Standby (Free)
£0
/ mois
1-2 flight alerts per week, web access only
1-2 flight alerts per week
web access only
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
Cancel Jack's Flight Club the easy way
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Preview of your letter
PreviewSender
Recipient
Jack's Flight Club
86-90 Paul Street
EC2A 4NE London United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of Jack's Flight Club agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Jack's Flight Club service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Jack's Flight Club service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
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Jack's Flight Club
Step-by-step 2026 guide to cancel Jack's Flight Club in the UK. Includes fastest method, refund rules, pricing and alternatives. Rated 4.8/5 on App Store.
https://jacksflightclub.com
London, United Kingdom
Subscription Box
Cancellation at a glance
| fastest method (name it + why) | Web - Members Lounge cancellation is fastest because it is immediate and self-serve via your profile Purchases page. |
|---|---|
| effective delay | Immediate when cancelled in Members Lounge |
| notice period | 0 days - cancellation takes effect immediately for future renewals; access until end of paid period where applicable |
| cancellation fee (amount or 0) | 0 |
| minimum commitment | No minimum commitment - subscriptions are for the selected billing period (monthly, quarterly, semi-annual, annual) |
| phone + hours | Not published by Jack's Flight Club |
| postal address for registered letter | Jack's Flight Club, 86-90 Paul Street, EC2A 4NE London, United Kingdom |
What is Jack's Flight Club
Service overview
Jack's Flight Club is a flight-deal alert service that finds discounted airfares and sends members curated alerts. It offers a free Standby tier and paid Premium tiers with more frequent alerts and app access.
Who uses it
The target audience is savvy travellers looking for low-cost flight opportunities from UK airports and elsewhere. The service claims 3.6 million subscribers and emphasises time-sensitive deals and expert commentary.
How it works
Members receive flight alerts by email and, for paid members, via mobile app. Premium members get more alerts and features such as airport filters and ad-free emails.
| Founded | 2016 |
|---|---|
| Founders | Jack Sheldon, Philip Wintermantle |
| Parent company | Travelzoo |
| Subscribers | 3.6 million |
| Support | [email protected] |
How to cancel Jack's Flight Club
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Web (Members Lounge) | Log in, click profile avatar, Purchases, Cancel, confirm | 5 minutes | On-screen confirmation message | Easy |
| iOS (Apple App Store) | Cancel subscription in Apple ID subscriptions; billing and refunds handled by Apple | 5-15 minutes | Apple subscription cancellation receipt | Medium |
| Android (Google Play) | Cancel via Google Play Subscriptions; Google manages billing | 5-15 minutes | Google Play cancellation receipt | Medium |
| Send request to [email protected] asking to cancel and include account details | Up to 48 hours for response | Email reply from support | Medium | |
| Phone | Not published - no direct phone cancellation process available | Not published by Jack's Flight Club | Not published by Jack's Flight Club | Hard |
| Post | Send a registered letter to the London address to request cancellation | 5-10 working days delivery plus processing | Proof of posting / signed-for receipt | Medium |
Web - Members Lounge (best, fastest)
- Open https://jacksflightclub.com/ and click Sign in to access the Members Lounge.
- Click your profile avatar at the top right, select 'Purchases'.
- Click 'Cancel' on the active subscription and follow the pop-up prompts; click 'Proceed with cancellation' to confirm.
- Keep a screenshot of the confirmation pop-up as proof.
iOS - App Store
- Open Settings on your iPhone and tap your name then Subscriptions.
- Find Jack's Flight Club in your subscriptions list and tap Cancel Subscription.
- Apple handles billing and refunds; contact Apple Support for refunds. Jack's Flight Club states that Apple makes the final refund decision.
Android - Google Play
- Open the Google Play Store app, tap your profile icon, choose Payments and subscriptions then Subscriptions.
- Select Jack's Flight Club and tap Cancel subscription.
- Retain the Google Play cancellation email as proof.
- Send an email to [email protected] with your account email, subscription type and request to cancel.
- Save the support reply as proof. Allow up to 48 hours for response.
Post
- Send a registered letter to Jack's Flight Club, 86-90 Paul Street, EC2A 4NE London, United Kingdom stating your account email, subscription and a clear request to cancel.
- Keep the signed-for receipt as proof of delivery.
Cancel by reason
Cooling-off period (new contracts)
New members buying annual, semi-annual or quarterly Premium subscriptions have a 14-day money-back guarantee. To claim a refund, request cancellation and refund within 14 days of purchase. This aligns with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 cooling-off right for services. Evidence: proof of purchase and date of subscription.
Trial that converts to paid
If you took a 30-day Premium trial for £1 that auto-converts to Annual at £39, you must cancel before the trial end to avoid the £39 annual charge. To dispute an unwanted renewal, provide proof of trial start date and the renewal charge.
Price increase
If Jack's Flight Club materially increases the price after you subscribed, you have the right to cancel if the change is a contractual variation. Provide the original terms and the notice of price change. Applicable law: Consumer Rights Act 2015 on contract terms and fairness.
Moving abroad
If you permanently move and cannot use region-specific services, request cancellation by emailing [email protected] and provide proof of address change such as a utility bill or tenancy agreement. Jack's Flight Club does not publish a formal relocation policy; use the same evidence required for account changes.
Death of subscriber
To cancel for the death of a subscriber, contact [email protected] and attach a copy of the death certificate. Jack's Flight Club's public help pages do not list a dedicated bereavement process; supporting documents are required.
