings.
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
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PreviewSender
Recipient
Craft Gin Club
138 Cheapside
EC2V 6BJ London United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of Craft Gin Club agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Craft Gin Club service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Craft Gin Club service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
- Tracked deliveryRegistered electronic mail
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Craft Gin Club
Step-by-step 2026 guide to cancel Craft Gin Club memberships, refunds, and alternatives. Includes prices, rights and contact steps.
https://club.craftginclub.co.uk
London, United Kingdom
Subscription Box
Cancellation at a glance
| Fastest method (name it + why) | Online account cancellation - log in and cancel (fastest for monthly subscriptions because it takes effect immediately if completed before the billing cut-off) |
|---|---|
| Effective delay | Effective immediately if cancelled before the 23rd of the month; otherwise the next renewal on the 23rd will be charged |
| Notice period | Cancel prior to the 23rd of the month to avoid payment for the next box |
| Cancellation fee | 0 |
| Minimum commitment | Monthly plan - no minimum commitment; Gift memberships are paid upfront and cannot be cancelled |
| Phone + hours | Not published by Craft Gin Club |
| Postal address for registered letter | Craft Gin Club, 138 Cheapside, EC2V 6BJ London, United Kingdom |
What is Craft Gin Club
Monthly craft gin membership
Craft Gin Club is a UK subscription service that sends a full-sized bottle of craft gin plus paired tonic, snacks, cocktail ingredients and a 56-page magazine. The standard monthly price listed by Craft Gin Club is £47 per month.
Gift and taster options
The service also offers a low-cost Taster Box for new customers at £6.99 (postage only) and gift memberships starting from £47 that are paid upfront and do not auto-renew.
Company snapshot
| Legal name | Craft Clubs Limited |
| Founded | 2015 |
| CEO | Jon Hulme |
| Subscribers | hundreds of thousands |
| Support | Contact page |
| Terms | Official terms |
How to cancel Craft Gin Club
| Method | Steps summary | Estimated time | Proof obtained | Difficulty (Easy/Medium/Hard) |
|---|---|---|---|---|
| Web (account login) | Log into your Craft Gin Club account and use the membership cancellation controls | Same day if done before 23rd | Email confirmation or on-screen confirmation | Easy |
| iOS (mobile web) | Use the mobile web account page to cancel - same process as web | Same day if done before 23rd | Email confirmation or on-screen confirmation | Easy |
| Android (mobile web) | Use the mobile web account page to cancel - same process as web | Same day if done before 23rd | Email confirmation or on-screen confirmation | Easy |
| Phone | Call customer service and ask to cancel the membership | Immediate on call; average wait time reported under two minutes | Verbal confirmation; request an email confirmation | Medium |
| Send cancellation request to [email protected] or the membership team address | Allow up to 7 days for response for some membership types | Email reply | Easy | |
| Post (registered letter) | Send a signed, dated cancellation letter to the registered address | Receipt when post delivered; processing time depends on company | Proof of postage and any reply by post | Medium |
Web / Account (best for monthly plans)
- Sign in at your Craft Gin Club account page.
- Open the membership or subscription section.
- Select the current membership and choose cancel or end membership.
- Confirm cancellation before the 23rd to stop the next payment.
- Save the on-screen confirmation and wait for an email confirmation.
iOS / Android (mobile web)
- Open your device browser and go to the Craft Gin Club account login.
- Follow the same steps as the web account to cancel.
- Confirm cancellation and keep any confirmation screenshot or email.
Phone
- Call Craft Gin Club customer service; the published data does not include a public phone number.
- Ask the agent to cancel your membership immediately.
- Request an email confirmation of cancellation and the effective date.
- Send an email to [email protected] stating your full name, account email, membership type and request to cancel.
- Include your membership ID if available.
- Keep the sent email and save any reply as proof.
Post
- Write a signed cancellation letter including full name, address, account email and request to cancel.
- Send as a registered letter to Craft Gin Club, 138 Cheapside, EC2V 6BJ London, United Kingdom.
- Keep proof of postage and any reply.
Cancel by reason
Moving abroad or to an address where service cannot be supplied
If you move and cannot receive the service at the new address you should cancel by logging into your account or emailing [email protected] and provide proof of new address, for example a utility bill or tenancy agreement. Cancellation must still respect the 23rd cut-off for monthly billing.
Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 - rights to cancel distance contracts within the cancellation period.
Price increase
If Craft Gin Club increases the price mid-contract and this change is not covered by your original contract terms you may be entitled to refuse the variation and cancel. Provide the original terms, proof of the notified increase and request cancellation in writing. If the contract terms expressly allow the change, the company may lawfully apply it while you may choose to cancel.
Applicable law: Consumer Rights Act 2015 concerning unfair contract terms and the Consumer Contracts Regulations 2013 where applicable.
Death of subscriber
If the subscriber dies, contact Craft Gin Club by email to [email protected] or by post and provide a copy of the death certificate and the account holder's details. The company does not publish a special bereavement form; allow time for document verification and request written confirmation of account closure.
Legitimate ground (illness, long hospital stay)
Craft Gin Club accepts cancellation for medical or serious personal reasons on request. Provide supporting documentation such as a medical letter or hospital discharge paperwork when asking to cancel. For Thirst Class-specific refunds, the company has rules about usage during the cooling-off period (see refund rules).
Applicable law: Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.
End of commitment / Monthly stop
Monthly memberships can be cancelled at any time by logging into your account. To prevent the next month's payment you must cancel prior to the 23rd of the month. Gift memberships are paid upfront and do not auto-renew and therefore cannot be cancelled.
