Cancel FoundersCard the easy way

Membership and benefits

FoundersCard is a paid membership program for entrepreneurs and executives that bundles travel, hotel and airline status benefits, business services and event access. The programme advertises more than 500 core benefits including airline discounts and hotel upgrades.

How membership is sold

Membership is sold as an annual subscription with different rate tiers and occasional promotional referral pricing. Common quoted annual rates for UK members are shown in the Plans block below.

Company facts

Official pages: About FoundersCard and Terms of Service.

Web (member portal)

1. Sign in at founderscard.com.
2. Open account or membership settings and look for cancellation, or use the site contact form to request cancellation.
3. Request a written confirmation and reference number by email.
4. Keep the confirmation and any transaction records for 12 months.

iOS (App Store)

1. On your iPhone or iPad open Settings > your name > Subscriptions.
2. Find FoundersCard and tap Cancel Subscription.
3. Keep the Apple confirmation email as proof.

Android (Google Play)

1. Open the Google Play Store app > Menu > Subscriptions.
2. Select FoundersCard and tap Cancel subscription.
3. Save the Google Play confirmation as proof.

Phone

1. Call +1 212 343 9800 and state you want to cancel your membership immediately.
2. Ask the agent for a cancellation reference number and written confirmation by email.
3. If the agent refuses or you receive retention offers, reiterate the word Cancel and request confirmation.

Email

1. Send an email to [email protected] with subject line Cancel Membership and include your full name, membership ID and last four digits of the card used.
2. Request written confirmation and a cancellation reference.
3. If not acknowledged within 10 business days, follow up by phone or send a registered letter.

Post (registered letter)

1. Write a clear signed letter: "I Cancel my FoundersCard membership" with your name, membership ID and card details used for payment (last four digits).
2. Send to FoundersCard, 123 Example Street, 10001 New York, USA by recorded delivery and keep the proof of posting.
3. Request written confirmation in the letter and allow for international postal transit times.

Further help is listed on the public FAQ: FoundersCard FAQ.

Cooling-off period (14 days)

If you signed up online or off-premises you have a 14-day cooling-off right under the Consumer Contracts Regulations 2013. To use it, cancel within 14 days of the contract date and ask for a full refund of the membership fee. If you accepted immediate access to digital content that started delivery, the right to a refund can be limited by your prior express consent and acknowledgment under the same Regulations.

Applicable law: Consumer Contracts Regulations 2013.

Price increase

If FoundersCard increases the annual price during your current contract, you may rely on the contractual terms you agreed. If the increase amounts to a substantial change that was not transparent at purchase, you can argue the change is unfair under the Consumer Rights Act 2015. Provide written proof of the price increase and your original terms when you notify FoundersCard.

Applicable law: Consumer Rights Act 2015.

Moving abroad or relocation

If you move and the service no longer meets your needs, request cancellation by email or post with proof of address change such as a dated tenancy agreement or utility bill. FoundersCard's acceptance of relocation as a reason for immediate cancellation is not publicly listed; include proof and request a discretionary refund if within 60 days of the last charged fee.

Applicable law: Consumer Rights Act 2015.

Death of subscriber

In the event of the member's death, send a copy of the death certificate and a request to cancel the membership to [email protected] and the postal address. Ask for confirmation that no further fees will be charged.

Applicable law: Consumer Rights Act 2015.

Legitimate grounds recognised by FoundersCard

FoundersCard's public policies state a membership fee is generally non-refundable. If FoundersCard cancels your membership, they may in their discretion refund the balance of the most recently paid fee on a time apportionment basis. For refunds within 60 days of the most recent charge, eligibility is determined by the plan terms agreed at signup. Provide documentary proof relevant to your claim.

Applicable law: Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.

End of commitment

Annual memberships end after 12 months. To avoid automatic renewal, cancel at least 60 days before the renewal date. Keep the written confirmation of cancellation. If renewal occurs despite timely cancellation, escalate to your card issuer for Section 75 or chargeback where applicable.

Applicable law: Consumer Contracts Regulations 2013; refer to CMA guidance on auto-renewal.

