Cancel Shave Kit the easy way

Overview

Shave Kit is a UK-based shaving subscription service and online store run by SHAVEKIT LTD. The company sells refill blade packs, razors and sample shaving cream and offers a trial kit to introduce customers to its SK blade range.

Products and subscription model

Key products include a Trial Kit priced at £0.50 and blade refill packs such as SK-5 4-pack at £12.95, SK-5 8-pack at £20.00, SK-6 8-pack at £22.00 and SK-3 8-pack at £19.00. Customers choose a delivery frequency of every 4, 8 or 16 weeks and may pause or cancel their subscription at any time.

Company facts

Web - cancel in your account

1. Open your browser and go to http://shavekit.com/login.
2. Sign in with the email and password used to create the subscription.
3. Open Account or Subscriptions and select the active subscription.
4. Choose Cancel subscription and follow on-screen prompts.
5. Save or screenshot the confirmation and keep the confirmation email.

iOS - app availability

Shave Kit does not publish an iOS app according to available research. Account changes must be made using the web account at http://shavekit.com/login or by email to the cancellation address.

Android - app availability

Shave Kit does not publish an Android app according to available research. Use the website or email to manage or cancel your subscription.

Phone - calling Shave Kit

Research does not publish a customer support phone number for Shave Kit. Reviews mention phone-based cancellations in complaints, but the official cancellation channels published are the online account area and email. If you prefer to call, ask support to provide a phone number in your email communications.

Email - cancel by email

1. Compose an email from the address on the account to the cancellation email [email protected] or support [email protected].
2. State your full name, order or subscription number, and a clear instruction: "Cancel my subscription".
3. Send with subject line "Cancel subscription" and keep the sent email.
4. Allow 1 working day notice before the next shipping date to prevent the next billing cycle.
5. Save any reply as proof of cancellation.

Post - registered letter

1. Write a letter with your full name, address, order or subscription number and the explicit statement: "I cancel my subscription with immediate effect."
2. Send by registered post to Shave Kit, 16-18 Barnes Wallis Road, PO15 5TT Fareham, United Kingdom.
3. Keep the registered post receipt as proof. Processing time will include postal delivery and company handling.

Moving address

If you move and cannot receive deliveries, notify Shave Kit and request cancellation. Provide proof: new address document such as a utility bill or tenancy agreement. Shave Kit accepts account change requests; use the account area or email to send proof.

Price increase

If Shave Kit raises the recurring price for existing subscribers and you do not accept the increase, you may cancel without penalty. Provide proof: the notification from Shave Kit or the new invoice showing increased price. This follows the Consumer Rights Act 2015 protection against unfair contract terms and the Customer Contracts Regulations 2013 principle that consumers can cancel changed contracts.

Death of subscriber

Immediate cancellation is allowed. Provide proof: a copy of the death certificate and the subscriber account details. Contact Shave Kit by email at [email protected] with the documents.

Legitimate ground accepted by Shave Kit

Research shows Shave Kit processes cancellations for paused accounts, delivery issues and defective goods. For defects, provide photos and the delivery documentation immediately on receipt. Shave Kit requires proof of damage reported on delivery.

End of commitment

Shave Kit states there is no minimum subscription term or commitment. You may cancel at any time with online instant processing or with 1 working day notice by email to avoid the next shipment.

Cooling-off period (right to change your mind)

Shave Kit policy: customers have up to 14 days from receipt to return unopened and unused deliveries for a full refund. Research also records a Shave Kit policy element stating consumers can cancel within 7 working days after delivery for a refund within 30 days for returned products excluding used blades. Statutory right: The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 provides a 14-day cooling-off period for goods starting from the day goods are received. Razor blades that have been used are excluded from cancellation rights. For legal reference see the Consumer Contracts Regulations 2013 at legislation.gov.uk.

Before you cancel: negotiate

Shave Kit offers the ability to pause, change delivery dates and update subscription contents according to customer reviews and the subscription model. Ask support for a pause, extended delivery frequency (every 8 or 16 weeks), or a one-off skip. Contact support via your account or [email protected] and request to pause or reduce frequency. If you want a refund or return for damaged goods, send photos and delivery evidence immediately and ask for a returns label if Shave Kit agrees.

What cancelling saves - yearly calculations

We compute annual cost by multiplying the pack price by 12 to show a simple yearly comparison.

SK-5 4-pack at £12.95 x 12 = £155.40 per year.

SK-5 8-pack at £20.00 x 12 = £240.00 per year.

SK-6 8-pack at £22.00 x 12 = £264.00 per year.

SK-3 8-pack at £19.00 x 12 = £228.00 per year.

Trial Kit one-time £0.50.

Cheapest competitor from research: Harry's at £10.45 per month -> £10.45 x 12 = £125.40 per year. Savings example: cancelling a SK-5 4-pack subscription (£155.40) and switching to Harry's (£125.40) saves £30.00 per year (calculation: £155.40 - £125.40 = £30.00).

Key UK consumer law

Your rights fall under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. The 2013 Regulations give a 14-day cooling-off period for most online purchases of goods from the day you receive the goods. The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill and limits unfair contract terms.

Auto-renewal and hard-to-cancel protections

The Competition and Markets Authority treats hard-to-cancel subscriptions and unclear auto-renewal terms as potential unfair practices. If Shave Kit makes cancellation unduly difficult, you may complain to Citizens Advice and escalate using alternative remedies.

Escalation steps

1) Complain in writing to Shave Kit and keep copies. 2) If unresolved, contact Citizens Advice for local help. 3) For card payments over £100, consider a Section 75 claim with your card issuer where applicable. 4) Use chargeback through your bank for unauthorised or misrepresented charges if Section 75 does not apply. If you believe contract terms are unfair, raise the issue with the CMA or your local trading standards service.

Confirmations and final billing

Keep the on-screen confirmation, confirmation email or the support reply that sets out the cancellation date. Check your bank or card statement for a final charge. Shave Kit must reimburse prepayments for cancelled recurring services in accordance with the Consumer Contracts Regulations 2013 where applicable.

Returns and refunds

To claim a refund, return unopened and unused goods within 14 days of receipt for a full refund under Shave Kit policy. Razor blades that have been used are not eligible for a refund. For defects, report immediately with photos and delivery notes. Return postage is payable by the customer unless Shave Kit agrees otherwise.

Account data and reactivation

Request account closure and data export via [email protected] if you want your personal data removed. If you decide to re-subscribe later, you can create a new subscription via the website or the trial page here.

Follow this checklist to cancel cleanly and protect your rights.

• Log in at http://shavekit.com/login and cancel in the subscriptions area; save the confirmation.
• If cancelling by email, send to [email protected] and keep your sent message and any reply.
• If you prefer post, send a registered letter to Shave Kit, 16-18 Barnes Wallis Road, PO15 5TT Fareham, United Kingdom and keep the receipt.
• Note the next shipping date and make sure email cancellation is sent at least 1 working day before that date.
• If you need a refund, return unopened goods within 14 days of receipt; used blades are excluded.
• Check your bank statement for any charges after cancellation and prepare to raise a chargeback or Section 75 claim if necessary.
• If you experience a refusals or delays, escalate to Citizens Advice and keep all communications.