Personal Backup
£6.50
/ mois
Unlimited storage for one computer; default 30-day deleted file and version retention.
Unlimited storage for one computer; default 30-day deleted file and version retention.
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
Cancel Backblaze the easy way
We generate and send your cancellation letter to Backblaze by registered mail
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Preview of your letter
PreviewSender
Recipient
Backblaze
500 Ben Franklin Ct
94401 San Mateo USA
Digital registered letter with receipt of acceptance
Subject : Cancellation of Backblaze agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Backblaze service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Backblaze service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
- Tracked deliveryRegistered electronic mail
- Secure dataEncrypted and protected
- Compliant and effectiveUp-to-date legal template
Backblaze
Step-by-step UK guide to cancel Backblaze in 2026, data, refunds, and alternatives. Includes exact steps, costs in GBP and escalation rights.
https://www.backblaze.com
San Mateo, USA
Cloud Storage
Cancellation at a glance
| Fastest method (name it + why) | Web console - immediate self-service deletion and license removal via the Backblaze web console |
|---|---|
| Effective delay | Immediate - cancellation stops future billing once account or backup is deleted |
| Notice period | 0 days - cancel at any time unless on a committed plan |
| Cancellation fee | Not published by Backblaze |
| Minimum commitment | Monthly plan: 0 months; One-year plan: 12 months; Two-year plan: 24 months |
| Phone + hours | Not published by Backblaze |
| Postal address for registered letter | Backblaze, 500 Ben Franklin Ct, 94401 San Mateo, USA |
What is Backblaze
Overview
Backblaze is a cloud storage provider founded in 2007 that offers unlimited computer backup plans for individuals and managed backup for businesses. Backblaze also offers B2 Cloud Storage for pay-as-you-go object storage and a high-throughput offering called B2 Overdrive.
Core services
Backblaze sells Personal Backup plans (unlimited storage for one computer), Business Backup (per-computer unlimited storage with admin controls) and B2 Cloud Storage for developers and enterprises.
Company facts
| Headquarters | San Francisco, US |
|---|---|
| Founded | 2007 |
| Employees | ~320 |
| CEO | Gleb Budman |
| Annual revenue | $145.8mn |
Official company pages: About Backblaze and Backblaze pricing details are available at Backblaze Pricing.
How to cancel Backblaze
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Web | Sign in, remove backups/licenses, delete account from My Settings | 5-20 minutes | On-screen confirmation and email confirmation code | Easy |
| iOS | Not published as a supported cancellation channel; manage via web console | Not published | Not published | Hard |
| Android | Not published as a supported cancellation channel; manage via web console | Not published | Not published | Hard |
| Phone | Support cannot cancel subscriptions on your behalf | Not applicable | Not applicable | Hard |
| Not published as a cancellation channel; use web console | Not published | Not published | Medium | |
| Post | You may send written notice to the registered address; account deletion must still be confirmed via the web console | Several days to weeks | Registered post receipt | Medium |
Web - step-by-step
- Go to your Backblaze web console and sign in to your account.
- For Computer Backup: open Preferences for the registered computer and click Delete Backup for each device you want removed. You will receive a confirmation code by email to complete deletion.
- After removing backups and any unused licenses, go to Overview and click Delete under Unused License (if applicable).
- To delete the entire account, go to My Settings and click Delete Account. Confirm using the security measure shown (email code, TOTP, or SMS) as required.
- Save the email confirmation as proof of deletion.
iOS and Android
- Backblaze cancellation is handled through the Backblaze web console; Backblaze does not publish a direct in-app cancellation workflow for mobile app users.
- If you subscribed via a third-party app store (not published by Backblaze), cancel via the app store billing settings in App Store or Google Play.
Phone
- Backblaze states support representatives cannot cancel a subscription on a user s behalf.
- Use phone support only to ask questions; perform cancellation yourself in the web console.
- Backblaze does not publish an email address for cancellations; account deletion must be initiated from the web console.
- If you contact support by email, you will be guided to confirm deletion via the web console with security codes.
Post
- Write to Backblaze at Backblaze, 500 Ben Franklin Ct, 94401 San Mateo, USA. Sending a registered letter documents your intent.
- Backblaze requires web-console confirmation for account deletion; include a note requesting instructions and keep registered post receipt.
Cancel by reason
Moving
Backblaze does not publish a specific policy that grants automatic cancellation for moving. If you need to cancel because of relocation, you must delete backups and follow the standard account deletion flow in the web console. Provide proof of move only if a third party (payment provider or reseller) requires it. Applicable law: none specific in Backblaze documentation.
Price increase
Backblaze pricing is listed publicly. The research does not list a dedicated price-increase cancellation policy. Under UK consumer protections, you may rely on the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 when an increase constitutes a contract change affecting cancellation rights; you should notify Backblaze and request account closure through the web console.
Death of the subscriber
Backblaze does not publish instructions specific to subscriber death. To close the account, an executor or next of kin should sign in if they have credentials or contact Backblaze support for guidance; account deletion itself must be completed in the web console. Required proof documents: not published by Backblaze; typical proofs include death certificate and probate documentation.
Legitimate ground
Research does not list a catalogue of accepted legitimate grounds for early termination specific to Backblaze. The general consumer rights in the UK apply for defective or misrepresented services under the Consumer Rights Act 2015. Required proof documents: if invoking faulty performance, preserve logs and correspondence to show the service failed to perform with reasonable care and skill.