Before cancelling: negotiate

FoundersCard has been reported to make retention offers when members request cancellation. The research shows members received membership retention pitches after asking to cancel. When you call or email, use this script: "I wish to Cancel my membership effective immediately. If you have a retention offer, state it now. Otherwise send written confirmation." Ask specifically for referral or promotional rates and any pro-rata refund. If you want to keep membership for less, request the annual referral or award rate options listed on FoundersCard marketing pages.

Suggested requests to make in the call or email: an annual rate reduction to the referral price, a waiver of the initiation fee, or a temporary pause. If no offer is made, proceed with cancellation and obtain written confirmation.

What cancelling saves you

Use actual prices to calculate yearly savings. FoundersCard common annual rates from public reports:

• Standard (referral rate) £395 per year
• Standard (AwardWallet referral) £495 per year
• Standard (official) £595 per year
• Elite (official) £995 per year

Cheapest real alternative from listed competitors: London Nootropics at £12.00 per month which equals £12.00 x 12 = £144.00 per year. Savings example if you cancel a FoundersCard standard referral membership:

FoundersCard Standard referral £395.00 - London Nootropics £144.00 = £251.00 saved per year.

Other competitor annual costs for comparison:

• The Business Box £33.00 per month = £33.00 x 12 = £396.00 per year.
• The Positive Business Club annual £419.88 per year.

If you are offered a retention discount, compare the new quoted annual price to these figures before accepting.

Consumer Contracts Regulations and cooling-off

If you purchased online or off-premises you have a 14-day right to cancel with a full refund under the Consumer Contracts Regulations 2013, unless you gave express consent for immediate digital content delivery. Exercise this right by notifying FoundersCard in writing within 14 days and keep proof of submission.

Consumer Rights Act and unfair terms

The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill and prevents unfair contract terms. If FoundersCard applies a disproportionate cancellation penalty or a non-transparent auto-renewal, that term could be challenged under the Act.

Auto-renewal and the CMA

The Competition and Markets Authority (CMA) scrutinises hard-to-cancel subscriptions and unclear auto-renewal terms. To contest an unclear renewal, gather your purchase terms and cancellation attempts and raise a complaint citing CMA guidance on unfair auto-renewal practices.

Payment protections and escalation

If FoundersCard refuses to cancel or wrongly charges you after cancellation, use these escalation routes:

• If paid by credit card, consider Section 75 rights under the Consumer Credit Act via your card issuer.
• If paid by debit card, ask your bank to start a chargeback.
• Contact Citizens Advice for help and follow the company complaints procedure first, then escalate to the relevant ombudsman or regulator if unresolved.

Keep all written evidence of cancellation requests, confirmations and billing statements for escalation.

Confirm access and benefits

After cancellation request confirmation, verify whether your benefits remain active until the end of the paid period or end immediately. Ask FoundersCard for the exact termination effective date in writing.

Final billing and refunds

FoundersCard's public policy states membership fees are generally non-refundable. If you cancelled within the 14-day cooling-off period, request a full refund citing the Consumer Contracts Regulations 2013. For discretionary refunds after FoundersCard cancels your membership, they may refund the balance on a time apportionment basis. Keep the card statement and any refund confirmation.

Data and re-activation

Request confirmation of what personal data will be retained or deleted and the process to reactivate should you return. If you want to rejoin later, note promotional referral rates that may apply versus the official rate.

Follow this checklist to ensure a clean cancellation and an evidence trail.

• Decide your cancellation channel: phone, email or registered post.
• If by phone, call +1 212 343 9800 and request a cancellation reference number.
• If by email, send Cancel Membership to [email protected] and attach identifying details.
• If by post, send a signed registered letter to FoundersCard, 123 Example Street, 10001 New York, USA and keep proof of posting.
• Request written confirmation of cancellation and the effective termination date.
• Record the cancellation date and keep bank or card statements showing the last charge.
• If within 14 days of purchase, request a refund citing the Consumer Contracts Regulations 2013.
• If renewal occurred wrongly, contact your card issuer for Section 75 or a chargeback.
• Store all correspondence for at least 12 months.