Cancel Look Fantastic Beauty Box the easy way

Monthly curated beauty box

Look Fantastic Beauty Box is a subscription that sends six curated beauty samples or travel-size products each month. Each box advertises a monthly value of at least £55.

Plan types and perks

Plans include 1 month rolling subscriptions and prepaid 3, 6 and 12 month options. The 12 month plan may include free Premier Delivery (saving typical Premier Delivery cost of £9.90) and extra gifts and discounts for subscribers.

Company facts

Web - cancel from your account

1. Go to Look Fantastic Beauty Box and click Sign in.
2. Open My Account.
3. Select Subscription or Beauty Box subscription.
4. Choose Turn off auto-renewal or Manage subscription and confirm.
5. Save or screenshot the confirmation page and keep any confirmation email.

iOS - Apple subscriptions

1. If you subscribed via Apple App Store, open Settings on your iPhone.
2. Tap your name, then Subscriptions.
3. Find Look Fantastic Beauty Box and tap Cancel Subscription.
4. Keep Apple confirmation email or screenshot as proof.

Android - Google Play subscriptions

1. Open Google Play Store app, tap the profile icon, then Payments and subscriptions.
2. Tap Subscriptions, select Look Fantastic Beauty Box and Cancel subscription.
3. Save Google Play confirmation email or screenshot.

Phone

1. Look Fantastic Beauty Box does not publish a direct phone number for cancellations. Use the Help Centre or email support.
2. If a phone number appears in account messages, request a cancellation reference during the call and save it.

Email

1. Send mail to [email protected] from the account email address.
2. Include order number, subscription plan and clear statement: "I wish to cancel my Look Fantastic Beauty Box subscription and turn off auto-renewal."
3. Save the reply email as proof.

Post (registered letter)

1. Write a letter with subscriber name, account email, order number and the clear statement to cancel the subscription and stop auto-renewal.
2. Send by Royal Mail recorded delivery to: Look Fantastic Beauty Box, 10 Queen Street Place, EC4R 1AG London, United Kingdom.
3. Keep proof of posting and the recipient signature if returned.

Cooling-off (14 days)

If you received the first Beauty Box and want a refund, you have 14 days from the day after you acquire physical possession of the goods under the Consumer Contracts Regulations 2013. To obtain a refund, notify Look Fantastic Beauty Box with a clear statement to cancel within that 14-day period. Use your account or the Help Centre and keep confirmation. Reference: Consumer Contracts Regulations 2013.

End of commitment

For prepaid 3, 6 and 12 month subscriptions you are committed for the paid term. Research states: if you cancel after the 14 day cooling-off period you will be tied to the remainder of the subscription and are not eligible for a refund.

Moving address

Rule - moving alone does not automatically cancel a subscription. Provide proof - new address documentation such as utility bill or tenancy agreement and contact support to request cancellation; acceptance is at the trader's discretion unless a statutory right applies.

Price increase

If Look Fantastic Beauty Box increases a recurring price during your binding prepaid term, contact support and ask for options. Required proof - the notification from Look Fantastic (email or account message). Under Consumer Rights Act 2015 and contract law, a unilateral price increase may allow termination if the terms permit it or if term is unfair; consult Citizens Advice when disputed.

Death of subscriber

To cancel after the death of a subscriber, provide a copy of the death certificate and the account holder's details to support email. The trader will review and close the account. Required proof - death certificate and proof you represent the estate.

Legitimate ground accepted by Look Fantastic Beauty Box

Research does not list explicit accepted legitimate grounds beyond cooling-off and standard customer service exceptions. For all strong grounds present documentary proof: medical certificate, bereavement documents or proof of loss of payment method. Legal reference - Consumer Rights Act 2015.

Before cancelling: negotiate

Look Fantastic is known to offer subscriber benefits on longer plans: the 12 month prepaid plan includes free Premier Delivery (value usually £9.90) and a free Color Wow gift, plus up to 15% off subscriber discounts. If you want to keep a subscription at lower cost ask support for retention offers, longer-term discounts or promotional codes. To request, write via Help Centre or email [email protected] and quote your account and current plan.

What cancelling saves you - yearly comparison

Compute annual cost for common plans:

• 1 month rolling at £15.00 per month: 12 x £15.00 = £180.00 per year.
• 12 month paid upfront at £145.00: effective annual cost = £145.00 per year.
• 12 month monthly payment at £13.00 per month: 12 x £13.00 = £156.00 per year.

Cheapest real competitor from research: GLOSSYBOX at £13.50 monthly = 12 x £13.50 = £162.00 per year. Comparison math example: switching from a 1 month rolling at £15.00 to GLOSSYBOX at £13.50 saves £1.50 per month - annual saving equals £18.00 (12 x £1.50 = £18.00). Switching from 1 month at £15.00 to a 12 month prepaid at £145.00 saves £35.00 per year (180.00 - 145.00 = £35.00).

Key UK laws

Consumer Contracts Regulations 2013 provide a 14 day cooling-off period for most online purchases and subscriptions of physical goods with a refund. See the legislation: Cooling-off rights.

Unfair terms and escalation

The Consumer Rights Act 2015 protects consumers against unfair contract terms and requires services to be performed with reasonable care and skill. The CMA monitors hard-to-cancel subscriptions and unclear auto-renewal terms. If Look Fantastic Beauty Box refuses a lawful cancellation or refund, complain first to the trader, then contact Citizens Advice for next steps. Use chargeback or Section 75 escalation only when the payment qualifies and the trader will not comply.

Check final billing

After cancellation confirm whether your payment method will be charged again. For 1 month rolling subscriptions, cancelling by the 25th avoids the next month. For prepaid plans you will usually receive boxes for the remainder of the paid term with no refund after 14 days.

Access and data

Decide whether to keep your account. If you want account deletion request data deletion via the Help Centre. Keep confirmation of cancellation, refund or non-renewal emails for at least 12 months.

Re-activation

You can re-subscribe at any time after your subscription ends. Re-subscription may not preserve previous retention offers or free gifts tied to the original subscription term.

Use this checklist after you decide to cancel.

• Log in and turn off auto-renewal in My Account > Subscription and save confirmation.
• If cancelling within 14 days of receiving the first box, notify Look Fantastic Beauty Box for a refund and keep proof.
• Save emails, screenshots and any cancellation reference number.
• If you prefer post, send a registered letter to 10 Queen Street Place, EC4R 1AG London and keep proof of posting.
• If disputed, gather purchase proof and complain through the Help Centre, then contact Citizens Advice or use chargeback/Section 75 if eligible.