Cancel Rangers TV the easy way

Overview

Rangers TV, sometimes styled RangersTV, is the official club media service operated by Rangers Media Limited and owned by Rangers International Football Club Limited. It provides exclusive club content including interviews, archive material and live audio commentary of competitive fixtures. Live video of Scottish Premiership matches is normally not available to viewers based in the United Kingdom due to broadcast rights held by Sky Sports.

Who it is for

The service targets supporters of Rangers Football Club who want club-specific coverage, including match replays, documentaries and audio commentary. MyGers membership can affect offers and trials available to subscribers.

Company facts

Method - Web

1. Go to the RangersTV account area at the official site or log in via Rangers TV.
2. Locate subscription or membership settings and select cancel. If no clear button exists, use the help centre contact form.
3. Save or screenshot the confirmation page and keep any confirmation email.
4. If the subscription was purchased through Apple or Google, follow the platform-specific steps below instead.

Method - iOS (Apple)

1. Open Settings on your iPhone or iPad.
2. Tap your name, then Subscriptions.
3. Find Rangers TV in the list and choose Cancel Subscription.
4. Keep the Apple confirmation email as proof.

Method - Android (Google Play)

1. Open the Play Store app and tap your profile icon.
2. Tap Payments and subscriptions, then Subscriptions.
3. Select Rangers TV and tap Cancel subscription.
4. Keep the Google Play confirmation email or screenshot.

Method - Phone

1. Find a contact number in the official help centre or on the club site; if a phone number is published, call during their published hours.
2. Explain your clear statement to cancel and request confirmation on a durable medium (email).
3. Record the call time and obtain a reference number where possible.

Method - Email

1. Use the Rangers help centre or official contact email available on the club site: reference your account and state clearly "I wish to cancel my Rangers TV subscription".
2. Request written acknowledgement and any refund details.
3. Retain the reply email as proof of cancellation and date/time.

Method - Post

1. Write a signed letter including your account details and the statement "I cancel my Rangers TV subscription".
2. Send by registered post to: Rangers TV, 150 Edmiston Drive, G51 2XD Glasgow, United Kingdom.
3. Keep proof of posting and request written acknowledgement of receipt.

Moving abroad

Rule - If you move and the service is materially affected, you can notify the trader and request cancellation. Provide proof documents: a copy of a new tenancy agreement, utility bill or official change of address. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and Consumer Rights Act 2015 for service performance.

Price increase

Rule - If Rangers TV increases the subscription price in a way that changes the contract, the consumer can cancel. Required proof documents: the notification of price change received from the trader and your subscription record. Applicable law: Consumer Rights Act 2015 and Consumer Contracts Regulations 2013 for changes in contract terms.

Death of subscriber

Rule - On death of the subscriber, authorised representatives may cancel. Required proof documents: copy of death certificate and proof of relationship or probate documentation. Applicable law: Consumer Rights Act 2015 (contract termination grounds) and standard contract law principles.

Legitimate ground

Rule - Rangers TV does not publish a public list of accepted legitimate grounds. Use standard statutory grounds under the Consumer Rights Act 2015 for non-performance or defective service. Required proof documents: evidence specific to the claim, for example error screenshots, complaints history and identity documents where required.

End of commitment

Rule - If you subscribed to a fixed annual plan (for example the annual plan at £60), cancellation rights follow the contract term: you may not be able to exit without paying unless a statutory right applies. Required proof documents: your subscription invoice and terms. Applicable law: Consumer Rights Act 2015.

Cooling-off period

Rule - For contracts concluded at a distance, you have a 14-day cancellation right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If the service began within those 14 days with your express consent, the trader can charge for services performed up to cancellation. Required proof documents: contract confirmation and any evidence of service start or express consent. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Digital Markets, Competition and Consumers Act 2024 (cooling-off rights).

Before you cancel: negotiate

Retention offers reported in public information are limited. MyGers membership may make you eligible for a 30-day free trial and a 10% discount on an annual standard subscription for new RangersTV subscriptions. To ask for a retention offer, contact the Rangers help centre and state your account details, mention MyGers benefits if applicable and request a promotional rate or discount. There are no other published standard retention bundles on the official pages.

What cancelling saves you

Compute annual costs and savings from published prices:

• Monthly plan: £6 per month. Year cost: 6 x 12 = £72 per year.
• Annual plan: £60 per year.
• 3-day Unlimited pass (example short-term pass often offered): £10.99 per pass.

Examples of savings:

• If you switch from monthly to annual: £72 - £60 = £12 saved per year.
• If you cancel a monthly subscription you save £72 per year.
• If you cancel an annual subscription you save £60 per year.
• Cheapest competitor alternative from the competitors listed: Chelsea FC CFC+ annual price £14.99. Switching from RangersTV annual £60 to CFC+ annual £14.99 yields a saving of £60 - £14.99 = £45.01 per year.

Key UK consumer law

The principal protections are the Consumer Rights Act 2015 for service quality and unfair contract terms, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 for the 14-day cooling-off period, and the Digital Markets, Competition and Consumers Act 2024 which restates cooling-off rights and obligations. The regulator with oversight is the Competition and Markets Authority (CMA).

Cooling-off and refunds

The Consumer Contracts Regulations 2013 provide a 14-day cancellation right for most distance and off-premises contracts. The Digital Markets, Competition and Consumers Act 2024 confirms that cancellation is effective from the time the consumer notifies the trader and that traders must acknowledge receipt of cancellation on a durable medium. Refunds must be processed without undue delay and normally within 14 days in the cases covered by the Regulations. See the official legislation at Consumer Contracts Regulations 2013 and Digital Markets, Competition and Consumers Act 2024 - cooling-off.

Escalation steps

If you have a dispute, first complain to Rangers TV via the help centre or registered address. If unresolved, contact Citizens Advice for guidance and escalate to the CMA for potential unfair contract terms. For card payments, consider a chargeback via your card issuer or a Section 75 claim where applicable. The law also requires traders to produce end of contract notices and refund overpayments promptly as set out in section 261.

Check access and final billing

After cancellation, check whether your access ends immediately or at the end of the paid period. Keep copies of final invoices and any refund confirmation. If you cancelled within the 14-day cooling-off period and no goods are involved, expect a refund within 14 days of the trader being informed according to the Consumer Contracts Regulations 2013.

Data and re-activation

Keep your account credentials if you plan to re-activate. If you want personal data removed, request account deletion through the Rangers help centre and ask for confirmation of data removal. Re-activation typically requires creating a new subscription or re-subscribing via the account area or app store where you originally subscribed.

Use this checklist to complete a clean cancellation and preserve rights.

• Identify how you subscribed: RangersTV website, Apple App Store or Google Play.
• If Apple or Google, cancel via the platform settings to stop future payments.
• If you subscribed directly, cancel in your RangersTV account or send a clear statement by email or registered letter.
• Keep proof: screenshots, confirmation emails, registered post receipt.
• If you cancel within 14 days, request a refund and note the date of notification.
• If you need to escalate, gather all correspondence, invoice numbers and screenshots before contacting Citizens Advice or your card issuer.
• Registered letter address: Rangers TV, 150 Edmiston Drive, G51 2XD Glasgow, United Kingdom.