Monthly
£29.95
/ mois
Full access, auto-renewal, unlimited streaming, HD/4K content on compatible devices, multiple concurrent streams (varies by level)
Full access
auto-renewal
unlimited streaming
HD/4K content on compatible devices
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
Cancel Men.com the easy way
We generate and send your cancellation letter to Men.com by registered mail
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Preview of your letter
PreviewSender
Recipient
Men.com
Crown Way
CF14 3UZ Cardiff United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of Men.com agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Men.com service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Men.com service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
- Tracked deliveryRegistered electronic mail
- Secure dataEncrypted and protected
- Compliant and effectiveUp-to-date legal template
Men.com
Step-by-step UK guide to cancel Men.com, avoid unwanted charges and claim refunds. Trustpilot rating 1.4/5. Practical steps, rights and addresses.
https://en.wikipedia.org
Cardiff, United Kingdom
Dating Apps
Cancellation at a glance
| fastest method (name it + why) | Online account cancellation - Men.com offers online cancellation through account settings, which is processed fastest and produces immediate electronic confirmation when available. |
|---|---|
| effective delay | Online: processed within 24 hours; Postal or written notifications: processed within 3 working days after receipt. |
| notice period | At least 48 hours before the next renewal date. |
| cancellation fee (amount or 0) | 0 |
| minimum commitment | 1 month |
| phone + hours | Not publicly disclosed by Men.com |
| postal address for registered letter | Men.com, Crown Way, CF14 3UZ Cardiff, United Kingdom |
What is Men.com
Overview
Men.com is an adult streaming subscription website operated by Men.com LLC and owned by Aylo. The platform offers paid access to gay and bisexual adult video content with tiered subscription plans and auto-renewal billing.
Who runs it
Men.com LLC is a private company founded in 2003. The parent company listed in public sources is Aylo. Further company background is available on Wikipedia.
Service facts
| Legal name | Men.com LLC |
| Parent company | Aylo |
| Founded | 2003 |
| Headquarters | Las Vegas, Nevada, U.S. |
| Main content | Paid gay and bisexual streaming videos |
How to cancel Men.com
| method | steps summary | estimated time | proof obtained | difficulty (Easy/Medium/Hard) |
|---|---|---|---|---|
| Web (account settings) | Log in, open Account or Subscription, select Cancel, confirm. | Online: within 24 hours | Email confirmation or on-screen confirmation; screenshot | Easy |
| iOS / Apple | If subscription billed via Apple, cancel via Apple ID subscriptions in Settings. | Immediate via Apple; allow 24 hours for systems sync | Apple subscription screen, Apple receipt | Medium |
| Android / Google Play | If billed via Google Play, cancel in Google Play Subscriptions. | Immediate via Google Play; allow 24 hours for systems sync | Google Play receipt, subscription screen | Medium |
| Email to support | Send email requesting cancellation, include account details and request confirmation. | Allow up to 3 working days for reply | Support reply email | Hard |
| Phone | Call support if a phone number is provided; request cancellation and confirmation. | Not publicly disclosed | Call reference number or confirmation email | Not published by Men.com |
| Post - Registered Letter | Send a recorded delivery letter to the registered address, include account details and signed request. | Processed within 3 working days after receipt | Recorded delivery tracking and copy of letter | Medium |
Web (account settings)
- Sign in to your Men.com account using your email and password.
- Go to Account, Subscription or Billing settings.
- Choose the active subscription and select Cancel or Turn Off Auto-Renewal.
- Follow on-screen prompts and keep a screenshot of final confirmation.
- Allow up to 24 hours for the cancellation to be processed; check for an email confirmation.
iOS / Apple subscriptions
- If your payment method shows Apple or App Store on your receipt, open Settings on your iPhone or iPad.
- Tap your Apple ID, then Subscriptions, locate Men.com and choose Cancel Subscription.
- Keep the Apple subscription screen or receipt as proof.
