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We generate and send your cancellation letter to Humble Choice by registered mail
Sender
Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of Humble Choice agreement
Step-by-step UK guide to cancel Humble Choice, refunds, rights and savings. Includes exact address, timings and how to escalate.
| Item | Value |
|---|---|
| fastest method (name it + why) | Web - cancellation in your Humble account is applied immediately and gives on-screen confirmation |
| effective delay | Immediate (online) |
| notice period | 7 days before the last Tuesday of the month |
| cancellation fee | 0 |
| minimum commitment | None |
| phone + hours | Not published by Humble Choice |
| postal address for registered letter | Humble Choice, 535 Mission St, Suite 700, San Francisco, USA, 94105 |
Humble Choice is a paid membership that delivers a curated selection of PC games each month. Members keep the games they select, receive store discounts, and a portion of membership supports charity.
Membership includes a monthly selection of games to keep forever, an ongoing Humble Store discount, and charitable contributions from membership fees.
| Plan | Humble Choice |
| Monthly price | £11.49 |
| Annual price | £119.99 |
| Charity share | Typical membership gives around 5% to charity |
| method | steps summary | estimated time | proof obtained | difficulty (Easy/Medium/Hard) |
|---|---|---|---|---|
| Web | Log in - Account - Manage Membership - Cancel | Immediate | On-screen confirmation and email | Easy |
| iOS | Manage subscriptions in Apple ID - Cancel Humble Choice | Immediate (via Apple) | Apple confirmation email / App Store receipt | Medium |
| Android | Manage subscriptions in Google Play - Cancel Humble Choice | Immediate (via Google) | Google Play confirmation email | Medium |
| Contact Humble Support asking to cancel and include account details | 1-7 days processing | Support email thread | Medium | |
| Post (registered letter) | Send registered letter to Humble Choice address with account and cancellation statement | Allow postal transit - at least 7 days before renewal | Registered post receipt | Hard |
Rule - You may cancel a subscription if you cannot access the service from your new location. Provide proof of address change such as a dated utility bill or government-issued ID showing the new address. Applicable law - Consumer Rights Act 2015 for service performance standards.
Rule - If Humble Choice raises the membership price before your renewal they must provide notice of the change. You may cancel and request any applicable refund for prepayment of future periods if the change is not accepted. Required proof - notice or screenshot showing old price and email or in-account notice of the increase. Applicable law - Digital Markets, Competition and Consumers Act 2024 and CMA guidance on automatic renewal terms.
Rule - Accounts may be closed on presentation of a death certificate and proof of authority from the estate administrator. Required proof - certified copy of the death certificate and proof of administration. Applicable law - Consumer Contracts Regulations 2013 and general contract law obligations under the Consumer Rights Act 2015.
Rule - If Humble significantly changes the service content or availability you can treat this as a fundamental change and cancel with a claim for refund of future unused payments. Required proof - evidence of the changed terms or content and your subscription record. Applicable law - Consumer Rights Act 2015 and Digital Markets, Competition and Consumers Act 2024.
Rule - For standard monthly memberships there is no minimum commitment and you may cancel at any time. For annual subscriptions cancel before the annual renewal date to avoid being charged for the next year. Required proof - membership invoice or receipt showing renewal dates. Applicable law - Consumer Contracts Regulations 2013.
Rule - Under the Consumer Contracts Regulations 2013 you have a 14 day cooling-off period for online contracts. This right ends earlier if you expressly consent to immediate access to digital content and the download or streaming begins. Required proof - purchase date and evidence that no keys or downloads were revealed. Applicable law - Consumer Contracts Regulations 2013 (2013 Regulations).
Retention offers reported in Humble Choice support notes include a one-time discount and the option to downgrade. Known offers from research: 1 USD off the current month (one-time per account) and an option to downgrade to a Lite tier. To request a retention offer, contact Humble Support via the support portal or email [email protected] and state your cancellation intention, then ask specifically for a retention credit or downgrade.
Monthly price: £11.49. Annual price: £119.99.
Yearly cost if you keep monthly: 12 x £11.49 = £137.88 per year. Annual plan cost: £119.99 per year. Yearly saving by switching from monthly to annual: £137.88 - £119.99 = £17.89.
Cheapest real alternative named: Epic Games Store monthly free games - £0 per month for free titles. Other near substitutes: Xbox Game Pass for PC at approximately £7.99 per month and PlayStation Plus Essential at approximately £7.99 per month. Use these alternatives if you prioritise access to a broad rotating catalogue or lower monthly cost.
Primary protections come from the Consumer Rights Act 2015 for service quality and the Consumer Contracts Regulations 2013 for the 14 day cooling-off right. The Competition and Markets Authority (CMA) enforces rules on unclear auto-renewal and hard-to-cancel subscriptions under the Digital Markets, Competition and Consumers Act 2024. See the 2024 Act guidance on cooling-off rights: Cooling-off rights (2024).
Under the Consumer Contracts Regulations 2013 you have 14 days to cancel online purchases with a full refund unless you consented to immediate digital delivery and downloads started. Humble's support pages state Choice purchases are generally non-refundable and refunds are typically not granted if any keys have been revealed. See Humble's refund policy: Humble Refund Policies.
1) Complain to Humble Support (use the support portal or [email protected]). 2) For unresolved disputes, get advice from Citizens Advice and consider a chargeback with your card issuer or Section 75 claim if the payment qualifies. 3) Report practices that make cancellation difficult to the CMA.
After cancellation you keep any game keys you already received. Humble states customers retain access to purchased keys even if subscription ends.
There is no cancellation fee. No pro-rata refund is normally given for unused monthly periods on standard monthly memberships. For annual subscriptions Humble's research indicates no pro-rata refund for unused months except in exceptional cases or if statutory rights apply.
Your account remains active for login; to remove personal data contact support at [email protected] with a subject: "Data deletion request" and include your account email. Keep support confirmations for your records.
Follow this checklist to cancel and protect your rights.
£11.49
/ mois
Curated mix of PC games every month, games to keep forever, up to 20% store discount, 5% of membership supports charity.
Equivalent to £9.999 per month (billed £119.99 annually)
/ mois
Same benefits as monthly, billed once per year, potential saving of £17.89 vs monthly billing.
No commitment. Billoff helps you cancel or adjust your Humble Choice subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
£0 (free monthly games)
/ mois
Offers rotating free games without a paid subscription for the free titles
£7.99
/ mois
Access to a large rotating catalogue via subscription rather than permanent ownership of claimed titles
£7.99
/ mois
Subscription for PlayStation consoles with monthly free games and online play
Humble Choice is available in many countries. Here are several frequently cited markets:
What you should know about Humble Choice subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Humble Choice subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.