Legitimate grounds accepted by Jack's Flight Club
Research identifies the following grounds in their terms: material change of services, suspension for technical reasons over 90 days, or a material breach by Jack's Flight Club. Evidence required includes correspondence and dates showing the change or suspension. Applicable law: Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.
Negotiate or save
Before you cancel: negotiate
Retention offers reported in public feedback are limited. There is no published retention discount in Jack's Flight Club help pages. If you wish to negotiate, email [email protected] and request a retention offer quoting your account email and the plan you currently hold. Mention the 30-day trial terms if relevant. If you subscribed via Apple, ask Apple Support about refund options because Jack's Flight Club states Apple controls App Store refunds.
What cancelling saves you - yearly maths
Use these plan prices to compute annual costs and savings:
Premium Annual: £39 per year. Calculation: £39 per year.
Premium Semi-annual: £50 per year. Calculation: £50 per year.
Premium Quarterly: £60 per year. Calculation: £60 per year.
Premium Monthly equivalent shown: Quarterly at £5 per month equals £60 per year (12 x £5 = £60). Semi-annual at £4.15 per month equals £49.80 per year (12 x £4.15 = £49.80, shown as £50 annual price). Annual at £3.25 per month equals £39 per year (12 x £3.25 = £39).
Example saving: If you cancel an Annual plan at £39 and switch to free Standby (£0), your saving is: £39 - £0 = £39 per year.
Cheapest real alternative: Secret Flying alerts and many deal sites publish free alerts. Example competitor prices: Secret Flying - £0 per year, Cheap Flight Club - £0 per year. Switching from Premium Annual at £39 to Secret Flying saves £39 per year.
Legal protections and escalation
Key UK laws
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give a 14-day cooling-off period for most online and off-premises contracts for services. The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill and restricts unfair contract terms.
Auto-renewal and the CMA
The Competition and Markets Authority treats hard-to-cancel subscriptions and unclear auto-renewal terms as potentially unfair. Jack's Flight Club's terms address auto-renewal and cancellation; confirm renewal dates and use the Members Lounge to cancel to avoid renewal.
Escalation steps
1) Complain to Jack's Flight Club via [email protected] and keep records. 2) If unresolved, get Citizens Advice guidance and consider a chargeback through your card issuer or Section 75 where applicable. 3) If a trader breach involves unfair contract terms or misleading practices, report to the Competition and Markets Authority.
What to do after cancelling Jack's Flight Club
Check access and final billing
After cancelling via Members Lounge you will usually retain access until the end of the paid period. Check your Purchases page for end dates and keep the on-screen confirmation or email from support.
Data and account
If you want your account deleted, email [email protected] and request account deletion. Keep a record of the reply. If you signed up with Apple, deleting the app does not cancel the subscription; you must cancel via Apple.
Re-activating later
You can re-subscribe at any time by signing in and selecting a paid plan. If you re-subscribe within a promotional trial window such as the 30-day £1 trial, check the trial terms at the time of sign-up to avoid unexpected charges. See the trial link: 30-day trial offer.
Next steps and practical checklist
Use this checklist after you decide to cancel.
- Log in to the Members Lounge and click Purchases to cancel immediately. Keep a screenshot of the confirmation.
- If you subscribed via Apple, cancel in your Apple ID Subscriptions and contact Apple for refunds. Retain Apple's cancellation screen or email.
- If you subscribed via Google Play, cancel in Google Play Subscriptions and keep the confirmation email.
- If you need a written record, send a registered letter to Jack's Flight Club, 86-90 Paul Street, EC2A 4NE London, United Kingdom and keep the signed-for receipt.
- If requesting a refund within 14 days, include proof of purchase and the date in your email to [email protected]. For App Store purchases, contact Apple Support.
- Record dates: purchase date, cancellation request date, and any reply dates for escalation.
Plans
Premium Quarterly
£5
/ mois
All alerts (4x more), app access, instant notifications, airport filtering, ad-free emails, 14-day money-back guarantee
All alerts (4x more)
app access
instant notifications
airport filtering
Premium Semi-annual
£4.15
/ mois
All alerts (4x more), app access, instant notifications, airport filtering, ad-free emails, 14-day money-back guarantee
All alerts (4x more)
app access
instant notifications
airport filtering
Premium Annual
£3.25
/ mois
All alerts (4x more), app access, instant notifications, airport filtering, ad-free emails, 14-day money-back guarantee
All alerts (4x more)
app access
instant notifications
airport filtering
No commitment. Billoff helps you cancel or adjust your Jack's Flight Club subscription without hunting down every detail alone.
Pros & cons
Pros
Large subscriber base with 3.6 million members providing wide deal coverage
Cheap Annual price at £39 per year for full Premium access
Members Lounge cancellation is immediate and self-serve
Cons
App Store purchases are handled by Apple so refunds and cancellations can be harder to obtain
Monthly plans are not eligible for the 14-day money-back guarantee
No published phone cancellation number; postal cancellation slower
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
Secret Flying
£0
/ mois
Free flight alerts posted publicly; no paid Premium tier
Cheap Flight Club
£0
/ mois
Newsletter-based deals with free access; focuses on UK departures
Cheapflights (comparison site)
£0
/ mois
Search engine and price comparison rather than curated alerts
Countries where Jack's Flight Club is available
Jack's Flight Club is available in many countries. Here are several frequently cited markets:
United Kingdom
Subscription & cancellation
What you should know about Jack's Flight Club subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Jack's Flight Club subscription, whichever payment method you use.
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