Android / Google Play subscriptions
- If your payment method shows Google Play, open the Google Play Store app.
- Tap your profile, Subscriptions, find Men.com and cancel.
- Retain the Google Play confirmation and receipt.
Email to support
- If you cannot cancel online, email Men.com support with the subject line "Cancel subscription" and include account email, username and last 4 digits of the card used.
- Ask explicitly for a written confirmation of cancellation and the date when auto-renewal will stop.
- Keep the sending email in your mailbox as proof; if no reply within 3 working days, escalate (see Legal protections block).
Post - Registered Letter
- Write a signed cancellation request including account email, username, and subscription plan.
- Send by Recorded Delivery to: Men.com, Crown Way, CF14 3UZ Cardiff, United Kingdom.
- Keep the recorded delivery tracking slip and a photocopy of the letter as proof.
Cancel by reason
Cooling-off (change of mind)
Rule: Under the Consumer Contracts Regulations 2013, UK consumers have a 14-day cooling-off period from the date of subscription for online services. If you cancel within 14 days and you have not accessed the digital content, you are entitled to a full refund.
Required proof: order confirmation, account email, and statement that you did not access streaming/downloads. See Citizens Advice - cancelling a service. Applicable law: Consumer Contracts Regulations 2013.
Cooling-off exception - content accessed
Rule: The right to a refund under the 14-day cooling-off period is lost if you expressly consent to start digital content and the content has been downloaded or streamed. Men.com states that the right is waived once content is accessed.
Required proof: access logs or timestamps are controlled by Men.com; keep records of whether you played or downloaded content. Applicable law: Consumer Contracts Regulations 2013.
Price increase
Rule: If Men.com increases the price during a fixed-term contract, you may have grounds to cancel if the contract allows you to do so or the increase is unfair under the Consumer Rights Act 2015.
Required proof: copy of original terms, notice of price increase, and payment records. Applicable law: Consumer Rights Act 2015.
Death of subscriber
Rule: If the subscriber dies, the estate should contact Men.com with a death certificate to request termination. Men.com has not published a specific process; provide the death certificate and account details to their support.
Required proof: death certificate and proof of authority from the estate. If Men.com refuses, seek advice from Citizens Advice. Applicable law: Consumer Rights Act 2015 for fair terms.
End of commitment / Renewal notice
Rule: To avoid renewal you must give notice at least 48 hours before the next billing date. The Digital Markets, Competition and Consumers Act 2024 requires clear renewal terms and a reasonable cancellation route.
Required proof: cancellation confirmation or recorded delivery receipt. Applicable law: Digital Markets, Competition and Consumers Act 2024.
Legitimate grounds accepted by Men.com (from research)
Rule: Research does not list a catalogue of accepted legitimate grounds beyond standard cooling-off and contractual terms. Customers reporting issues must provide account details and documentary evidence to support a claim.
Required proof: account email, receipts, screenshots, and any correspondence with Men.com. Applicable law: Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.
Negotiate or save
Before you cancel: negotiate
Retention offers reported by users: Research found no specific, consistently reported retention offers from Men.com. There are no documented offers such as reduced monthly rates or downgrades in the available research.
How to ask: contact support and request a retention offer or a downgrade to a 3-month or 12-month plan. Use precise requests: state your current plan, ask for a price reduction for 3 months or an annual discount, and request confirmation in writing.
What cancelling saves you - real math
Using Men.com published plan prices:
- Monthly plan: £29.95 x 12 = £359.40 per year.
- 3-month plan: £19.95 per month; 3 months cost £59.85; if continued as 3-month renewals, implied annual cost for four cycles would be £19.95 x 12 = £239.40.
- 12-month plan: £9.95 per month x 12 = £119.40 per year.
Example savings by switching or cancelling:
- Switch Monthly to 12-month: £359.40 - £119.40 = £240.00 saved per year.
- Switch Monthly to 3-month repeating equivalent: £359.40 - £239.40 = £120.00 saved per year.
