Cancel Good Life Plus the easy way

Service overview

Good Life Plus is a UK subscription service that gives members entries to prize draws, discounts on entertainment and restaurants, and periodic perks such as complimentary movies and Vue tickets depending on plan level.

Main features

Membership plans include entry packs per draw, discount benefits, and optional one-off instant win packs. The company offers monthly plans and an annual unlimited plan with a 14-day refund window on the annual plan.

Company facts

Web cancellation (recommended first)

1. Open your browser and go to https://goodlifeplus.co.uk/subscription/.
2. Sign in with your account credentials.
3. Go to account settings or subscriptions and choose the cancel option.
4. Follow on-screen prompts and request a cancellation confirmation email.
5. Save any confirmation email or screenshot as proof.

Phone cancellation

1. Call Good Life Plus support - phone number not publicly disclosed by Good Life Plus.
2. Provide your full name, account email and membership plan.
3. Ask the agent to cancel immediately and provide a reference number.
4. Request an email confirmation to document the cancellation.

Email cancellation

1. Send an email from the account email to [email protected] with subject 'Cancel membership'.
2. Include your full name, account email, membership plan and reason for cancellation.
3. Ask for a written confirmation and a final billing date.
4. Keep the sent email and any reply as proof.

Post cancellation (strong proof)

1. Write a signed letter including your full name, account email, membership plan and request to cancel.
2. Send the letter by recorded delivery to Good Life Plus, 100 Wood Street, EC2V 7AN London, United Kingdom.
3. Keep the Royal Mail return receipt and a copy of the letter as evidence.
4. If you do not get confirmation within 14 days, escalate the complaint (see legal protections block).

App store cancellations (iOS and Android)

1. If your payment is handled by Apple, open Settings on your iPhone, tap your name, then Subscriptions, and cancel Good Life Plus subscription.
2. If your payment is handled by Google Play, open the Play Store, tap your profile, go to Payments and subscriptions, Subscriptions, and cancel.
3. Save the app store cancellation confirmation and the date the next payment is stopped.

Moving address (relocation)

If you move and the service no longer suits your location, request cancellation and provide proof such as a utility bill or new tenancy agreement showing the new address. Good Life Plus has accepted cancellations for unforeseen circumstances in customer reports (Trustpilot).

Applicable law: Consumer Rights Act 2015 - services must be performed with reasonable care and skill.

Price increase

If Good Life Plus increases recurring fees in a way that you did not accept in advance, you may cancel without penalty if the change was not clearly permitted in your contract. Keep the announcement and date of the change as proof.

Applicable law: Consumer Rights Act 2015 - unfair contract terms are not binding.

Death of subscriber

If the account holder dies, a close family member or executor should email [email protected] and include a copy of the death certificate and proof of identity to request termination.

Legitimate ground or unforeseen circumstances

Good Life Plus customer reports show members cancelled for unforeseen personal reasons; provide supporting documents like medical letters or official notices where relevant. Good Life Plus does not publicly list exhaustive accepted reasons.

Applicable law: Consumer Rights Act 2015.

End of commitment / standard cancellation

If your contract is monthly, cancel before the next billing date to prevent renewal. If your plan is annual, Good Life Plus published a 14-day refund window on the Unlimited annual plan.

Cooling-off period

Under the Consumer Contracts Regulations 2013 you have a 14-day cooling-off period for online or off-premises contracts. This period starts the day after the contract is formed. If you cancel within 14 days you are entitled to a full refund unless you asked for the service to start during the cooling-off period. If services were provided during the 14 days, Good Life Plus can retain payment proportionate to the service provided.

Applicable law: Consumer Contracts Regulations 2013.

Before you cancel - negotiation

Research does not show a standard list of retention offers from Good Life Plus. Trustpilot reviews indicate that some callers were offered helpful service and not hard-sold to accept alternative deals. If you want to try to keep the account, call support or email [email protected] and clearly ask for a retention offer. Script suggestion: 'I am considering cancelling. Is there a retention offer or a lower-cost plan you can offer today? Please put any offer in writing.' Save the written offer before deciding.

What cancelling saves you - yearly calculations

Standard plan: 11.99 x 12 = 11.99 x 12 = £143.88.

Platinum plan: 19.99 x 12 = £239.88.

VIP plan: 29.99 x 12 = £359.88. VIP first month often discounted to £14.99 but recurring price is £29.99.

Unlimited annual plan: £99.99 per year (published).

Example savings if you cancel a monthly Standard plan: you stop paying £11.99 monthly, saving £143.88 per year. If you switch from the Standard monthly to the Unlimited annual plan you would pay £99.99 instead of £143.88, saving £43.89 per year (143.88 - 99.99 = 43.89).

Cheapest competitor alternative among listed competitors: OK! Beauty Box at £15.00 per month = £180.00 per year.

Which laws protect you

Key United Kingdom protections are the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. The Consumer Contracts Regulations 2013 include the 14-day cooling-off right for online and off-premises contracts. The Competition and Markets Authority flags unclear auto-renewal and hard-to-cancel subscriptions as unfair practices.

How to escalate if Good Life Plus refuses

1. Complain directly to Good Life Plus in writing and keep copies.

2. Contact Citizens Advice for guidance on cancelling and refunds: Citizens Advice - cancelling a service.

3. If the payment was on a credit card and the value qualifies, consider Section 75 or a chargeback through your card issuer.

4. If unresolved, escalate to the relevant ombudsman or small claims court. Keep all correspondence and proof of attempts to cancel.

Check access and perks

After cancellation confirm whether discounts, prize draw entries or complimentary movie offers stop immediately or run until the end of the paid period. Ask for a final date in writing.

Data and account removal

If you want your personal data deleted, request account deletion in writing and cite the company's privacy policy. Keep the deletion confirmation email or letter. If you only want to stop marketing but keep the account, state that explicitly.

Final billing and refunds

If you cancelled within the 14-day cooling-off window, request a refund. If services were provided during the cooling-off period, Good Life Plus can keep payment proportionate to services delivered. For annual Unlimited plan purchases a 14-day refund window is published by Good Life Plus.

Re-activation

To rejoin later you can sign up again at https://goodlifeplus.co.uk/. Ask whether any sign-up bonuses previously offered remain available for returning customers.

Follow this checklist to make sure your cancellation is recorded and enforceable.

• Decide your cancellation channel - web, email or post for best proof.
• If using post, send a signed letter by recorded delivery to Good Life Plus, 100 Wood Street, EC2V 7AN London, United Kingdom and keep the return receipt.
• Email [email protected] from your account email with subject 'Cancel membership' and request a written confirmation and final billing date.
• If you call, ask for a call reference or confirmation email during the call and note the agent name and time.
• Save screenshots, emails and the recorded delivery receipt as evidence.
• If you are within 14 days of purchase, explicitly state you are cancelling under the Consumer Contracts Regulations 2013 to request a refund.
• If no confirmation within 14 days, escalate to Citizens Advice and consider a chargeback if payment was by card.