Mail+ (Monthly)
£4.99
/ mois
Standard Mail+ subscription features
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment

We generate and send your cancellation letter to Mail Plus by registered mail
Sender

Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of Mail Plus agreement

Step-by-step UK guide to cancel Mail Plus, your rights, refunds and fastest routes. Includes phone, post and App Store instructions.
| Item | Value |
|---|---|
| Fastest method | Phone - call 0800 083 5000 (9am-6pm Monday-Saturday) for immediate cancellation handling |
| Effective delay | Immediate if request received before the next billing cycle commences |
| Notice period | Request must be made before the next billing cycle commences |
| Cancellation fee | 0 |
| Minimum commitment | Not published by Mail Plus |
| Phone + hours | 0800 083 5000 - 9am-6pm Monday-Saturday |
| Postal address for registered letter | Mail Plus, Hollinswood Road, Central Park, TF3 4ER Telford, United Kingdom |
Mail Plus is a subscription and digital edition service that provides mail and magazine edition access under the Mail+ brand and related products. The legal company name is Mail-Plus, founded in 2016, and the service targets businesses and consumers for mail and digital edition delivery.
Mail Plus offers a monthly Mail+ subscription at £4.99 and digital UK editions plans such as Mail+ Editions available monthly at £15.99 or annually at £119.88, with promotional pricing reported on first-year offers.
| Legal name | Mail-Plus |
| Founded | 2016 |
| Target audience | Businesses of all sizes seeking inbound mail routing solutions |
| Stock | Private |
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Phone | Call 0800 083 5000 and request cancellation | Immediate during opening hours | Call reference or confirmation email if issued | Easy |
| Web | Use the subscription website or official account settings to cancel | 5-15 minutes | On-screen confirmation / email | Medium |
| App Store (iOS) | Cancel subscription via Apple ID subscriptions | 2-5 minutes | Apple subscription cancellation receipt | Easy |
| Google Play (Android) | Cancel subscription via Google Play > Subscriptions | 2-5 minutes | Google Play receipt | Easy |
| Post | Send a signed registered letter to the cancellation address | 3-7 working days delivery + processing time | Recorded Delivery receipt and signature | Medium |
Rule - If you cannot receive the service because you move, Mail Plus must accept cancellation when physical delivery or contractual performance becomes impossible. Required proof - provide a copy of a proof of new address (utility bill, tenancy agreement) and the effective move date. Applicable law - Consumer Rights Act 2015 (service must be performed with reasonable care and skill).
Rule - If Mail Plus increases the price during a contract and you do not accept, you may cancel under the contract terms and consumer law where unilateral price rises are not agreed. Required proof - copy of the price change notice from Mail Plus and your account details showing original price. Applicable law - Consumer Rights Act 2015 (unfair contract terms) and Competition and Markets Authority guidance on auto-renewal.
Rule - The estate or named nominee may cancel the subscription. Required proof - official death certificate and proof of authority to act for the estate. Applicable law - Consumer Contracts Regulations 2013 principles and general contract law.
Rule - Legitimate grounds include inability to receive the service or persistent service failures. Required proof - copies of communications with Mail Plus demonstrating the issue (emails, screenshots). Applicable law - Consumer Rights Act 2015.
Rule - If you signed a fixed-term offer, cancellation is allowed at the end of the fixed term without penalty. Required proof - your original contract or confirmation showing the fixed term and expiry date.
Rule - For online purchases you have a 14-day cooling-off period under the Consumer Contracts Regulations 2013 to cancel and obtain a full refund, provided you have not extensively accessed the service. Required proof - cancellation notice within 14 days and any evidence that the service was not extensively supplied. Applicable law - Consumer Contracts Regulations 2013 and the Digital Markets, Competition and Consumers Act 2024. Additional detail - refunds for online notifications must be processed within 24 hours and within 3 working days for other notification methods under the 2024 Act: Cooling-off rights.
Retention offers reported - No specific retention offers from Mail Plus were reported in the research data. How to ask - call 0800 083 5000 and say you want to cancel but are willing to stay for a reduced price. Script - "I am considering cancelling my Mail Plus subscription. Are there any retention offers or reduced-price plans you can apply to my account? Please confirm any offer in writing to my email." Keep the written confirmation.
Mail+ monthly plan: 4.99 x 12 = 59.88 GBP per year.
Mail+ Editions monthly plan: 15.99 x 12 = 191.88 GBP per year.
Mail+ Editions annual plan: 119.88 GBP per year (note initial promotion of 65 GBP for first year is reported on some offers; the standard annual is 119.88 GBP).
Cheapest real alternative from the pricing research: Microsoft 365 Personal at 1.99 x 12 = 23.88 GBP per year, or annual 84.99 GBP. If your need is basic email or productivity, switching to Microsoft 365 Personal would save 59.88 - 23.88 = 36.00 GBP per year compared with Mail+ monthly. If you currently pay Mail+ Editions monthly at 15.99, switching to Microsoft 365 Personal monthly saves 15.99 - 1.99 = 14.00 GBP per month, or 168.00 GBP per year (191.88 - 23.88 = 168.00 GBP).
The main protections come from the Consumer Contracts Regulations 2013 (14-day cooling-off period), the Consumer Rights Act 2015 (services must be performed with reasonable care and skill and unfair contract terms are not binding) and the Digital Markets, Competition and Consumers Act 2024 which updates cancellation and refund rules. The Competition and Markets Authority (CMA) monitors unfair auto-renewal practices.
The Consumer Contracts Regulations 2013 give you 14 days to cancel online purchases and receive a refund. The Digital Markets, Competition and Consumers Act 2024 clarifies cancellation rights for initial and renewal cooling-off periods. Refund timing - refunds for online notifications must be processed within 24 hours and within 3 working days for other notification methods as set out in the 2024 Act: Digital Markets Act - enacted.
1) Complain to Mail Plus in writing and keep records. 2) If unresolved, get advice from Citizens Advice and consider the relevant ombudsman depending on the sector. 3) For qualifying card payments, use Section 75 or ask your card issuer for chargeback. These routes protect consumers under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
Confirm the final billing period and whether you are charged for the next cycle. If you cancelled during the 14-day cooling-off window and did not extensively use the service, request a full refund and expect it to be processed as described in the 2024 Act.
Request confirmation of data retention and deletion. If your account includes stored data or custom settings, ask Mail Plus for the retention period and request data export if needed.
If you want to re-subscribe later, note that promotions may not be repeated. Keep any account ID or confirmation to ease re-activation. If you cancelled a third-party subscription (App Store or Google Play), re-subscribe via that platform.
Use this checklist to cancel securely and keep proof.
£4.99
/ mois
Standard Mail+ subscription features
£15.99
/ mois
Digital UK editions of magazines
£1.99
/ mois
Office apps and Outlook email (listed as a relevant alternative in the pricing research)
£4.99
/ mois
Ad-free email and added features (listed in pricing research)
No commitment. Billoff helps you cancel or adjust your Mail Plus subscription without hunting down every detail alone.
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Mail Plus is available in many countries. Here are several frequently cited markets:
What you should know about Mail Plus subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Mail Plus subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.