End of commitment
If you are on a one-year or two-year plan you committed for 12 or 24 months respectively. You may cancel, but early termination may not produce a refund. To end a committed plan, follow the web console deletion steps; check your billing statement for outstanding charges. Applicable law: Consumer Rights Act 2015 regarding unfair contract terms.
Cooling-off (14-day right)
If you bought Backblaze online, the UK Consumer Contracts Regulations 2013 provide a 14-day cancellation period for distance contracts. The right ends earlier if you expressly agreed to start receiving the service and the digital content or services were supplied in full. To exercise the right, inform Backblaze through your account or contact channels and request deletion within 14 days. Applicable law: The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (legislation.gov.uk).
Negotiate or save
Before cancelling: negotiate
Research contains no public reports of Backblaze offering retention discounts or targeted price reductions. There are no published Backblaze retention offers in the available documentation. How to request a retention offer: sign in to your account and open support or submit a request through Backblaze help; mention the plan name and a target price. Use the Help centre article for guidance: Help - Canceling and Deleting a Backblaze Account.
What cancelling saves you
Example calculation comparing Backblaze Personal Backup to a cheaper alternative.
Backblaze Personal Backup monthly: £6.50 x 12 = £78.00 per year.
Microsoft OneDrive monthly: £1.99 x 12 = £23.88 per year.
Yearly saving by switching from Backblaze Personal Backup to OneDrive: £78.00 - £23.88 = £54.12 per year.
Other example prices: Backblaze Personal 1-year Extended History monthly: £8.10 x 12 = £97.20 per year. Backblaze Personal Forever Extended History monthly: £9.65 x 12 = £115.80 per year. Livedrive monthly: £7.69 x 12 = £92.28 per year. IDrive monthly: £3.00 x 12 = £36.00 per year.
Legal protections and escalation
UK consumer law that applies
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give a 14-day cancellation right for most distance contracts. The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill and restricts unfair contract terms. The Competition and Markets Authority (CMA) treats unclear auto-renewal and hard-to-cancel subscriptions as potential unfair practices.
How to escalate
First complain to Backblaze using your account and the Help centre. If unresolved, contact Citizens Advice for guidance, then escalate to the relevant ombudsman if applicable. For card payments, consider chargeback or Section 75 with your card issuer if eligible. Keep copies of cancellation confirmations and billing records as evidence.
Refunds under UK law
Backblaze states payments are non-refundable unless otherwise specified. For online purchases within the 14-day cooling-off period you may be entitled to a refund under the Consumer Contracts Regulations 2013 unless you agreed to immediate performance and lost the right. See Backblaze Payments and Refunds: Payments and Refunds.
What to do after cancelling Backblaze
Download and keep your data
Before deleting backups, download any files you need. For B2 Cloud Storage, delete buckets and data you do not want kept; account-level deletion will remove user-created buckets and files.
Final billing and charges
Cancellation stops future billing but outstanding charges or past due amounts may still be charged. For one-year and two-year plans, refunds are available within 30 days only for annual plans as stated by Backblaze; monthly plan payments are non-refundable after any free trial. To dispute a charge, contact Backblaze Support within 45 days of the charge.
Re-activation
You can create a new Backblaze account later; any previously deleted data is not guaranteed to be recoverable. For account deletion steps, see Cancel or Delete a Backblaze Account.
Next steps and practical checklist
Use this checklist to cancel cleanly and preserve evidence.
- Sign in to the Backblaze web console.
- Download any files you need from backups or B2 storage.
- Remove registered backups and delete unused licenses.
- Go to My Settings and click Delete Account; confirm with the emailed code, TOTP or SMS as requested.
- Save the email confirmation and any on-screen confirmation as proof.
- Check your card statement and keep records for 45 days in case of disputed charges.
- If you purchased an annual plan within 30 days and want a refund, follow the Payments and Refunds guidance.
Plans
Personal Backup - 1-year Extended History
£8.10
/ mois
Unlimited storage plus 1 year of deleted file and version retention.
Unlimited storage plus 1 year of deleted file and version retention.
Personal Backup - Forever Extended History
£9.65
/ mois
Unlimited storage plus permanent retention of deleted files and previous versions.
Unlimited storage plus permanent retention of deleted files and previous versions.
Business Backup (per computer)
£6.50
/ mois
Unlimited storage per machine with management console, admin controls and enterprise features.
Unlimited storage per machine with management console
admin controls and enterprise features.
No commitment. Billoff helps you cancel or adjust your Backblaze subscription without hunting down every detail alone.
Pros & cons
Pros
Unlimited storage for one computer on Personal Backup plans
Clear web-console flow to delete backups and delete account
B2 Cloud Storage provides pay-as-you-go object storage options for developers
Cons
Backblaze states payments are non-refundable unless otherwise specified
No free tier published for Personal Backup
Support representatives cannot cancel subscriptions on customers behalf
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
IDrive
£3.00
/ mois
Offers a private encryption key option where the key is not stored on their servers.
Livedrive
£7.69
/ mois
Acts like a mirror of your computer files with up to 30 previous versions.
Microsoft OneDrive
£1.99
/ mois
Deep integration with Microsoft 365 apps and online productivity features.
MEGA
/ mois
Zero-knowledge encryption with client-side encryption by default.
Countries where Backblaze is available
Backblaze is available in many countries. Here are several frequently cited markets:
United KingdomUnited States
Subscription & cancellation
What you should know about Backblaze subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Backblaze subscription, whichever payment method you use.
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