Applicable law: Contract terms as set by Craft Gin Club in their terms of service. See the official terms: Official terms.
Cooling-off / 14 day right
For online distance contracts you have a 14 day cooling-off period under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. For the Thirst Class subscription the company specifies that if cancelled within 14 days and not used you will receive a full refund within 7 days. If the Thirst Class service has been used once the refund will be the amount paid minus the cost of the delivery service used; if used twice there is no refund.
Applicable law: Consumer Contracts Regulations 2013.
Negotiate or save
Before cancelling: negotiate
There are no widely reported, consistent retention offers from Craft Gin Club in the sources reviewed. To try to keep your membership, contact Craft Gin Club by phone or email at [email protected] and request a retention offer or a pause. Example script: state your account details, ask if the company can pause shipments or offer a temporary discount. Save any written offer as proof before accepting.
What cancelling saves you
Current Craft Gin Club monthly recurring price is £47 per month. Annual cost: 12 x £47 = £564 per year.
Compare with alternatives:
- Think Gin Club: £40 per month = 12 x £40 = £480 per year. Savings versus Craft Gin Club: £564 - £480 = £84 per year.
- Rock Rose Gin Refill Rewards Club: £37.50 per month = 12 x £37.50 = £450 per year. Savings versus Craft Gin Club: £564 - £450 = £114 per year.
- The Soda Club (cheapest listed competitor): £15 per month = 12 x £15 = £180 per year. Savings versus Craft Gin Club: £564 - £180 = £384 per year.
Examples shown: 12 x £47 = £564; 12 x £40 = £480; 12 x £37.50 = £450; 12 x £15 = £180.
Legal protections and escalation
Key UK consumer law
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 provide a 14 day cooling-off period for most online contracts. See the full text: Consumer Contracts Regulations 2013. The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill and prevents unfair contract terms.
Auto-renewal and hard-to-cancel practices
The Competition and Markets Authority (CMA) treats unclear auto-renewal and hard-to-cancel subscriptions as potential unfair practices. If you cannot cancel using the methods described in the company's terms, you may raise a complaint with Citizens Advice or the CMA and use alternative remedies such as a chargeback.
Escalation and remedies
Step 1: complain to Craft Gin Club using their contact channels (email [email protected] or post to 138 Cheapside, EC2V 6BJ London).
Step 2: if unresolved, seek guidance from Citizens Advice and consider a Section 75 claim or chargeback via your card issuer for qualifying transactions. For recurring direct debit payments, contact your bank to request a refund or stop future payments.
What to do after cancelling Craft Gin Club
Check confirmation and effective date
Keep the confirmation email or screenshot that shows the date your membership ends. If you cancelled before the 23rd the cancellation should stop the next payment.
Final billing and refunds
If you cancelled during the 14 day cooling-off period for a Thirst Class subscription, the company states a full refund will be issued within 7 days if the service has not been used. If the service was used once a partial refund applies and if used twice there is no refund for Thirst Class as stated by the company.
Data and account access
After cancellation you may lose access to member-only content. If you want a copy of personal data, request it by emailing [email protected] or using the contact page on the Craft Gin Club website.
Re-activation
You can re-subscribe later by creating a new membership through the Craft Gin Club website. Gift memberships that have been paid upfront do not auto-renew and need no cancellation; the recipient may need to complete age verification.
Next steps and practical checklist
Use this checklist to cancel and protect your money.
- Gather account details: email, name, membership ID.
- Decide method: online account, email ([email protected]) or registered post.
- Cancel before the 23rd to avoid the next charge.
- Request and save written confirmation (email or screenshot).
- If you paid by card and are charged after cancellation, contact your card issuer for chargeback or Section 75 if eligible.
- If you are within 14 days of purchase and the service is unused, request a refund citing the Consumer Contracts Regulations 2013.
- Keep records of all communications and proof of postage if you send a letter to 138 Cheapside, EC2V 6BJ London.
Plans
Monthly Recurring Plan
£47
/ mois
Full-sized bottle of craft gin, paired tonic, snacks, cocktail ingredients, 56-page magazine; cancel before 23rd to avoid next payment.
Full-sized bottle of craft gin
paired tonic
snacks
cocktail ingredients
Gift Membership
not applicable
/ mois
Paid up front; cannot be cancelled; recipient completes age verification which does not charge them; membership does not auto-renew.
Paid up front; cannot be cancelled; recipient completes age verification which does not charge them; membership does not auto-renew.
No commitment. Billoff helps you cancel or adjust your Craft Gin Club subscription without hunting down every detail alone.
Pros & cons
Pros
Opportunity to discover new gins and independent producers.
Convenience of receiving a full bottle with paired tonic and cocktail ingredients.
Included 56-page magazine with cocktail ideas and distillery information.
Cons
Multiple customer reports describe difficulty cancelling or limited online cancellation options.
Some members report a decline in perceived value over time with fewer extras.
Delivery issues have been reported, including delays and missing items.
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
Think Gin Club
£40
/ mois
Surprise full-sized bottle with paired tonics, mixers, and a gift each month.
Rock Rose Gin Refill Rewards Club
£37.50
/ mois
Sustainable gin refills and member-exclusive seasonal pouches.
The Soda Club
£15
/ mois
Delivers one small-batch soda flavour monthly; not a gin club but a lower-cost subscription.
Countries where Craft Gin Club is available
Craft Gin Club is available in many countries. Here are several frequently cited markets:
United Kingdom
Subscription & cancellation
What you should know about Craft Gin Club subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Craft Gin Club subscription, whichever payment method you use.
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