Cancel NFL Game Pass (DAZN) the easy way

Service overview

NFL Game Pass on DAZN is a subscription streaming product that offers live and on-demand access to NFL games, NFL Network programming and additional features such as RedZone and alternative feeds depending on the plan. It targets international NFL fans outside the United States and is operated by DAZN Group.

Key features

Plans cover live games, on-demand replays, highlights and special event access. Higher tiers add Multiview, extra device streams, HDR and Dolby audio on selected games and exclusive ballots for international-game tickets.

Company facts

Web (recommended) - exact steps

1. Open a web browser on computer, mobile, Smart TV or console and go to www.dazn.com.
2. Sign in with the account that has the DAZN subscription.
3. Open the menu and select "My Account" then "Subscription".
4. Click "Cancel subscription" and follow on-screen prompts to "Confirm cancellation".
5. Keep the confirmation email as proof. Monthly plans start a 30-day notice period from the day you cancel.

Cancel on Apple (iPhone, iPad, Apple TV)

1. If you paid via Apple, open the DAZN app and go to "My Account" for a link to the iTunes Store or manage your subscription within iTunes on a computer under Account > View My Account > Subscriptions > Manage.
2. Alternatively, on iOS go to Settings > Your name > Subscriptions and select DAZN to cancel.
3. Apple will send confirmation and control billing; refunds are handled by Apple when applicable.

Cancel on Android (Google Play)

1. Open Google Play Store on your Android device.
2. Tap Menu > Account > Subscriptions, find DAZN and tap "Cancel".
3. Keep the Google Play receipt as proof.

Cancel via Amazon

1. Go to your Amazon account, open Memberships and Subscriptions and locate DAZN.
2. Select Unsubscribe or Cancel to stop auto-renewal; Amazon will record the cancellation.

Cancel if you used a third party (Roku, Sky, mobile provider)

1. If you used a third party to pay, you must cancel through that third party account (for example your Sky or Roku account) by turning off auto-renew or unsubscribing there.
2. DAZN's support pages state third-party payments need cancellation with the provider that billed you.

Cancel by post

1. Write a clear cancellation statement including your account email and subscription details and send it by registered post to NFL Game Pass (DAZN), 14 Hanover Square, W1S 1HP London, United Kingdom.
2. Keep the postal receipt and delivery confirmation as proof.

Moving abroad or change of residency

If you move and can no longer use the service in the country where you subscribed, contact DAZN and show proof of new address such as a utilities bill or tenancy agreement. DAZN terms require cancellations through the account or the third-party platform used to pay. Include the applicable platform billing records if asked.

Price increase

If DAZN increases the subscription price and you do not accept the change, you may be entitled to cancel with effect from the change date. Provide a screenshot or copy of the price increase notice and your cancellation notification. Relevant consumer protection principles apply under the Consumer Rights Act 2015 for contract fairness and the Digital Markets, Competition and Consumers Act 2024 for renewal notices.

Death of subscriber

To cancel after the death of a subscriber, send a copy of the death certificate and a short letter requesting the subscription be terminated and any prepayments refunded where the law applies. Use the registered postal address or contact support through the DAZN help pages.

End of commitment

Annual plans continue until the end of the billing cycle. If you are on an annual plan you can cancel at any time but access continues to the end of the paid year. For example, if you paid on 1 July and cancelled on 15 July, your subscription remains until 1 July of the next year. This follows the terms described by DAZN.

Cooling-off and cancellation during trial or renewal cooling-off

Under the Consumer Contracts Regulations 2013 you have a 14-day cooling-off right for contracts concluded online, subject to the digital content exception once streaming starts with express consent. The Digital Markets, Competition and Consumers Act 2024 also requires traders to provide a renewal cooling-off notice and an end of contract notice for cancellations. To exercise cooling-off, notify DAZN with a clear statement and keep the message as proof. See the 2024 legislation on cooling-off rights and DAZN's terms for details.

Before you cancel: retention options and how to ask

DAZN's public guidance notes that you "may be presented with the ability to switch or exit your subscription early". There are no widely published, specific retention offers available in DAZN public materials. To request a retention offer, cancel using the web path and wait for any on-screen retention options. If none appear, contact DAZN support through the help pages and ask for available alternatives, such as plan downgrades or temporary pauses. Keep all correspondence as proof of any offer.

What cancelling saves you - exact math

Use these concrete prices to calculate yearly cost and savings.

• Season Pro monthly: £17.99 per month. Yearly cost = 17.99 x 12 = £215.88 per year.
• Season Pro annual: £169.99 per year.
• Season Pro Ultimate monthly: £19.99 per month. Yearly cost = 19.99 x 12 = £239.88 per year.
• Season Pro Ultimate annual: £189.99 per year.
• Weekly Pro: £14.99 for 7-day access.
• Cheapest competitor listed: IPTVUK.tv at £9.99 per month. Yearly cost = 9.99 x 12 = £119.88 per year.

Example savings compared to the cheapest competitor:

• Season Pro annual £169.99 - IPTVUK.tv annual £119.88 = £50.11 saved per year by switching to IPTVUK.tv.
• Season Pro monthly annualised £215.88 - IPTVUK.tv annual £119.88 = £96.00 saved per year by switching from a monthly Season Pro subscription to IPTVUK.tv.

Key UK consumer laws

Applicable laws include the Consumer Rights Act 2015 for service quality and unfair contract terms, the Consumer Contracts Regulations 2013 which provide a 14-day cooling-off right for online contracts (subject to the digital content exception once streaming starts with express consent) and the Digital Markets, Competition and Consumers Act 2024 which sets rules for subscription renewal notices and cooling-off. See DAZN's terms and the 2024 legislation for renewal cooling-off details: DAZN Terms (07 November 2025) and Digital Markets 2024 - cooling-off rights.

How to escalate a problem

1. Complain to the trader first using the DAZN help pages and keep written proof. 2. If unresolved, seek advice from Citizens Advice. 3. If relevant, escalate to the sector ombudsman (for example Communications Ombudsman) or use payment remedies such as Section 75 or chargeback via your card issuer when the payment qualifies. The Competition and Markets Authority watches unclear auto-renewal terms as potentially unfair.

Confirmation and access

After cancellation via the web you receive a confirmation email. Monthly plans continue for a 30-day notice period after cancellation. Annual plans remain active until the end of the billing cycle you paid for.

Final billing and refunds

DAZN's public policy states amounts already paid are generally not refunded on cancellation unless a minimum initial term was specified and you cancel before its expiry. If DAZN terminates your agreement for reasons outside the terms, you may be entitled to a pro-rata refund. For UK statutory rights such as cooling-off refunds, follow the procedure set out in the Consumer Contracts Regulations 2013 and the Digital Markets, Competition and Consumers Act 2024.

Account data and reactivation

Your account details remain stored according to DAZN's privacy policy. You can reactivate by signing in and resubscribing. Keep your account email and payment records to facilitate a fast reactivation.

Follow this checklist to cancel cleanly and keep proof.

• Sign in at DAZN help - cancel subscription and complete the on-screen cancellation.
• Keep the cancellation confirmation email as proof.
• If you paid via Apple, Google Play, Amazon or a TV provider, cancel through that provider as they control billing.
• If you want to send written notice, send a registered letter to NFL Game Pass (DAZN), 14 Hanover Square, W1S 1HP London, United Kingdom and keep the postal receipt.
• Check your bank or card statement for any final pro-rated bill and retain it for disputes.
• If you believe you qualify for a refund under UK law, collect proof and refer to the Consumer Contracts Regulations 2013 and the Digital Markets 2024 rules when contacting DAZN.