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We generate and send your cancellation letter to Kid Pass by registered mail
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Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of Kid Pass agreement
Step-by-step guide to cancel Kid Pass in the UK, refund rights and alternatives. Includes prices and a 4.0/5 app rating.
| Item | Value |
|---|---|
| Fastest method (name it + why) | Website - use My Account on the Kid Pass website because cancellation is completed there and a confirmation email is issued |
| Effective delay | Immediate after confirmation email |
| Notice period | 0 days |
| Cancellation fee (amount) | £0 |
| Minimum commitment | No minimum commitment |
| Phone + hours | Not published by Kid Pass |
| Postal address for registered letter | Kid Pass, 124 City Road, EC1V 2NX London, United Kingdom |
Kid Pass is a subscription membership that gives families access to discounts on children s activities, camps and online classes. In the UK the service operates as a recurring membership that renews automatically unless cancelled.
Members sign up for a trial or paid plan and then browse and book offers. Offers and deals are added regularly. A membership covers the household according to Kid Pass terms and renews automatically unless cancelled via the website.
| Fact | Detail |
|---|---|
| Trial | 30-day trial available for £1 |
| Monthly price (reported) | £4.99 per month |
| Annual price (reported) | £39.99 to £59.88 per year depending on plan calculation |
| Special offers | Summer offer £3.99/month; One4all 365 days for £30 reported |
For official information see Kid Pass what is it and how it works.
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Website | Log in to My Account on the Kid Pass website and choose Cancel Membership | 2-10 minutes | Confirmation email with reference number | Easy |
| iOS / Android app | App does not provide cancellation. Deleting the app does not cancel membership. Use website instead | 5-15 minutes (use website) | Confirmation email if cancelled via website | Medium |
| Phone | Not published - call details not published; phone cancellation not guaranteed | Not published by Kid Pass | Not published by Kid Pass | Hard |
| Email [email protected] requesting cancellation and include account details | 5-30 minutes to prepare, response time varies | Confirmation email from Kid Pass | Medium | |
| Post (registered letter) | Send signed cancellation request to the registered address by recorded delivery | 10-15 days depending on mail | Proof of posting; confirmation email when processed | Medium |
If you are moving and Kid Pass no longer offers relevant deals in your new area you may cancel your membership by requesting cancellation through My Account or by email. Provide proof such as a dated utility bill or change of address confirmation. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 for contract information and cancellation rights.
If Kid Pass increases the subscription price you should receive notice. If the price increase is applied without lawful notice you can cancel and request a refund for future charges. Provide the price increase notice or your billing record. Applicable law: Consumer Rights Act 2015 and the Competition and Markets Authority guidance on auto-renewal.
In case of the account holder s death, request cancellation and supply a copy of the death certificate and proof of your right to manage the estate. Kid Pass accepts cancellation requests; follow up by email to [email protected]. Applicable law: Consumer Rights Act 2015 (service contract fairness) and general contract law.
If Kid Pass fails to provide the service as described or with reasonable care and skill you may cancel and claim remedies under the Consumer Rights Act 2015. Required evidence includes screenshots of offers promised but unavailable, booking attempts and correspondence with Kid Pass.
You have a 14-day cooling-off period for online contracts under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. For digital content the right to refund can be lost if you expressly consent to immediate access to content. To use the cooling-off right provide the cancellation request within 14 days and specify the order date. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Kid Pass has few reported retention offers in the public record. There are no widely reported standard retention discounts or trials offered when attempting to cancel. To request a retention offer, contact support at [email protected] or cancel via My Account and mention you would consider staying for a specific discount or an annual rate. Provide your account email, date of birth of primary member if requested and a recent booking reference to speed the request.
Use this arithmetic to calculate yearly costs and savings from publicly reported Kid Pass prices.
Monthly plan: £4.99 per month. Annual cost = £4.99 x 12 = £59.88 per year.
Annual plan: £39.99 per year. Savings switching from monthly to annual = £59.88 - £39.99 = £19.89 per year.
Summer offer example: £3.99 per month. Annual cost = £3.99 x 12 = £47.88 per year.
One4all 365 day gift example: £30 for 365 days (reported special); cost = £30 per year.
Example comparisons: Cancelling a monthly plan (£59.88/yr) for the annual plan (£39.99/yr) saves £19.89 per year. Cancelling the monthly plan and using a One4all 365 day deal at £30 saves £29.88 per year. The cheapest reported alternative in public research is Family Pass at £29.99 per year.
Two facts govern subscription cancellations in the UK. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 provide a 14-day cooling-off right for most online contracts. The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill and bans unfair terms such as excessive cancellation penalties.
The Competition and Markets Authority (CMA) treats hard-to-cancel subscriptions and unclear automatic renewal terms as potentially unfair. If Kid Pass makes cancellation difficult, this may breach CMA guidance. Keep written evidence of cancellation and confirmation emails.
1. Complain to Kid Pass first via My Account or [email protected]. 2. If unresolved, seek advice from Citizens Advice and escalate to the CMA for guidance. 3. For disputed card payments, consider Section 75 or chargeback via your card issuer if the payment qualifies. Applicable laws: Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.
After cancellation, check your bank statement for any further charges. Kid Pass states they only process payments for active members. If you receive a charge after cancellation, keep your confirmation email and contact [email protected] requesting a refund and include the reference number.
Access to offers typically ends when the membership expires. To re-activate, sign in and choose a new plan. Keep a copy of cancellation confirmation if you later dispute continued billing.
Request deletion of personal data by contacting [email protected] and reference the account email. Retain copies of any responses for escalation.
Follow this checklist to confirm cancellation and protect your rights.
£4.99
/ mois
One membership covers the household, instant access to offers, new deals added regularly, cancel anytime. 30-day trial for £1.
£3.33
/ mois
One membership covers the household, instant access to offers, new deals added regularly. Cheaper annual rate if used for 9+ months.
£3.99
/ mois
Limited-time summer promotional monthly price reported in public research.
£2.50
/ mois
Reported promotional gift-card style option providing 365 days for £30 in public reporting.
No commitment. Billoff helps you cancel or adjust your Kid Pass subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
Not published
/ mois
Discounts on a wide range of family days out and attractions; lower annual price
Not published
/ mois
Focus on unlimited discounts and value-added bonuses
£2.50
/ mois
Gift-card style access reported at £30 for 365 days as a promotional offer
Kid Pass is available in many countries. Here are several frequently cited markets:
What you should know about Kid Pass subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Kid Pass subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.