Cheapest alternative from competitors: Friends with Benefits allows free joining and browsing (price listed as £0 for browsing). Full messaging requires paid membership; specific paid tiers are not publicly advertised. Use Friends with Benefits to compare options.
Legal protections and escalation
Key UK consumer law
The main protections are the Consumer Contracts Regulations 2013 (14-day cooling-off period for online services) and the Consumer Rights Act 2015 (services performed with reasonable care and skill; unfair contract terms are not binding). The Digital Markets, Competition and Consumers Act 2024 strengthens rights on subscription renewals and refunds for overpayments. See the 2024 legislation: Digital Markets, Competition and Consumers Act 2024 and Section 261.
How to escalate a dispute
1) Complain to Men.com support in writing and keep copies. 2) If unresolved, contact Citizens Advice for guidance: Citizens Advice - cancelling a service. 3) If charged on a credit card, consider a Section 75 claim with your card issuer for transactions over £100 or a chargeback for debit card transactions. 4) If the company breaches consumer law on unfair terms or renewal practices, report to the Competition and Markets Authority.
What to do after cancelling Men.com
Check final billing
After cancellation, check your bank or card statement for any charges. Men.com research states they do not offer pro-rata refunds and that all sales are final once the billing period begins. If you were billed after cancellation, keep the evidence and escalate.
Access and re-activation
Access: you will normally keep access until the end of the paid period. Re-activation: to restart the subscription you must re-subscribe via your account or the billing source. Keep confirmation of cancellation to avoid unwanted renewals.
Data and account
Request account deletion or data export from Men.com support if you want personal data removed. Keep copies of any deletion confirmation email.
Next steps and practical checklist
Follow this checklist to cancel and protect yourself:
- Locate your account email and last payment receipt.
- Attempt online cancellation in Account > Subscription and take a screenshot of confirmation.
- If no confirmation appears, send an email to support requesting cancellation and ask for a confirmation email within 3 working days.
- If you prefer paper, send a Recorded Delivery letter to Men.com, Crown Way, CF14 3UZ Cardiff, United Kingdom and keep tracking receipt.
- Check your bank or card for charges for at least 2 billing cycles after cancellation.
- If charged wrongly after cancellation, contact the card issuer for chargeback or Section 75 if applicable.
- If you signed up via Apple or Google Play, cancel through that store and retain their receipts.
Plans
3 Months
£19.95
/ mois
33% savings, full access, auto-renewal, unlimited streaming, HD/4K content on compatible devices, multiple concurrent streams (varies by level)
33% savings
full access
auto-renewal
unlimited streaming
12 Months
£9.95
/ mois
67% savings, best value, full access, auto-renewal, unlimited streaming, HD/4K content on compatible devices, multiple concurrent streams (varies by level)
67% savings
best value
full access
auto-renewal
No commitment. Billoff helps you cancel or adjust your Men.com subscription without hunting down every detail alone.
Pros & cons
Pros
Full access to HD/4K adult video content on paid plans.
Multiple subscription lengths: monthly, 3-month and 12-month options.
Auto-renewal makes access continuous until cancelled.
Cons
Trustpilot rating 1.4/5 with 37 reviews and multiple complaints about difficult cancellation.
No pro-rata refunds once a billing period begins.
Research reports users charged after cancellation and difficulty obtaining refunds.
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
Friends with Benefits
£0
/ mois
Focuses on connecting UK adults for casual encounters; free to join and browse.
Flava
/ mois
Privacy-first app with anonymous sign-up and screenshot protection.
Wild
Varies via in-app purchases
/ mois
Fast meetup-focused app with verification options.
Countries where Men.com is available
Men.com is available in many countries. Here are several frequently cited markets:
Not publicly disclosed
Subscription & cancellation
What you should know about Men.com subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Men.com subscription, whichever payment method you use.
Manage your Men.com subscription
Cancel, adjust, or compare options in a few clicks.