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We generate and send your cancellation letter to Teleparty by registered mail
Sender
Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of Teleparty agreement
How to cancel Teleparty in the UK in 2026. Step-by-step postal instructions, refund rights (4.9/5 rating noted), fees, and alternatives.
| fastest method (name it + why) | Registered postal mail - Teleparty accepts cancellations only by registered postal mail, which is the only accepted formal channel. |
|---|---|
| effective delay | Not published by Teleparty |
| notice period | 14 days statutory cooling-off (Consumer Contracts Regulations 2013) for new contracts; otherwise effective on receipt of cancellation request. |
| cancellation fee | £0 - No cancellation penalty allowed under UK consumer law for subscriptions (see Consumer Rights Act 2015). |
| minimum commitment | No minimum commitment |
| phone + hours | Not published by Teleparty |
| postal address for registered letter | Teleparty, Crown Way, CF14 3UZ Cardiff, United Kingdom |
Teleparty is a browser extension and app that synchronises video playback across multiple viewers and provides an embedded group chat so people can watch Netflix, Disney+, YouTube, Amazon Prime Video and other services together.
The service targets remote social viewers who want shared watch parties, group chat and host controls such as 'Only I have control' to manage playback.
| Founded | 2019 |
| Headquarters | San Francisco, United States |
| Employees | ~12 |
| Subscribers | 25 million |
| Official site | https://teleparty.com/ |
Teleparty offers a free Starter tier and a paid Premium tier with extra features. Full feature list and pricing are published on Teleparty's pages: Premium details and a feature comparison at comparison.
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Web | Not accepted - Teleparty requires a registered postal cancellation request. | N/A | No proof issued online | Hard |
| iOS | Not accepted - cancellation by app/in-app is not the formal method; use postal mail. | N/A | No proof issued via app | Hard |
| Android | Not accepted - in-app cancellation is not Teleparty's published cancellation channel. | N/A | No proof issued via app | Hard |
| Phone | Not accepted - Teleparty has not published a phone cancellation channel. | N/A | No proof by phone | Hard |
| Not accepted - Teleparty requires registered postal mail for cancellations. | N/A | Email not accepted as formal proof | Hard | |
| Post | Accepted - send a registered letter with account details and an unequivocal cancellation statement to the official address. | Depends on postal service; allow 3-10 days for delivery | Proof of postage or recorded delivery receipt | Medium |
If your Teleparty contract was concluded online or off-premises, you have a 14 day statutory cooling-off right under the Consumer Contracts Regulations 2013. To cancel within 14 days, send your registered cancellation letter stating you are exercising the 14 day cancellation right. Provide order date and name. Refunds are due for payments already made unless you expressly requested immediate access to the service and accepted loss of refund for services rendered.
Applicable law: Consumer Contracts Regulations 2013.
If Teleparty increases the price of a paid plan and you do not accept the change, you may have a right to cancel without penalty from the date the change is notified, if the change gives rise to an automatic renewal with worse terms. Send a registered letter citing the price increase and ask for termination effective immediately for that renewal period. Include the price increase notice and a copy of your purchase receipt.
Applicable law: Digital Markets, Competition and Consumers Act 2024 - renewal cooling-off protections.
If you permanently move to a country where Teleparty is not available, you may request termination. Supply proof of address change such as a dated utility bill or official change of address document together with your registered cancellation letter. Teleparty's website lists availability in specific countries; verify at the official site before sending documentation.
Applicable law: Consumer Rights Act 2015 (service performed with reasonable care and skill).
Send a registered letter signed by the executor or a close relative and include a death certificate as proof. Request account termination and, where applicable, a refund for unused paid periods. Teleparty must process the request to close the account once valid proof is supplied.
Applicable law: Consumer Rights Act 2015.
If you subscribed monthly, cancellation takes effect to stop future renewals once Teleparty processes your registered cancellation. If you subscribed annually, Teleparty rarely provides pro-rata refunds for unused months; request a pro-rata refund in your letter but prepare for refusal unless Teleparty agrees voluntarily.
Applicable law: Consumer Rights Act 2015 and Digital Markets, Competition and Consumers Act 2024.
Research did not identify published retention offers from Teleparty. If you want to ask for a retention offer, send a registered letter or use the support channels asking for alternatives such as a discounted month or transfer to the annual plan. In your message include your account email, current plan, and a clear request such as 'I request a one month discount' or 'I ask to switch to annual at the promotional price'. Keep a copy of the support reply as evidence.
Teleparty Premium costs £6.99 per month or £49.99 per year according to Teleparty's published pricing. Calculations:
If you cancel a monthly Premium subscription and switch to the free Starter plan you save £83.88 per year. If you instead switch from annual Premium (£49.99) to a cheaper competitor, savings are shown below.
Cheapest real alternative from competitors: WatchTogether at £3.99 per month or £39.99 per year.
Key statutes that protect Teleparty subscribers in the UK are the Consumer Contracts Regulations 2013 (14 day cooling-off rights) and the Consumer Rights Act 2015 (services must be performed with reasonable care and skill; unfair contract terms are unenforceable). The Digital Markets, Competition and Consumers Act 2024 adds protections for renewal cooling-off periods and bans disproportionate cancellation penalties.
Under the Consumer Contracts Regulations 2013 you have 14 days to withdraw from a contract concluded online. For digital content the right is lost where you gave express consent for immediate performance and accepted loss of refund for services performed. See the legislation text: Digital Markets Act - cooling-off rights.
1. Complain to Teleparty first in writing and keep copies. 2. If unresolved, contact Citizens Advice for guidance: Citizens Advice - cancelling a service. 3. If your payment was by credit card, consider a chargeback or Section 75 claim with your card issuer for qualifying transactions.
After Teleparty confirms cancellation, verify that your account status shows cancelled and that no future automatic payments are scheduled. If you were billed monthly, cancellation should stop future monthly charges; if billed annually, confirm whether Teleparty issued a pro-rata refund or a final date for access.
Ask Teleparty in your registered letter whether your account data will be retained and for how long. If you want to re-subscribe later, note that re-activation may require a new subscription and payment. Keep your cancellation confirmation and any refund confirmation for at least 12 months.
For support questions use Teleparty's official support area: https://www.teleparty.com/support?quot= or email [email protected]. If Teleparty does not acknowledge your registered letter within a reasonable time frame, escalate to Citizens Advice and, if necessary, your card issuer for chargeback.
Use this checklist immediately to cancel Teleparty and protect your consumer rights.
£0
/ mois
Watch parties with video synchronization and text chat on Netflix, YouTube, Disney+, Hulu, HBO Max, & Amazon Prime Video. Includes precise video synchronization, embedded real-time text chat, long parties support, host moderation and full-screen watching.
£6.99
/ mois
Host unlimited watch parties on all supported channels, customize chat experience, host on Apple TV and other services, voice and video chat, premium chat badges, customizable nickname colour and access to premium reactions.
No commitment. Billoff helps you cancel or adjust your Teleparty subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
£3.99
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Prioritises ultra-low latency screen sharing for a highly synchronized viewing experience.
£3.99
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Supports a vast array of streaming services and websites, including DRM-protected content with extensions.
£9.99
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Offers native 4K HDR streaming and sub-10ms sync tolerance with advanced audio features.
£9.99
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Tiered pricing from free 720p streaming to an 'Ultimate' plan with 4K HDR and unlimited features.
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Allows synchronized browsing of web content with state save and integrated chat, voice and video hangouts.
Teleparty is available in many countries. Here are several frequently cited markets:
What you should know about Teleparty subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Teleparty subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.